Outreach Specialist, Community Health Engagement (CHE)

California State University, Monterey Bay
California, United States
Salary Not specified
Feb 25, 2021
Employment Level
Employment Type
Part Time

Outreach Specialist, Community Health Engagement (CHE)

Department Name: Health Sciences & Human Servcs
Job Number: FP2021-708
Status: Two openingPosition Open Until Filled.
Priority Screening Date: 03/03/2021
Recruitment Status: Position Open Until Filled.

Position Description:
This a part-time, 29-hour per week position. This position is dependent upon grant funds, which expires on
June 30, 2021. In the interim, there will be multiple concerted efforts to seek additional funding.


The Community Engagement Specialist's primary function is to coordinate and facilitate street outreach and field-based case management activities to assist people in finding and implementing solutions to housing barriers, maintaining healthy and safe living environments, and achieving wellness. In addition to providing guidance, instruction, direction, and leadership to the outreach team to achieve a key goal is desirable


The Community Engagement Specialist is part of the Homeless Engagement and Response Team (HEART) and will strategize, plan, and implement targeted searches for homeless individuals and encampments identified by the Coalition of Services Providers. Furthermore, the Community Engagement Specialist will lead a small team of workers to conduct outreach and case management activities to people experiencing homelessness in Monterey County. This position is under the oversight of the CHE Principal Investigator and the general supervision of the CHE Coordinator.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

● Strategize, plan, and implement targeted searches for homeless individuals and encampments identified by the Coalition of Services Providers
● Lead a small team of workers to conduct outreach and case management activities.
● Conduct daily county-wide outreach and case management activities to develop relationships and
build rapport with clients in order to assist them with finding a traditional home (apartment, house,
room for rent, etc.) within the community of their choice. Services may include but are not limited to assisting the individual with gathering documentation accessing appropriate mental and physical health services and any other services that may assist an individual with improving his/her quality of life as they define it.
● Conduct health and/or mental health assessment and refer to appropriate service providers for treatment.
● Provide supportive counseling to individuals regarding the use and effect of alcohol and drugs.
● Assist individuals to identify their need for treatment, provide substance use treatment referrals, and
collaborate for individualized care

● Provide assistance and linkage to housing referrals, and health resources.
● Meet with established clients to review, evaluate, and support goal completion.
● Provide high-quality customer service environment for all clients, community partners, and
collaborating agencies.
● Communicate and collaborate respectfully and well with multi-disciplinary team members
● Respond within specific contract timeframes to requests for count-wide outreach services and send
follow-up information to the requestor and the supervisor.
● Collaborate with community substance abuse, health, and mental health providers to ensure seamless referral and secure connection with services.
● Work with local law enforcement, interim service, and Veteran service providers to ensure a smooth transition from street living to interim housing or the permanent home of their choice.
● Provide ongoing information, referrals, linkages, and advocacy for all other identified needs.
● Creatively use and develop community resources to broker and link clients to services.
● Conduct CARS/ VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool),
on all new clients in order to connect them to proper intervention and services. Document results,
complete match initiation form.
● Maintain documentation standards as set forth by CHE policies.
● Ensure all program data is accurate and entered into the appropriate program documentation system
as contractually required. (i.e. HMIS, internal spreadsheet, CARS, etc.)
● Generate client data for reporting. Prepare case-related reports including but not limited to demographics, outcomes, successes, and challenges.
● Must have own transportation, valid driver's license, and auto insurance to conduct job-related travel, and the ability to complete a web-based training in defensive driving.

Other Functions:

● Performs other job-related duties and special projects as assigned


Ability to: operate a motor vehicle; climb stairs; possess good communication skills; meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed. Capable of the following extended activities: standing, sitting, climbing stairs. Capable of the following intermittent activities: lifting 25 pounds or more and bending in the performance of infrequently performed office duties.

Knowledge, Skills and Abilities:
● Ability to Engage and establish rapport with hard to reach clients
● Ability to work independently and as part a multi-disciplinary team
● Ability to exercise mature and professional judgment
● Good problem solving and conflict resolution skills
● A highly motivated self-starter with the ability to coordinate multiple projects and tasks
● Proficiency with Microsoft Office software
● Flexible, adaptable and capable of working in a fast-paced, professional environment
● Availability to work evening and weekends as requested by management, and based on the
operational needs of the Street Outreach program
● Strong written and verbal communication skills
● Ability to work and communicate as part of a team
● Ability to maintain regular and consistent attendance
● Ability to obtain CPR/First Aid certification
● Knowledge familiarity with Person-Centered and Solution-based approaches, Motivational
Interviewing, Harm Reduction and Housing First models of service delivery

Minimum Qualifications:
● Four-year college degree from an accredited institution. A degree in Nursing, Social Work, and Public Health is preferred or enrolled in a four-year college with a concentration in social service, health and/or wellness field. In addition to at least two years’ experience working with homeless or other marginalized populations.
● Minimum 2 years’ experience in in providing guidance, instruction, direction, and leadership to a group of individuals to achieve a key goal is desirable.
● Bi-lingual capabilities are helpful but not required
● Demonstrated understanding of and commitment to CSUMB’s vision statement

Specialized Skills:
This position requires flexibility in hours that may include working evenings and weekends.

Preferred Qualifications:

Special Conditions of Employment:
● All offers of employment are contingent upon the successful completion of a background check
(including a criminal records check).
● The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
● This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
● This position is required to comply with confidentiality requirements outlined in HIPPA and the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.

Compensation and Benefits:
The University Corporation is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. The hourly rate for this position is: $27.00/$29.00. This is a non-exempt position and as such is eligible for the overtime provisions of the Fair Labor Standards.

University Corporation at Monterey Bay positions are “at-will” employment.

How to Apply:
To apply, visit https://csumb.peopleadmin.com/postings/6099

For full consideration, submit the required documents. For assistance or if you require an accommodation, please call (831) 582-3389. For computer/online access you may visit the Tanimura and Antle Family Memorial Library (map).

CSU Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to: Age, Disability, Race or Ethnicity, Gender, Gender Identity or Expression, Nationality, Religion, Sexual Orientation, Genetic Information, Veteran or Military Status.

All employees must be eligible for employment in the U.S.


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