Director of Employment Services
Director of Employment Services
As a living, learning and working community, Susquehanna University affirms its commitment to being an engaged, culturally inclusive campus. As we seek to embody the rich diversity of the human community, we commit ourselves to the full participation of persons who represent the breadth of human difference. The university encourages candidates from historically underrepresented groups to apply. Susquehanna University is an Equal Opportunity Employer.
Susquehanna University is a national liberal arts college committed to excellence in educating students for productive, creative and reflective lives of achievement, leadership and service in a diverse, dynamic and interdependent world. Its more than 2,300 undergraduates come from 35 states and 22 countries, and all students study away through Susquehanna’s unique Global Opportunities program. Susquehanna University’s 325 acre campus, noted for its beauty, is located in Selinsgrove, Pennsylvania, 50 miles north of Harrisburg in the scenic Susquehanna River Valley, about a three hour drive from Philadelphia, Washington, D.C., and New York City. For more information, please visit https://www.susqu.edu.
The Director of Employment Services is responsible for developing and implementing inclusive recruitment and retention strategies for faculty and staff. Key aspects of this role include analyzing information and implementing improvements in workforce planning, recruitment, retention and employment policies, procedures and practices. This role also leads the student employment process with the express goal of helping to meet the labor needs of the campus community while providing a meaningful experience for students to help prepare them for a successful transition to life, work and a career after graduation.
- Develop and implement inclusive recruitment and retention
strategies for faculty, staff and student workers.
- Create a robust infrastructure to support recruitment and
retention strategies, which includes policies, procedures,
reference materials and regular training for key
- Analyze workforce metrics to recognize success and drive
performance improvement. Set and implement recruitment goals to
ensure recruitment strategies align with the institutional
- Partner with the Chief Inclusion & Diversity Officer in the
development of inclusive recruitment and retention
- Partner with the Career Development Center, Student Financial
Services, and HR staff to integrate all aspects of student
employment into one comprehensive program.
- Ensure accurate records, reports and other written materials
related to employment are updated regularly and shared with key
- Ensure employment policies and procedures are compliant with
applicable laws, regulations and institutional
- Lead annual employee engagement survey, communication and
- Provide leadership and supervision to the HR Assistant and HR
Student Employee who support recruitment and retention
- Partner with the Director of Compensation & Benefits in
communicating our employment value proposition to faculty, staff
- Serve as a back-up for Director of Compensation & Benefits
and VP of Human Resources as needed.
Bachelor’s degree in Human Resources or related field: Industrial Relations or Psychology, Business Administration or Management with HR course work is required.
Five years of human resources or related experience with a minimum of three years of leadership experience required.
Collaborative self-starter with knowledge of principles, practices and functions of effective human resources management. Ability to integrate core values, integrity and accountability throughout institutional practices; ability to direct and contribute to initiatives and processes within the institution; ability to understand and apply information to contribute to the university’s strategic plan; ability to provide guidance to institutional stakeholders; ability to make strategic decisions and interpret data and information to solve practical problems and deal with a variety of concrete situations where limited standardization exists; ability to value and consider the perspectives and backgrounds of all parties. Demonstrated strong written and verbal communication skills with varied and diverse constituencies. Knowledge of principles and processes for providing customer service including active listening, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Strong time management skills, with ability to set priorities.
Position requires the ability to stand or sit for extended periods of time. Position requires the ability to move about the campus. Must be able to travel long distances if needed, by airplane and by automobile. Position requires the ability to talk and to hear instruction. Position requires occasional manual dexterity and the ability to use fingers, hands, and arms to feel, handle, and reach. Position requires occasional stooping, crouching and bending. Position requires the ability to occasionally lift up to 10 pounds. Working conditions are indoor.
Special Instructions to the Applicant:
Benefits Eligible: Yes
Number of Months: 12 months
Other Number of Months:
Work Schedule/Hours per Week:
Posting Date: 02/23/2021
Open Until Filled: Yes
Anticipated Start Date:
Posting Number: AH00711
To apply, visit https://jobs.susqu.edu/postings/2202