Asst Dir-Financial Aid
- Employer
- City Colleges of Chicago
- Location
- Illinois, United States
- Salary
- Salary Not Specified
- Date posted
- Dec 16, 2020
View more
- Position Type
- Administrative, Business & Administrative Affairs, Financial Affairs, Community Relations & Institutional Outreach, Grants & Contracts, Student Affairs, Financial Aid
- Employment Type
- Full Time
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ASSISTANT DIRECTOR FINANCIAL AID
KENNEDY KING COLLEGE
Assist the District Director in the overall planning, administration and operational activities of the seven colleges’ Office of Financial Aid..
RESPONSIBILITIES:
- Assists with monitoring of Federal and State Aid programs.
- Assists in the billing and collection of student accounts including third party payments.
- Assists in the coordination of the review and submission of data course enrollments to ICCB, IPEDS,
- Supports work progress and productivity of staff at the seven colleges. Ensures Office of Financial Aid staff provides service excellence to students, their families and the community.
- Establishes and implements financial aid guidelines, policies and procedures, and develops long-range plans that conform to the demands of regulatory agencies, the needs of the district and its students.
- Supports special financial aid programs such as Veteran’s Affairs, Federal Work Study, Direct Loans, French Pastry program, and other scholarship programs.
- Coordinates the Office of Financial Aid’s customer service and public relations campaign. Provides training for college staff in customer service.
- Provides training on financial aid rules and regulations for other college staff responsible for outreach activities. Develops and organizes materials for training in mandatory Federal and State guidelines and regulations.
- Works with the District Director and Office of Information Technology to establish procedures for managing data processing needs.
- Investigates, analyzes and resolves escalated inquiries unable to be answered at the college level. Evaluates student eligibility and executes judgment concerning financial aid eligibility.
- Prepares district-wide narrative and statistical reports to ensure compliance with Federal and State funding sources. Generates financial aid reports for college use in the processing of student financial aid.
- Adheres to CCC Customer Service Excellence standards.
- Performs other duties as assigned.
- Indirect Supervision: Office of Financial Aid at the colleges