Student Systems Analyst

Employer
Walden University
Location
Maryland, United States
Salary
Salary Not Specified
Posted
Feb 22, 2021
Employment Type
Full Time
GENERAL SUMMARY:
Under the Bursar Systems Support Manager's general direction, this position will be responsible for a range of technical and functional activities to improve and support the Bursar's Office's operational effectiveness. The primary responsibility will be to ensure technical issues related to our information systems are tracked, identified, reported, and resolved promptly; will serve as the liaison between the business unit and the technology team. Responsibilities will include reviewing and documenting business requirements, specifications, processes, and recommendations related to proposed solutions; will also serve as a superuser and subject matter expert related to functional system knowledge of the Bursar's Office.
DUTIES AND RESPONSIBILITIES:
  • Analyze business needs and work closely with technical staff to formulate solutions consistent with organizational objectives
  • Analyze current system integrations to identify possible areas of improvement and/or risk.
  • Work closely with various technical groups to escalate and resolve Bursar related system issues promptly
  • Research and report information regarding future projects and expanded services
  • Maintain and/or create process documentation for business specifications
  • Manage daily FTP processes for the Bursar's Office
  • Assist in the annual 1098-T project
  • Assist with building/maintaining Bursar configurations in Banner
  • Attend various operational meetings on behalf of the Bursar's Office
  • Assist the Bursar Systems Support Team with additional projects and responsibilities as needed.

  • KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
  • Bachelor's degree in Business, Accounting, or Information Systems preferred
  • 3+ years of business/data analysis experience
  • Must possess excellent analytical, decision making and problem-solving skills
  • Ability to proactively identify, report, and attack system-related risks
  • Strong technical aptitude and understanding of how technologies impact delivery
  • Ability to effectively facilitate requirement gatherings and issue resolution sessions
  • Ability to work effectively in a fast-paced environment
  • Overall, the ability to establish priorities performs routine tasks efficiently and accurately and ensures data integrity.
  • Knowledge and understanding of Banner System highly preferred
  • Microsoft Office (Word, Excel, PowerPoint), Microsoft Project, Microsoft VISIO
  • Basic understanding of Oracle Forms SQL, PL/SQL preferred

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