Senior Manager – Digital Experience

Working Title

Senior Manager – Digital Experience

Job Title Code

CQC

Salary Level

N06

Salary Range (Full-Time)

$5,416.67 mo. - $6,229.17 mo. (dependent on experience and other considerations)

Hourly Rate (Part-Time)

$31.25 per hour

Business Travel

N/A

FLSA

Exempt

Position Type

Staff

Position Summary

Provides guidance and leadership in the delivery of services based on functional area of focus ensuring that organizational/district initiatives are met.

Required Knowledge, Skills & Abilities

Demonstrates knowledge of policies and procedures that affect clients and/or employees, applying them fairly and consistently; ensures compliance with local, state and federal laws and regulations; and applies best practices that are in direct support of the overall vision, mission and goals of the organization and/or district. Is knowledgeable about and can clearly represent own area of responsibility, seeking new knowledge and tools to advance the objectives of the organization. Cultivates alliances across internal and external boundaries in order to build and maintain strong working relationships. Acts as a trusted advisor, inspires confidence and models integrity in decisions, communication and treatment of all individuals internal/external to the college community. Protects the privacy and confidentiality of employees, students and others. Creates a work environment that embraces and appreciates diversity. Enables employees and/or students to grow and succeed through positive feedback and instruction. Maintains consistent and positive customer relations, responding to internal/external customer inquiries in an efficient and timely manner. Demonstrates an understanding of diversity and values differences. Promotes positive staff, customer and community relations by communicating organizational and departmental plans and priorities on a regular basis. Able to gather, compile, and analyze data/information and prepare reports as requested. Detail oriented with the ability to manage multiple assignments and projects, create detailed actions plans, as well as the ability to adapt to changing priorities, deadlines and directions. Clarifies and communicates performance expectations, objectives and roles, effectively transmitting ideas, instructions and information through clear, concise written and verbal communication. Makes decisions that are based on thorough analysis of issues and uses sound judgment. Must have strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituents in a diverse, multicultural college community. Must be able to provide excellent customer service.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Knowledge and Experience

Bachelor’s degree plus three (3) years of work-related experience. Official transcripts are required. Special licenses or certifications may be required depending on the nature of the position. Must have valid driver’s license if traveling to off-site locations. *** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

Essential Duties and Responsibilities

Creates, tests and updates varied rich media content, Web and print content and monitors its usage. Works with the college/location technical teams to develop and produce content and marketing strategies that support the overall strategic plans of the district. Conceives and creates quality graphics and visual layouts for online and print publications using current raster and/or vector graphics editing programs like Photoshop and Illustrator. Creates and edits Web pages and performs advanced coding with the district’s websites using various content management editors, HTML and CSS. Uses analytics software to monitor and analyze online traffic, then identifies visual content needs and develops content for the district’s website. Works with Manager of Rich Media to establish the visual style of the district’s websites and ensures compliance with web design parameters, style guides, policies and procedures. Identifies, manages and implements procedures for regular submission of content and site updates. Prepares video, including basic editing, compression and embedding for website usage. Must complete required DCCCD Professional Development training hours per academic year. Must have excellent communication skills and the ability to interact with diverse internal/external stakeholders and constituents within the DCCCD community network.
Performs other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

Advertised: 22 Feb 2021 Central Standard Time
Applications close: 4 Mar 2021 11:55 PM Central Standard Time