Admissions Transfer Coordinator

Job Description

Embry-Riddle Aeronautical University is now recruiting for an Admissions Transfer Coordinator at the Daytona Beach campus. The Admissions Transfer Coordinator is responsible for maintaining the accuracy of prospective transfer students’ data in the EAB Transfer Portal and the CRM, responding to transfer students' inquiries, and providing course equivalency determinations in partnership with the Office of the Registrar.

Reporting to the Director of Enrollment Operations and with a dotted line reporting to the Associate Registrar, the Admissions Transfer Coordinator is expected to do the subsequent tasks following the Office of the Registrar’s protocols, guidance, policies and regulations to better serve incoming transfer students:

• Respond promptly to transfer inquiries and tasks through the CRM
• Provide course equivalency determinations and academic degree information to prospective students
• Maintain data integrity in the EAB Transfer Portal and CRM by constantly running audit reports to ensure the accuracy of the data
• Evaluate transfer course credit for students
• Build new transfer equivalency rules to support prospective students
• Work in close partnership with the Assistant Director of Transfer Admissions to serve transfer students
• Assist with building transfer guides
• Stay up to date with business protocols by regularly participating in training provided to academic evaluators
• Other duties as assigned

Qualifications

Required Qualifications:

• Bachelor's degree in business administration, education, counseling or related field
  
  
• Minimum of 1-3 years of work related experience
  
  
• Experience working in a higher education setting preferably in the office of advising, registrar or admissions
  
  
• Experience in advising and interacting with students
  
  
• Familiarity with report writing and data analysis
  
  
• Excellent customer service and organizational skills
  
  
• Experience with Microsoft Office Suite and strong computer literacy
  
  
• Ability to communicate well with all levels of University staff and administration
  
  
• Strong written and verbal communication skills
  
  
• Experience with any student information system and CRM, preferably Oracle Campus Solutions for SIS and Salesforce for CRM
  
  
• Experience with any type of document imaging and workflow system
  
  
• Ability to work independently and in a team environment
  
  
• Familiarity with non-traditional educational sources of college level advanced standing credit, such as the military guide from the American Council on Education and national exams such as CLEP and DANTES