Mail and Storage Assistant

Opening Details

The college seeks applications for a part-time (30 hours/week) position as Mail & Storage Assistant in the Jessica H. Park Mailroom & Information Center, located in the Paresky Center. The Mail & Storage Assistant is a member of a 3-person team responsible for executing the daily processes of student mail & package receiving, sorting, and preparation for distribution, as well as general customer service.

This is a 10-month position (June & July off), hours are Monday-Friday, 8:30am – 3:30pm, with a lunch break from 12-1pm. Some overtime may be necessary especially during particularly heavy times of the year (such as August-September). This is a fully benefited position.

We are committed to building a diverse and inclusive community and strongly encourage candidates from underrepresented groups or who have experience working with a broadly diverse student population to apply.


  • Accept mail and packages from carriers and bring the items to the Mailroom for processing
  • Utilize package software system (NeoTrak) to process packages for student notifications & distribution
  • Sort & distribute mail & packages by student mailbox number
  • Ensure that all mail & packages are distributed daily (M-F) by 3pm
  • Return mail & packages as necessary and per protocol
  • Report suspicious mail to authorities per protocol
  • Assist with mailbox management, mail forwarding, mass mailing distribution, and window service
  • Fill in as a substitute for the Intra-Campus Mail Coordinator as needed.


  • High school diploma or equivalent
  • Strong organizational skills & attention to detail & accuracy
  • Significant positive customer service experience
  • Understanding of importance of mail security
  • Experience with computer database systems and ability to quickly learn new database systems
  • Ability to work collaboratively with a diverse group of colleagues and students
  • Ability to lift & move parcels up to 25lbs independently and packages up to 75lbs with assistance
  • Ability to meet daily mail & package processing deadlines
  • Ability to maneuver mail delivery cart with contents
  • A valid driver's license is required

Review of resumes will begin on March 8 continue until this position is filled. Pay starts at $16.50/hour, commensurate with experience, Band 17.

To apply for this position, please visit If you have any questions, please feel free to contact us via phone at (413) 597-4247 or email at

Conditions of Employment

Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable.

Equal Employment Opportunity

Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive.

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