Director Office of Continuing Medical Education

General summary/purpose:
The Director of the Office of Continuing Medical Education (OCME) provides administration and management of programs at the Johns Hopkins University School of Medicine (JHUSOM) in the OCME. Under the leadership of Associate Dean of CME, and in coordination with the JHUSOM Administrator for Education, the Director is responsible for implementing strategic objectives and managing all administrative aspects of the OCME. Provides team leadership, budget oversight, and administration of policies and procedures. Responsible for developing, organizing, documenting, maintaining, and implementing processes, procedures, and systems related to the administration of the office and resources for these efforts including the advisory board. The incumbent is expected to execute the varied duties and responsibilities independently, with minimal supervision.

Specific duties & responsibilities:

Specific responsibilities include, but are not limited to:

• Manage the development, organization, documentation, upkeep, and implementation of processes, procedures, and systems, including documents/publications, budgets, reports, orientations, and special events
• Develop, in conjunction with the financial manager for OCME, tools for financial forecasting and trend analysis to assist in planning for new education programs
• Serve as primary point of contact for program communication to internal and external stakeholders
• In partnership with the Associate Dean of CME, represent the program(s) to key stakeholder groups, including university leadership, program faculty, Executive Committees, as well as external departmental staff and faculty and collaborators
• Develop and manage, in conjunction with the financial manager the annual budgets, including variance analysis
• Participate in the coordination and implementation of multiple complex projects
• Work with multiple and varied groups of stakeholders in order to obtain and/or disseminate information, as well as develop and document processes and procedures
• Edit and Compose content for and design/produce program-related publications, announcements, agendas, documentation, and marketing materials.
• Coordinate with IT team to maintain program content on websites, print media, and university catalogs
• Supervise team of staff. Supervisory responsibilities include interviewing, hiring, training, motivating, evaluating, and initiating disciplinary action as needed, according to HR policies and procedures. Coordinates employees’ time off and vacation coverage and monitors daily coverage within OCME.
• Monitors and evaluates ongoing staffing needs throughout OCME, and reports to leadership as needed
• With the associate dean, lead the processes resulting in accreditation by the Accreditation Council for Continuing Medical Education
• Organize and lead administrative meetings (in-person and virtual) to monitor program progress and ensure consistent communication across all functional units
• Respond to program-related inquiries and questions via e-mail, phone, and in-person, as appropriate
• Provide data, guidance, and support to program stakeholders as needed.
• Collect, organize, and analyze data for monitoring and evaluating programs, and produce reports and recommendations as requested for leadership review
• Support ordering/procurement in partnership with staff and when appropriate Purchasing office
• Plan and manage program-related special events, including, but not limited to, annual program retreats, conferences, seminars, etc.
• Identify opportunities to update existing program resources and documents, as well as develop new ones
• Maintain confidentiality and accuracy of sensitive records /files.
• Perform other duties of a similar nature or level as required, for the OCME

Minimum qualifications (mandatory):
Bachelor’s degree in business, finance, accounting, or other related field required, and seven years progressively responsible professional level administrative and financial experience related to monetary or non-monetary resources of a department, center, or unit, including a minimum of two years supervisory experience and two years financial management experience (i.e. planning, directing, monitoring, organizing, and controlling monetary and non-monetary resources).
Additional education in a related field may substitute for required experience, to the extent permitted by the JHU equivalency formula.

Preferred qualifications:

• MBA
• Experience in academic program administration
• Knowledge of academic program development, and corresponding program
• management and administrative functions
• Knowledge and experience in continuing education
• Knowledge of SAP accounting system
• Experience with Zoom, One Drive and Qualtrics preferred

Special knowledge, skills, and abilities:

• Excellent written and oral communication skills
• Strong attention to detail and highly organized
• Proficiency with MS Office Suite including Outlook, Word, Excel, Access, and PowerPoint
• Skilled in time-management and managing multiple projects
• Strong meeting planning and logistics management skills
• Demonstrated facility with software systems, including learning new applications
• with Ability to use academic databases
• Ability to exercise independent judgement
• Ability to manage, organize, and analyze datasets of, as well as create reports for programmatic information
• Ability to work effectively with diverse stakeholders, including faculty, academic leadership, staff, vendors, and external clients
• Ability to creatively problem solve
• Demonstrated experience developing academic publications and documents, marketing materials, brochures, and catalogs
• Demonstrated experience planning in coordination and collaboration with internal and external stakeholders
• Strong negotiation skills, applied to effectively dealing with conflicting views or issues; mediating fair and workable solutions; and serving as negotiator with vendors

Any specific physical requirements for the job:

• Sitting in a normal seated position for extended periods of time.
• Reaching by extending hand(s) or arm(s) in any direction.
• Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.
• Communication skills using the spoken word.

Classified Title:Administrator
Working Title: Director Office of Continuing Medical Education
Role/Level/Range: L/04/LE
Starting Salary Range:Commensurate with Experience
Employee group: Full Time
Schedule: M - F 8:30 - 5:00 / 37.5 hours per week
Exempt Status: Exempt
Location: 04-MD:School of Medicine Campus
Department name: 10003337-SOM Admin CME Admin General Admin
Personnel area: School of Medicine

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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