Job Summary :
Responsible for managing all leave of absence processes, and provide support and guidance in the development and effective administration of leave of absence programs to include the College’s Workers’ Compensation, Long-term Disability, Short-term disability, Family Medical Leave, and Return to Work programs. Ensure leaves are administered in compliance with Federal and State rules and regulations and College policies. Conduct research on special topics and compliance issues, assist in preparing correspondence, reports, proposals and leave program communication materials. Maintain the Human Resources sections of the All College Policy Manual Volume III and Volume V and serve as a resource for HR Business Partners, faculty, staff and administrators in the interpretation of College policies and procedures.
This position reports to the Associate Director for Benefits Administration. This position has no direct supervisory responsibilities.
1. Administer and manage the leave of absence process to include NYS disability, the College’s short-term disability (STD), family medical leave (FMLA), workers’ compensation and long-term disability (LTD), as well as all other medical and nonmedical paid and unpaid leave of absences. Serve as the subject matter expert on these leave of absence programs and related policies and procedures. Resolve complex participant issues, conduct research, and translate provision requirements. Ensure compliance with rules and regulations; ensure eligibility requirements are met and educate employees on policies/procedures in order to minimize College risk from issues of non-compliance.
2. Work in collaboration with HR Business Partners to process faculty and staff medical and non-medical leave of absences to include employee notification of eligibility and application procedures, claims processing and follow through, processing payroll related information, and acting as liaison between third party providers, the employee, and the supervisor. Track suspended balances and recoup funds as appropriate. Process system changes to employee status.
3. Work in collaboration with HR Business Partners to complete dependent eligibility and student status verifications, receive proof of previous coverage for retirement plan and/or LTD coverage, and secure proof of qualified life status changes. Ensure accuracy and timeliness of benefit transactions to include data entry of benefit record changes.
4. Work in collaboration with the payroll staff to ensure integration of paid time away benefits with STD programs and workers’ compensation to calculate payment amounts.
5. Work in collaboration with HR Business Partners to counsel employees on their rights and responsibilities for Workers’ Compensation, Long-term Disability, Short-term disability, FMLA, ADA, and other programs. Coordinate and approve FMLA leaves.
6. Serve as the Disability Services Coordinator and oversee the College’s Return toWork Program.
7. Coordinate and monitor the College’s COBRA-Consolidated Omnibus Budget Reconciliation Act program and ensure overall compliance with regulations. Work with Payflex to ensure the accuracy and timeliness of COBRA notification to qualified beneficiaries, respond to participant inquiries and resolve issues. Maintain procedural documentation. Coordinate the administrative processing of terminating employees to include preparation of related paperwork.
8. Develop, demonstrate, and promote multicultural awareness and contribute tocultivating an inclusive, diverse and respectful College community. Demonstrate a commitment to diversity and inclusion as a college priority, communicate to employees an expectation of behavior that is civil and inclusive when interacting with all staff, faculty, students and visitors and promote a flexible, collaborative and inclusive work and living environment.
9. Develop and maintain an understanding of benefit programs and procedures. Complete benefit transactions to include data entry of benefit record changes. Develop and maintain working knowledge of IC HR Cloud. Respond to employee inquiries regarding benefit programs and procedures.
10. Promote the Employee Assistance Program (EAP) and provide counsel and advice to employees: initiate referral to the EAP.
11. Provide assistance and serve as primary back-up for monitoring and reconciling the benefits budget and processing of financial transactions.
Bachelor’s degree and a minimum of 2 years’ experience in human resources or related field or the equivalent combination of education and experience; demonstrated knowledge and experience with leave of absence programs and policy administration to include workers compensation and short-term and long-term disabililty; understanding of employment laws including FMLA and ADA; good attention to detail, strong interpersonal and communication skills and the ability to effectively work and interact respectfully within a diverse and inclusive environment; ability to manage multiple tasks simultaneously and process confidential and sensitive data and information are required.
Most of the work of the incumbent is carried out within a generally accessible, safe, indoor environment. The incumbent will be required to use a personal computer and associated equipment as well as other office equipment used in the day-to-day operations. The incumbent may need to deliver various correspondences or other informational materials on campus requiring the ability to walk or drive or make other travel arrangements.
To apply, please submit cover letter, resume and list of three professional references.
Visa sponsorship is not provided for this position.
Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.