Student Services Assistant
Student Services Assistant
Ventura County Community College District
Salary: $3,616.00 - $5,004.00 Monthly
Job Number: 2020-01887
Location: Districtwide (Ventura County CA), CA
Closing: 2/24/2021 11:59 PM Pacific
WHAT YOU'LL DO
Under the direction of an assigned supervisor, perform specialized clerical duties in a student services area such as registration, record maintenance, financial assistance, EOPS, veterans' benefits, disabled student services and counseling services.
There is currently one full-time position located at Oxnard College.
WHERE YOU'LL WORK
Oxnard College was founded in 1975 and is the newest of the three community colleges in the county. Set on 118 acres and located two miles from Pacific Ocean beaches, the college is easily accessible by the Ventura Freeway (Highway 101) or the Pacific Coast Highway.
Student Support Services provides fundamental support to participants in the completion of a certificate or associate degree, and/or transfer to a university. The program provides opportunities for participants to succeed in their college performance and ultimately in their higher education pursuits. Student Support Services serves: Oxnard College students from low-income families; and Oxnard College students from families in which neither parent holds a bachelor's degree. The goal of Student Support Services is to increase the rate at which participants graduate from institutions of postsecondary education.
More information about the Student Services department can be found here: https://www.oxnardcollege.edu/services-for-students
More information about Oxnard College can be found here: https://www.oxnardcollege.edu/
WHO WE ARE
Equity, diversity, and inclusion are essential to our culture and the work that we do within the Ventura County Community College District (VCCCD). The VCCCD is a public community college district serving residents throughout Ventura County. The VCCCD's three colleges - Moorpark College, Oxnard College, and Ventura College - offer programs for transfer to four-year colleges and universities; career technical training; basic skills instruction; as well as community service, economic development, and continuing education for cultural growth, life enrichment, and skills improvement. The Ventura County Community College District recognizes that a diverse community of faculty, staff, and administrators promote academic excellence. This creates an inclusive educational and work environment for its students, employees, and the community it serves. With the understanding that a diverse community fosters multi-cultural awareness, promotes mutual understanding and respect, and provides role models for all students, the VCCCD is committed to recruiting and employing a diverse and committed group of faculty, staff, and administrators who are dedicated to the success of all college students.
We encourage candidates who are equity-minded to submit an application for employment. We are designated Hispanic-Serving Institutions committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion.
The Ventura County Community College District ensures that all employees and applicants for positions will have equal opportunity for employment regardless of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, political beliefs, age, gender, religion, transgender, sexual orientation, marital status, veteran status, and/or physical or mental disability.
This recruitment is being conducted to establish a list of eligible candidates that will be used to fill district-wide, current and upcoming, bilingual and non-bilingual, temporary and regular vacancies for the duration of the list, not to exceed one year.
Provide assistance and information to students regarding records, registration, EOPS, veterans benefits, Financial Aid, Disabled Student Services or Counseling services. E
Instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for completeness. E
Serve as clerical support for a student services program including receptionist, typing and data entry duties. E
Process applications and forms; review records for changes in status; request transcripts, records and other information needed to determine status of applications and forms. E
Prepare and transmit correspondence for students; verify student status and other related information; respond to requests from educational institutions and agencies; provide information and verification of student status and records. E
Maintain confidential records and files. E
Respond to requests for information from District officials, faculty, and students. E
Monitor student progress to assure program compliance as directed; assist students in a variety of ways according to program needs. E
Operate computer terminal to update student records, generate reports and verify student information. E
Prepare letters and other correspondence. E
Resolve issues involving student applications, forms and records; prepare, verify and distribute payments to students as assigned.
Assist in training and providing work direction and guidance to student workers and other staff in assigned area of student services.
Perform related duties as assigned.
E = Essential duties
Any combination equivalent to:
Graduation from high school and three years of clerical experience involving frequent public contact.
EXAMINATION AND SELECTION PROCESS:
This is an examination open to the public and current district employees seeking a promotional opportunity. To ensure consideration, please submit your application materials by February 24, 2021. The examination process may consist of any of the following components: A) *Written/Performance Test = Qualifying (pass/fail)
B) Technical Interview = 100% weighting on final score
*The written/performance examination may consist of any of the following components:
- MS Word
- Customer Service
- Sentence Clarity
- Reading Comprehension
- Attention to Detail
- English Usage
- Applying Policies
- Clerical Skills
Applicants must meet minimum qualifications stated by the filing deadline in order to move forward in the testing process. Those candidates who meet the minimum qualifications will be invited to the written/performance test.
WRITTEN/PERFORMANCE TEST DATE RANGE AND LOCATION:
Date Range: 03/01/21 - 03/05/21
Location: All candidates who meet the minimum qualifications will be emailed a link to the test on Monday, March 1, 2021 and will have until 11:59pm on Sunday, March 7, 2021 to complete the test. In order to participate in the written/performance test, you must have access to a computer and a reliable connection to the internet.
The eight (8) candidates with the highest passing scores on the written/performance test will be invited to the technical interview.
TECHNICAL INTERVIEW DATE RANGE AND LOCATION:
Date Range: 03/15/21 - 03/19/21
Location: The Technical Interview will be conducted remotely, using Zoom. In order to participate in the interview, you must have access to a computer with a camera, microphone, speakers, and a reliable connection to the internet. The examination components and dates are subject to change as needs dictate. All communication regarding this process will be delivered via email. SUBMISSION OF APPLICATION:
Applicants must meet the minimum qualifications as stated, including the possession of licenses, certifications, or other requirements, by the filing deadline in order to move forward in the recruitment process. You must attach copies of any documents that demonstrate your attainment of the minimum qualifications (e.g., unofficial transcripts, foreign transcript evaluation, copies of any required licenses, and/or certifications). Failure to submit any required documents may result in disqualification. All required documentation must be attached to your application; Human Resources staff will not upload your documents for you. The VCCCD does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application.
ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS.
When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications nor for the purpose of determining salary placement if you are hired. When completing the supplemental questionnaire (if applicable), outline in detail your education, training (such as classes, seminars, workshops), and experience.
Upon completion of the examination, the eligibility list will be compiled by combining the final examination score with applicable seniority and veteran's credits, if any. The candidates will be ranked according to their total score on the eligibility list. Certification will be made from the highest three ranks of the eligibility list. This eligibility list will be used to fill current vacancies for up to one year from the date of the technical interview. PROBATIONARY PERIOD:
All appointments made from eligibility lists for initial appointment or for promotion, with certain exceptions, shall be probationary for a period of six (6) months or one hundred thirty (130) days of paid service, whichever is longer. Classified management, police, and designated executive classifications shall be probationary for a period of one (1) year of paid service from initial appointment or promotion.
ACCOMMODATIONS: Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Ventura County Community College District Human Resources Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process.
If a degree/coursework is used to meet minimum qualifications, an official copy of your transcripts will be required upon hire. If you have a foreign degree and the institution from which your degree was granted is not recognized as accredited by the Council for Higher Education Accreditation (CHEA) or the U.S. Department of Education, foreign transcript evaluation is required if the foreign degree/coursework is used to meet minimum qualifications. The foreign transcript evaluation must be included with your application materials. Visit the Council for Higher Education Accreditation (CHEA) or the U.S. Department of Education to search for institutions that are recognized as accredited. If you need your transcripts evaluated, please review the list of agencies approved for foreign transcript evaluation (Download PDF reader). If applicable, an official copy of your foreign transcript evaluation will also be required upon hire.
For more information about the recruitment process at VCCCD, including responses to Frequently Asked Questions, please visit our Classified Careers page.
To apply, please visit https://www.governmentjobs.com/careers/vcccd/jobs/2964900/student-services-assistant