TRM Equipment Specialist

New York, United States
Salary Not Specified
Feb 17, 2021
Employment Type
Full Time
Posting Details

Job # 036816 Department Code 23011-4031 Department CVPA-Dean's Office Job Title TRM Equipment Specialist Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S4 FLSA Status Non-exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.
Weekly on call hours.

Job Type FT Academic Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

This position is responsible for working closely with the Equipment Cage and Production Studio Manager to ensure smooth and efficient function of the Transmedia equipment cage, labs, and select facilities. This includes helping to design, implement, and refine processes that relate to those spaces and their use; assisting in the hiring, training, and managing on a daily basis the up to forty employees that work in those spaces; taking an active lead in daily operations; dealing with supply pipelines; troubleshooting networks and software; interfacing with a wide variety of departments, vendors, and technical personnel; and meeting regularly with the department chair and faculty to ensure that the goals of Transmedia are met. The cage, labs, and facilities have over seven-hundred users, so this position must put a premium on efficiency and communication. The position may have weekly “on-call” hours.


• Bachelor’s degree, BFA in Film, Photography, Computer Art or related media or equivalent combination of education and professional experience preferred.

• Experience running an equipment rental facility.

• Ability to enforce rules and policies for the benefit of all users.

• Experience with media (film, photo, animation, sound, etc.) production in as wide a context as possible.

• Experience with training students and staff on management and use of media facilities and equipment.

• Some supervisory experience.

Job Specific Qualifications

• Working knowledge of Mac OS, network technology, current software in a myriad of disciplines (i.e., Adobe Creative Suite and other specialized software) and the ability to troubleshoot basic problems with system software and network.

• Knowledge of digital cinema workflows from camera to post-production.

• General facility with software and mechanical parts.

• Ability to work with students and faculty for equipment/software training, job supervision, scheduling, and overall management.

• The ability and initiative to keep up with changing technology, curriculum, and the concurrent shifts in the function and use of the facilities and lab spaces.

• Ability to weigh needs of individuals versus organizational needs in service of all of the stakeholders involved.

• Ability to calibrate, troubleshoot, and repair inkjet printers.

• Ability to calibrate monitors for color correction.

• Ability to set up and link AV systems.


Daily and Long-Term Operations:
• Assist with hiring, and training, and supervision of all staff for the TRM cage and labs.
• Assist the manager in reviewing and updating TRM cage and labs policies and procedures.
• Assist in updating and developing training documents and metrics for the TRM Equipment Cage and Lab employees.
• Oversee creation and fulfillment of equipment reservations for workshops and classes.
• Ensure continuity between shifts and that front desk staff are aware of priorities for each day.
• Make decisions about scheduling with regards to experience of workers and number of workers needed for a given day.
• Review individual faculty and student requests for equipment, pick up or drop off outside normal parameters, and other special circumstances as they arise.
• Review weekly repair and lab needs.

Resource Oversight:
• Oversee the inventory process for the TRM Equipment Cage.
• Inventory and order expendable materials for the labs, office and TRM Equipment Cage.

Student Interface:
• Coordinate Greenlit Reservations: make advance thesis/grad reservations, schedule gear preparation and pick up and drop off times.
• Oversee past due equipment return, invoice mitigation and payment, equipment substitutions, and other unexpected operational issues as they arise.

School Facilities and IT:
• Partner with Obor Digital and VPA IT to troubleshoot database malfunctions and software issues.
• Collaborate with IT to test and troubleshoot new platforms as necessary.
• Review faculty and student swipe access requests.

Physical Requirements

Not Applicable


Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 02/17/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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