Assistant Vice President for Fiscal Affairs/Student Accounts & Auxiliary Services
The Assistant Vice President for Fiscal Affairs/Student Accounts & Auxiliary Services is responsible for overseeing all aspects of the Student Accounts Office. This position assists with the analysis, planning, and implementation of new processes and information systems to better meet the needs of both internal and external customers. The job duties include overseeing Auxiliary Services consisting of dining, mail, printing, paraphernalia sales, and housing. As well, the position has responsibility for assisting with procuring goods and services for the University.
AREAS OF RESPONSIBILITY:
Manages the student accounting processes including billings, collections, outsourced payment plans, electronic data transfers to and from 3rd parties and other departments, accuracy of the student accounting database, and compliance with government and institutional rules. Compiles data and produces the IRS Form 1098-T (Tuition Statement).
Provides financial counseling for parents and students regarding payment options and payment plans with authority to negotiate special arrangements. When necessary, resolves problems and questions with students or parents regarding student finances. Contacts and initiates the settling of student account balances in escalated or special situations.
Communicates regularly with offices such as the Financial Aid Office, Registrar’s Office, Dining Facilities and Residence Life to make the Student Information System operate seamlessly for students. Coordinates room and board (meal) plans with Residence Life/Student Affairs to make sure correct charges/credits are made to accounts. Works with Admissions/Financial Aid to ensure accurate billing for international exchange students and scholars.
Adjusts students’ accounts when necessary and sends appropriate refund letters. Manages charges, holds, and deferred income on accounts. Communicates with students via Jenzabar/email regarding room and board plans, returning student deposits, and tuition increases.
Reconciles student accounts. Completes month-end and year-end close. Assists Business Office with clearing discrepancies in receivable balances. Updates and maintains Student Information System. Work with Information Technology to build new modules and to fix or maintain current modules. Provides data analytics on student accounting information.
Oversees the cashiering function for the University. Ensures all cash is posted in a timely manner to the general ledger and deposited timely in a University bank account. Oversees the petty cash and change funds.
Procures goods and services for the university including negotiating contracts with vendors in compliance with governmental and institutional rules.
Required: Bachelor’s degree in Business or related field.
Preferred: Master’s degree in Accounting, MIS, or related field.
Required: 5+ years of self-directed accounting / data management, student accounts experience.
Preferred: Experience working in a higher education environment. Supervisory experience. Knowledge of FERPA and Title IV refunding guidelines. Knowledge of Jenzabar System.
KNOWLEDGE, SKILLS, ABILITIES:
- Excellent public relations, oral and written communication and ability to communicate sensitive and/or complex information in a confidential and straightforward manner.
- Must be accurate and detail oriented.
- Ability to problem solve and handle multiple priorities and deadlines.
- Proficient user of Microsoft Office Excel, Access, and Word.
- Experienced in financial database systems with the ability to manipulate large amounts of data.
- Basic accounting skills.
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