Assistant Director, Student Financial Aid Services

Massachusetts, United States
Salary Not Specified
Jan 25, 2021
Employment Type
Full Time

Suffolk University is a private, urban university located in the heart of downtown Boston. Our college green is the Boston Common and we are steps from dozens of historic sites including the Old State House, Faneuil Hall, City Hall and the Massachusetts State House. We have no real boundaries to our campus—Boston and Suffolk blend together.

Suffolk has been committed to creating an exceptional learning experience since 1906. Our vision is to be recognized as a dynamic institution that fosters engaged learning, rigorous scholarship, innovative thinking, and community collaboration across disciplines. We will ensure that Suffolk graduates are versatile and prepared for modern society and the new world market. We will provide rich curricula, experiential learning opportunities and professional mentoring through increased collaboration with alumni and community partners. We will recruit, mentor, and support a diverse faculty of teacher-scholars who are passionately committed to preparing our students to be leaders in the global community. We will inspire investment in a Suffolk community that is built on ethical, forward-thinking leadership, teamwork, and cooperation.

We compete for the best talent. We are an equal opportunity employer committed to a diverse community. We are actively seeking applicants from groups that might be under-represented because of race/color, gender, religion, real or perceived disability, national origin or LGBTQ status. As part of our commitment we encourage you to complete the demographic portion of the application in addition to submitting your cover letter and resume/CV as it will assist us in targeting our recruitment efforts.

Please note that Suffolk University conducts background checks as a condition of employment.

We are also committed to the well-being of our employees. Our terrific benefits package for benefits-eligible positions include, but are not limited to:
  • Generous paid time-off programs and commitment to work-life balance
  • Tuition free course benefits in the College of Arts and Sciences and in the Sawyer Business School for employees with additional tuition benefits for spouses, domestic partners, and children
  • Top-notch well-being care available through Harvard Pilgrim Medical/Delta Dental and a Flexible Spending Account
  • Pre-tax commuter benefit
  • Employee Assistance Program that provides employees and their family members with initial assessment, referrals and short-term counseling for personal and work challenges
  • Discounted home and auto insurance

  • Description

    As a Student Financial Services team member, the Assistant Director will manage an undergraduate student caseload and handle all aspects of awarding financial aid to the assigned group. The position requires a bachelor's degree and experience in a college/university financial aid office.
    Preference for applicants with strong interpersonal and organizational skills.
    The ideal applicant will have strong attention to detail; have the ability to speak publicly with poise and confidence, have the desire to and successfully work in a fast-paced customer service setting.

    70% Undergraduate student caseload – Serve as designated financial aid counselor for a segment of the undergraduate student population. Responsible for all aspects of awarding financial aid to this group.

    10% Financial Literacy – With the Associate Director of Student Financial Services, assist with developing and maintaining the financial literacy program for undergraduate and graduate students.
    10% Represent Student Financial Services at University events – Serve as representative for Student Financial Services office at new student orientation and prospective student events. Coordinate presentations and provide coverage when needed.

    10% Athletics Liaison – Serve as the representative for Student Financial Services Office with the Athletics Department. Coordinate all aspects related to financial aid, including advising prospective and current students.

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