Academic Support Coordinator

New York, United States
Salary Not Specified
Feb 16, 2021
Employment Type
Full Time
Posting Details

Job # 036811 Department Code 00000 Department Mechanical & Aerospace Engineering Job Title Academic Support Coordinator Location Syracuse, NY Pay Range Commensurate with experience Staff Level S4 FLSA Status Non-exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

This position requires 2-4 year degree and at least 3 years academic experience. Independent judgment, problem solving skills, an ability to interact and coordinate with faculty, staff and other departments, as well as experience with computer software.

Experience with financial transactions preferred. Strong written and oral communication skills necessary; Solid interpersonal skills; self-motivated, with ability to work both independently and collaboratively; ability to exercise independent judgement, discretion and confidentiality; strong organizational skills with an attention to detail. Ability to multi-task, and meet deadlines.

Ability to communicate and work with a diverse population is necessary, cultural awareness and sensitivity is a must.


2-4 year degree, with 3 years relevant work experience in academic setting. Solid understanding of MS office (including Excel) and Adobe Professional Suite.

Job Specific Qualifications

Experience with PeopleSoft, Hyperion and OnBase is a plus. Training in class scheduling and class enrollment management procedures will be required.


Program curricula support involves semester-by-semester course scheduling for entire department, room reservations for classes, registration permissions, schedule adjustments, submission of curriculum changes to the University Senate through the Dean’s Office, and coordination of course evaluations at the end of each semester. Required to work in coordination with the Undergraduate Program Directors and Chair on all ABET accreditation-related matters. Responsible for maintenance and update of ABET files on CQI database.

Manage class scheduling and enrollment, final exam scheduling, classroom assignments, student data inquiries and misc. other academic-related issues for the Department, Confer with Student Records Department and the Dean’s Office to clarify all curricular issues, changes and updates. Maintain and organize Departmental student, academic and enrollment statistics and other student related data on the department shared (G) drive.

Manage social media accounts for department including Facebook, Instagram, and Twitter accounts. Maintain department pages on college website and provide edits and additions. Create promotional articles of faculty, staff, and student events, projects, and accomplishments. Create yearly department e-newsletters.

Assist Department Chair with confirmation of classes and assignment of instructors to classes each semester (including summer), verifying accurate posting of course related information to MySlice and facilitate course evaluations through OIRA each semester. Assist Department Chair with management of Undergraduate advisor assignment process. Maintain Department Chair’s calendar, make travel arrangements, and schedule meetings as requested. Assist Department Chair and Budget Administrator with various projects and duties as requested. Record minutes at faculty meetings and assist with faculty voting/ballot process.

Manage timely completion of annual faculty CV update process, organize and prepare faculty tenure and promotion packages, attend regularly scheduled departmental faculty meetings to record minutes and distribute to the faculty, assist faculty voting/ballot process as needed.

Physical Requirements




Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 02/16/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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