Data Information Specialist II

Posting Details

Job # 036819 Department Code 50408-7092 Department Advancement and External Affairs Job Title Data Information Specialist II Location Syracuse, NY Pay Range Commensurate with Experience Staff Level 03 FLSA Status Non-exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

The Data Information Specialist II is responsible for timely and accurate completion of processing donations to Syracuse University received via mail, electronic submission, data import or phone. Specifically, this includes data input, entry, research, confirmation, scanning and assigning gifts to individual donor records with strict adherence to guidelines for recognition credit. Maintaining data integrity in the Citrus database based on University policies and procedures is required of this work. Additional responsibilities include updating/ adding donor biographical information as needed at the time of processing. Retrieving and batching Athletic gifts in preparation of import and processing in Citrus. Make recommendations for gift modifications and/or payments against pledges based on donor instructions and verification of data.


Bachelor’s degree preferred. Associates degree and/or a combination of education and 2 years of relevant experience accepted.

Job Specific Qualifications

Experience working with Databases and Excel required.
Knowledge of development work helpful.
Experience processing donations in all forms: such as Athletics, Donor Advised Funds, IRAs, Stocks, etc.
Very strong attention to detail and ability to prioritize workflow.
Ability to work well independently or within a team environment.
Strong interpersonal skills.
Familiarity with all Microsoft Office 365 programs.


Daily Gift Processing:
Data input, entry, research, confirmation, scanning and assigning gifts to individual donor records. Provide timely entry and processing of online gifts through iModules, manual credit cards by mail, checks/cash from mail or internal departments, and Campus Call imports from student calling. This includes assigning gifts to individual donor records with strict adherence to guidelines for recognition credit, as well as scanning of all supporting documents into Onbase for all donations processed on a given day. All entry is to be completed consistent with compliance to University and divisional policies, procedures and protocols.

Athletic Gift Processing: Data input, entry, research, confirmation, scanning and assigning gifts to individual donor records related to gifts to athletics. This includes managing downloaded records from Archtics, Athletic gifts made and preparing report for import processing within the Citrus database. Follow up with Athletics regarding any questions of donations or refunds made on report.

Provide services of check scanning for submission to the bank on a rotating basis to provide internal data integrity and separation of duties.

Training and Data input:
Biographical updates. Provide/input updates to records that are needed to a donor’s address, phone, email or other data fields that are provide with a donation.

Attend all required training, including department/division- wide training, as required to learn and or update system tools, platforms, and Microsoft Office products.

Physical Requirements Tools/Equipment Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 02/16/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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