Associate Director, Learning, Research & Technology

Information Technology Services Job Description

Job Summary

Lead the activities of the ITS Learning & Design Team. Provide creative and effective ways to use technology as part of teaching and learning at Smith College. As a manager in a blended ITS and Libraries department of instructional technologists, media producers, librarians and spatial analysis specialists, collaborate in developing new service strategies and models in Neilson Library. Consult with instructors to recommend technologies that will assist them in meeting their pedagogical goals. In partnership with instructors and ITS partners, identify and evaluate new and emerging technologies for use in teaching and learning. As a leader in the organization, participate in overall ITS leadership activities, ITS extended leadership group, Libraries management team and represent ITS and LRT in campus wide activities.

Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Essential Functions

Manage the ITS Learning & Design team in collaboration with ITS, the Learning, Research and Technology unit managers and campus partners.

Consult with instructors to identify appropriate technologies and discuss best practices to meet pedagogical goals and resolve support issues.

Conduct hands-on pedagogical and technology workshops for the Smith community.

Present use cases of software and instructional technology projects in the classroom for faculty, staff, students, and visitors.

Identify, evaluate and assess new and emerging technologies that might be used in teaching, learning and research.

Provide resources to faculty about current research on effective use of technology.

Develop thoughtful and collaborative processes for technology support and assessment that are scalable, sustainable and in alignment with ITS processes.

Collaborate with ITS, LRT and Libraries in the development of service strategies and models in Neilson Library.

Participate in cross-team service teams and projects spanning Libraries, ITS and campus partners.

Other Functions

Coordinate and communicate with other technology professionals on and off campus about issues related to the effective and efficient use of academic technology.

Maintain professional skills by attending conferences, workshops, and events.

Perform other duties as requested.

All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses)

Bachelor's Degree plus four to five year’s relevant experience or an equivalent combination of education/experience.

Experience working with individuals from diverse backgrounds.

Preferred Qualifications

Master's degree


Experience leading a team who bring a wide variety of methodologies and skills to their work.
Experience in designing, developing, and delivering instruction in a higher education environment.
Strong knowledge of educational technologies.
Ability to manage complex projects and manage multiple tasks simultaneously.
Excellent communication, presentation, and interpersonal skills including customer service orientation with ability to interact with diverse constituencies.

Additional Information

All successful ITS staff are known for effectively applied expertise, thoughtful attention to detail, timely and appropriately calibrated follow-up, proactive and constructive problem-solving, openness to new approaches, and for building effective partnerships and trust within ITS, across the College and (where relevant) with external partners.

Please attach BOTH a current resume and a cover letter in order for your application to be considered for this position . You may combine your resume and cover letter into a single file or attach multiple files to your application, but BE SURE you have provided all attachments BEFORE SUBMITTING your application. You will NOT be able to attach additional files after you have hit the Submit button.

Review of applications will begin

March 15, 2021

Compensation Grade:

Grade G

Position Type:


About Smith College

Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.

Smith College is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, gender, age, color, religion, national origin, disability, sexual orientation, gender identity and expression or veteran status in the recruitment and employment of faculty and staff, and the operation of any of its programs and activities, as specified by all applicable laws and regulations. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

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