Associate Director - Dean of Students Office
- Employer
- Syracuse University
- Location
- New York, United States
- Salary
- Salary Not Specified
- Date posted
- Feb 15, 2021
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Posting Details
Job # 036791 Department Code 00000 Department Enrollment & Student Experience Job Title Associate Director - Dean of Students Office Location Syracuse, NY Pay Range Commensurate with experience Staff Level S5 FLSA Status Exempt Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description
The Associate Director serves as the senior case manager for complex, high-risk, and high priority student cases. The position supports students and their families managing crises, life traumas, and other concerns or barriers that impede success. This position is responsible for office operations, supervising the Office Coordinator, and multiple case managers. The Associate Director has significant on-call responsibilities, serving as a central member of the on-call rotation directing the response to after-hours student emergencies such as suicide attempts, issues/injuries requiring hospitalization, and other high-risk situations. This position collaborates with campus and community resources, including: Barnes Center at the Arch, Athletics, The Office of Financial Aid, Bursar, Registrar, Department of Public Safety, Office of Student Rights and Responsibilities, Center for International Services, Office of Student Living, Housing, Center of Disability Resources, and the Office of Equal opportunity, Inclusion, and Resolution Services. This position will also have frequent interactions with faculty, advisors and student support services within the Schools and Colleges, from across the institution. This position also serves as a core member of the Threat Assessment Team as the Coordinator of Records (CoR).
Qualifications
Master’s degree in Social Work, Counseling, or Higher Education Counseling with 5-7 years’ experience, in a higher education setting.
Prior work experience in higher education case management required.
Job Specific Qualifications
*
Responsibilities
Manage the operations of the case management function for the Office of the Dean of Students including front desk operations. Serve in a primary role on complex, critical operations, and campus concerns such as chair for the Behavioral Concerns Committee ( BCC ) to address disruptive and disturbing behavioral issues by collaborative plans of action. Serve as a core member of the Threat Assessment Management Team ( TAMT ) as the Coordinator of Records. Serve regularly in the on-call rotation, directing the response to after-hours student emergencies such as suicide attempts, issues/injuries requiring hospitalization, and other high-risk situations. Provides consistent follow up.
Establish and foster relationships with campus partners across the University community and among the Schools/Colleges to establish ongoing collaborations for the early identification and intervention with at-risk students or students in distress.
Focus on complex, high-risk, and high-priority student cases. Serve as a case manager addressing the needs of students in distress. This includes but is not limited to mental health issues, physical health issues, victimization, Title IX issues and processes, life traumas, and any other barriers that may impede a student’s success. Supporting critical student services such as medical leaves of absence, readmission, absence notification, Title IX procedural guidance support, and student records management.
Supervise two case managers and office coordinator. Support training and management efforts to ensure that all procedures, protocols, and best practices are followed. Advise on complex student issues. This includes hiring, training, and managing the Office Coordinator. The Dean of Students Office is a high-traffic office that manages highly sensitive situations. The operations of the office are complex and often involve triage, technology support, and complex coordination.
Assist in the development and implementation of departmental policies and
procedures including but not limited to outreach and education and campus wellness initiatives.
Physical Requirements
*
Tools/Equipment
*
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEOC
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Quick Link https://www.sujobopps.com/postings/85973 Job Posting Date 02/15/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants
Job # 036791 Department Code 00000 Department Enrollment & Student Experience Job Title Associate Director - Dean of Students Office Location Syracuse, NY Pay Range Commensurate with experience Staff Level S5 FLSA Status Exempt Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description
The Associate Director serves as the senior case manager for complex, high-risk, and high priority student cases. The position supports students and their families managing crises, life traumas, and other concerns or barriers that impede success. This position is responsible for office operations, supervising the Office Coordinator, and multiple case managers. The Associate Director has significant on-call responsibilities, serving as a central member of the on-call rotation directing the response to after-hours student emergencies such as suicide attempts, issues/injuries requiring hospitalization, and other high-risk situations. This position collaborates with campus and community resources, including: Barnes Center at the Arch, Athletics, The Office of Financial Aid, Bursar, Registrar, Department of Public Safety, Office of Student Rights and Responsibilities, Center for International Services, Office of Student Living, Housing, Center of Disability Resources, and the Office of Equal opportunity, Inclusion, and Resolution Services. This position will also have frequent interactions with faculty, advisors and student support services within the Schools and Colleges, from across the institution. This position also serves as a core member of the Threat Assessment Team as the Coordinator of Records (CoR).
Qualifications
Master’s degree in Social Work, Counseling, or Higher Education Counseling with 5-7 years’ experience, in a higher education setting.
Prior work experience in higher education case management required.
Job Specific Qualifications
*
Responsibilities
Manage the operations of the case management function for the Office of the Dean of Students including front desk operations. Serve in a primary role on complex, critical operations, and campus concerns such as chair for the Behavioral Concerns Committee ( BCC ) to address disruptive and disturbing behavioral issues by collaborative plans of action. Serve as a core member of the Threat Assessment Management Team ( TAMT ) as the Coordinator of Records. Serve regularly in the on-call rotation, directing the response to after-hours student emergencies such as suicide attempts, issues/injuries requiring hospitalization, and other high-risk situations. Provides consistent follow up.
Establish and foster relationships with campus partners across the University community and among the Schools/Colleges to establish ongoing collaborations for the early identification and intervention with at-risk students or students in distress.
Focus on complex, high-risk, and high-priority student cases. Serve as a case manager addressing the needs of students in distress. This includes but is not limited to mental health issues, physical health issues, victimization, Title IX issues and processes, life traumas, and any other barriers that may impede a student’s success. Supporting critical student services such as medical leaves of absence, readmission, absence notification, Title IX procedural guidance support, and student records management.
Supervise two case managers and office coordinator. Support training and management efforts to ensure that all procedures, protocols, and best practices are followed. Advise on complex student issues. This includes hiring, training, and managing the Office Coordinator. The Dean of Students Office is a high-traffic office that manages highly sensitive situations. The operations of the office are complex and often involve triage, technology support, and complex coordination.
Assist in the development and implementation of departmental policies and
procedures including but not limited to outreach and education and campus wellness initiatives.
Physical Requirements
*
Tools/Equipment
*
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEOC
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Quick Link https://www.sujobopps.com/postings/85973 Job Posting Date 02/15/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants
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