Complex Director - University Housing - 16956

Wisconsin, United States
Salary Not Specified
Feb 16, 2021
Employment Type
Full Time


The University Housing department at the University of Wisconsin-Whitewater seeks a Complex Director.

This is an annual position and reappointment for subsequent terms is dependent upon needs of the position, university funding and external forces.


Complex Directors are an integral part of the Residence Life program for University Housing at the University of Wisconsin-Whitewater. Complex Directors oversee all management functions of a residence hall complex including supervision of staff (a graduate Assistant Complex Director, Resident Assistants, and clerical support), advising of student leadership groups, facilities management, and crisis response. Complex Directors primary goal is to work closely with an Assistant Director to create a living, learning community that fosters academic success, embraces pluralism and promotes personal growth. This is a live-in position.

Supervison Received:
General supervision is received from the Assistant Director-Community Development, Assistant Director – Staff & Academic Development, or Assistant Director-Student Engagement.

Supervison Exercised:
Supervision is exercised over a graduate Assistant Complex Director, Resident Assistants, student clerical staff, and desk attendants.

This is a 12-month position with a start date of mid-July 2021. Additional benefits include a beautifully furnished two-bedroom apartment including washer/dryer, meal plan, reserved parking permit, membership to University Fitness Center, an excellent health/retirement package, and professional development funds. Complex Directors are allowed to have a pet (cats and dogs only.)

This is a twelve month appointment with a minimum annual salary of approximately $36,280.


Minimum Qualifications:
  • Master’s degree (or evidence that the Master’s is near completion and will be completed prior to position start date) in College Student Personnel, Higher Education Administration, Counseling, or related area
Desired Qualifications:
  • Previous residence hall experience
Knowledge, Skills and Abilities:
  • Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills
  • Ability to interact respectfully with people from diverse socioeconomic, cultural and ethnic backgrounds

  1. Supervise, train, and evaluate a graduate Assistant Complex Director, undergraduate Resident Assistants, and clerical assistants.
  1. Manage room changes and related occupancy functions using established procedures. Maintain accurate occupancy records.
  2. Assume responsibility for the student conduct process within the hall(s). Meet with students, assign appropriate educational sanctions, and maintain accurate records associated with this process.
  3. Manage the early alert for academic success retention efforts for your complex which includes using assessment data to implement programs, and coordinate academic based interventions and referrals with at risk students identified.
  4. Responsible for collaborating with the Learning Community office and managing any Residence Life learning community initiatives that may happen in the hall. Note: Not all residence halls have learning communities.
  5. Coordinate the opening and closing procedures for the residence halls at the beginning and end of each semester and during holiday periods.
  6. Maintain contact with custodians and maintenance personnel and work cooperatively with facilities staff to report damages, repairs, and replacements occurring within the halls.
  7. Duties include willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills.
  1. Provide training and resource information to develop and implement programs.
  2. Participate in leadership programs sponsored by Residence Life.
  3. Mentor Assistant Complex Director in their work with the Leadership Involvement Team (LIT).
  4. Advise Homecoming committee members.
  1. Make referral contacts, when necessary for students facing academic, personal, or other concerns.
  2. Instruct a training course for new RAs.
  3. Utilize student development and learning theories to assist with assessing student needs, setting goals, and implementing and evaluating programs.
  4. Assume an active role in the planning and production of the annual social justice program, Boxes & Walls.
  5. Assume an active role in implementing programs which will facilitate the personal and educational growth of residents.
  6. Participate in the overall administration of Residence Life and University Housing by serving on committees and task forces, attending staff meetings, representing the office as requested, cooperatively assisting colleagues, and assisting with financial management.
  7. Perform other duties that may be assigned by the Assistant Directors, Director of Residence Life, or Executive Director of University Housing.

Founded in 1868, UW–Whitewater is one of eleven comprehensive universities in a public higher education system that also includes two doctoral institutions and a statewide Extension. In the fall of 2018, as a result of the University of Wisconsin System’s restructuring of the state’s 13 two-year campuses formerly known as UW Colleges, UW–Rock County began operating as a branch campus of UW–Whitewater under the new name of University of Wisconsin–Whitewater at Rock County. Together, these campuses form a preeminent academic institution driven by the pursuit of knowledge, powered by a spirit of innovation, and focused on transforming lives. The University of Wisconsin-Whitewater Main Campus and Rock County Campus are located conveniently near Milwaukee, Madison, and Chicago, and thus offers the advantage of beautiful small-town environments with easy access to the cultural and commercial opportunities of major metropolitan areas.

The Warhawk family — led by caring faculty and staff — is devoted to student success within a broad range of academic programs. UW-Whitewater has a special mission within the UW System to serve students with disabilities and, as such, embraces the principles of universal design and is one of the most accessible campuses in the state. The campuses have more than 200 student organizations and UW-Whitewater is a Division III NCAA university. UW-Whitewater is committed to seeking and sustaining a culturally and ethnically diverse campus environment, building a diverse faculty and staff with expertise and interest in serving students with diverse needs, backgrounds, ethnicities, abilities and other distinct characteristics in respectful, sensitive and understanding ways. The University of Wisconsin-Whitewater is an Equal Opportunity and Affirmative Action Employer, and actively seeks and encourages applications from women, people of color, persons with disabilities, and veterans.


The University of Wisconsin-Whitewater is part of the 13-campus University of Wisconsin System ( ).

Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).

Per Regent Policy Document 20-19, University of Wisconsin System Criminal Background Check Policy and UW System Administrative Policy 1275 Recruitment Policies, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.

For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see If you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.

To learn more about UW-Whitewater's competitive benefits packages go to our: ALEX webpage, which is our interactive benefits decision support tool.


UW-Whitewater embraces AAC&U’s LEAP principles ( ) and emphasizes student, staff and faculty participation in High-Impact Practices ( ). The Office of Research and Sponsored Programs ( ) provides support for faculty scholarly and creative activities as well as other opportunities to apply for reassigned time and/or other resources to support research activities. UW-Whitewater faculty and staff also have access to technology transfer and research resources provided by WiSys ( ).


University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings is targeted to be implemented mid-2021. Job duties and responsibilities will remain the same. For more information please visit:

The University of Wisconsin - Whitewater has the authority to implement temporary workforce reduction and cost saving measures to address financial challenges resulting from the COVID-19 Crisis, consistent with Wisconsin law and Board of Regents, UW System, and UW-Whitewater policy and procedure.


Application review will begin June 14, 2021 and continue until all open positions are filled. Applications received by June 17, 2021 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection process.

If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at (262) 472-1072 or .

For questions regarding this position, please contact:

Terry Tumbarello
Director of Residence Life


Only complete application packages will be considered. This includes online submission of the following documents:
  • Cover Letter
  • Resume
  • Name and contact information for three professional references
This Job ID is 16956.

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