Arizona State University
Arizona, United States
$36,000.00 - $40,000.00
Feb 12, 2021
Employment Level
Employment Type
Full Time

Coordinator TRIO SSS WEST

Arizona State University

SSS West

Campus: West



Job Description

ASU TRIO Programs seeks a Coordinator for the Student Support Services (SSS) program at the West campus. Under the supervision of the Program Director, the SSS Coordinator performs a variety of professional activities for achieving program objectives. The Coordinator supports student’s academic, personal, and professional goals to help them retain and graduate from ASU. The ideal candidate works independently, is a strong individual contributor, as well as an effective team player, who can meet priority deadlines with a high degree of accuracy and confidentiality, as well as develop a strong rapport with our students. The ideal candidate must work well in a fast‐paced, flexible environment, provide a high level of customer service to both the university and external communities, and make strong contributions both as an individual and as a team player.


Salary Range

$36,000 - $40,000 per year, DOE


Close Date



Essential Duties

  • Develop and facilitate academic and personal skills and professional development workshops for SSS students.
  • Provide students with the necessary information and support to be successful in academic courses at the university. Assist with recruitment, selection, and retention of program participants.
  • Work with students individually to provide guidance in various areas including academics, financial aid, and career counseling.
  • Evaluate SSS student needs and refer to appropriate university and community resources.
  • Hire, train, and supervise tutors and student employees
  • Administer assessment instrument(s) to SSS students, and record and document results.
  • Collaborate with other TRIO Programs to increase retention and graduation.
  • Support student and staff related technology needs.
  • Provide instructional support to students, as needed.
  • Collaborate with other university departments and community partners to assist with student retention and academic success
  • Maintain confidential SSS student records in accordance with federal and university rules and regulations.
  • Support summer transition programming for first-year students including transfer students.
  • Assist SSS Program Director in planning and implementation of program goals and activities.
  • Assist SSS Program Director in report writing activities related to the SSS and help formulate information reported to the U.S. Department of Education and ASU.


Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND three (3) years of related experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.


Desired Qualifications

  • Evidence of a Master’s degree in student affairs, higher education, or related field
  • Experience with TRIO, educational equity organizations, and/or similar programs working with students from diverse backgrounds, including first-generation, low-income, and students with disabilities
  • Experience in higher education or working with college students
  • Experience in overcoming barriers similar to those confronting the program's target population Experience with completing assigned projects in a timely manner and work well under priority deadlines
  • Experience with student engagement and retention efforts.
  • Experience with grant writing, preferably federal grants
  • Demonstrated knowledge of basic computer skills including use of MS Office Suite (e.g., Word, Excel, PowerPoint, Outlook, Publisher, Access), social media (e.g., Instagram, Facebook, Twitter, etc.), G Suite (e.g., Google Drive, Gmail, Hangouts, etc.) and ASU computer systems (e.g., Peoplesoft, Salesforce, Canvas, Zoom, Slack, etc.)


Working Environment

  • Communicates to perform essential duties
  • Professionally represents department/program
  • Uses computers effectively – including inputting, reviewing, and retrieving information
  • Sit or stand for prolonged periods of time
  • Work collaboratively across various departments within the University as well as with diverse populations and groups
  • Walk throughout campus for meetings or events, regardless of the weather
  • Work collaboratively to achieve program objectives
  • Use critical thinking to make decisions and/or analyze data
  • Ability to lift 35 pounds


Department Statement

TRIO Programs are federally funded academic support programs designed to motivate, support, and develop students to increase post-secondary enrollment and completion. TRIO Programs serve as a resource and voice for first-generation, low-income students and students with disabilities. Within a learning environment that challenges students to grow personally and professionally, we nourish a sense of empowerment and strive to bridge the gap between the dream and reality of achieving a baccalaureate degree. 


Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and supports to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshmen, bridge programs to assist the transition to a university environment, and a wide variety of services, programs, and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services and others. 


ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 80,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.


ASU is a tobacco-free university. For details visit


Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.


Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.


Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit


ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.


Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.


Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.


Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.


Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.


ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.


Only electronic applications are accepted for this position.


IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.


To apply please go to see Req Id# 65827BR or go directly to:

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