Financial Aid Program Specialist I
Are you interested in creating an amazing educational environment for students who are part of an equity driven community? Staff at Cabrillo College support quality programs and services to students that promote their diverse and evolving needs as they progress toward their individual educational goals. Come join us in our vision to improve the world, one student at a time!
This full-time, 12-months per year, Financial Aid Program Specialist, provides a variety of specialized office support related to student financial aid programs.
The ideal candidate will share Cabrillo's commitment to educating its racially and socioeconomically diverse student population. Cabrillo College serves approximately 11,400 students per term, of which 44% are LatinX, 5% multi-ethnic, 2.75% Asian, 1.25% African-American, 1% Filipino, 0.25% American Indian or Alaskan Native, and 0.18% Pacific Islander as of Fall 2019. In 2006, Cabrillo College was designated a Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community.
As a classified staff member at Cabrillo College, you will join a vibrant community of professionals and educators working together to provide a positive educational environment where our students experience diverse academic and cultural perspectives.
Examples of Duties
- Receives, reviews, analyzes and processes student applications for various types of financial aid in accordance with state, federal and College guidelines
- Explains the benefits and requirements of financial aid various programs to students
- Determines required documentation and assists students in completing applications and other materials
- Reviews applications and other documents for accuracy and completeness
- Performs initial review of student's file, obtains any missing documentation and forwards the completed file to the advisor
- Enters student information into the computer processing system
- Determines academic and financial eligibility of students applying for financial aid following established guidelines, and monitors ongoing status
- Prepares loan check disbursement and verifies eligibility prior to approval
- Establishes and maintains files
- Processes and responds to various verification and financial aid award requests
- Prepares, verifies, processes and posts information and documents to various records
- Prepares letters and draft reports
- Prepares and posts receipts
- Refers students to other on-campus services for social service and other assistance programs
- Maintains up-to-date knowledge of program parameters and regulations
- May attend informational workshops, conferences and meetings to gather and disseminate information
- May assist with or make presentations to students in schools regarding aid programs
- Inputs and retrieves data and generates reports using an on-line system
- Performs general office support duties such as typing, filing, answering telephone calls and scheduling appointments
- Operates standard office equipment
- Directs the work of student staff and instructs staff in work procedures
- Performs related duties as required or assigned
Education and Experience:
- Equivalent to graduation from high school AND
- Two years of office support experience involving public contact
and the application of rules and guidelines.
- Federal and state laws and College laws, rules and regulations relating to financial aid for students
- The needs and sensitivities of special and disadvantaged student populations
- Effective customer service techniques and etiquette
- Business data processing principles and the use of word processing and/or personal computing equipment
- Record keeping principles and procedures
- Standard office practices and procedures, including filing and the operation of office equipment
- Business mathematics
- Correct English usage, including spelling, grammar and punctuation
- Interviewing students and obtaining required information
- Interpreting, explaining and applying rules, policies and procedures
- Analyzing problems, evaluating alternatives and making sound recommendations
- Using initiative and sound judgment within established procedural guidelines
- Preparing clear and concise reports
- Maintaining accurate records and files
- Maintaining confidentiality of information
- Making accurate mathematic calculations
- Establishing and maintaining effective working relationships
- Operating computer equipment and various software programs
- Typing or operating a keyboard with sufficient speed and accuracy to enter data into a computer database
Other Requirements :
- Specified positions may require a valid California driver's license
- Must be willing to work evenings and weekends at various college sites
Starting Salary Range: $3,030 to $3,340 per month; maximum initial salary step placement on the classified salary schedule is step 3. Full-time assignment, 12 months per year. Monday through Friday, 8:00 a.m. – 5:00 p.m. with evenings and weekends as required. Position scheduled to begin as soon as possible, pending continued categorical funding and Governing Board ratification. Salary is subject to proration based on beginning date of assignment.
Benefits: Our comprehensive benefits package includes medical, dental, life, short and long term, and vision (optional) insurance provided at a share of cost on a pretax basis, CalPERS Retirement and an Employee Assistance Program. Please see the Benefits link on the HR webpage for more information.
- Completed application
- Answer Supplemental Questions
Only completed applications with the above required documents will be reviewed by the committee. Application materials not required (including reference letters) for this position will not be reviewed. Remove personally identifiable information such as personal photos, social security number, birth date, age, and gender from your application materials. Expenses related to the recruitment process are the responsibility of the applicant. Cabrillo is unable to sponsor work visas. A position eligibility pool may be established in order to fill other full-time, part-time, or substitute assignments as needs arise.
A search committee will review and invite applicants for an interview. Meeting the posted requirements does not guarantee an interview. A written performance exercise and/or presentation may be a part of the interview, and finalists may be invited to return for a second interview. All notifications will be via email, and can also be accessed through your application profile.
Conditions of Employment
Selected candidates given a conditional offer of employment are required to submit tuberculosis screening clearance results, proof of eligibility to work in the United States, and present their Social Security card upon hire (for payroll purposes).
Cabrillo College is an equal opportunity employer and actively seeks a diverse pool of qualified applicants. The policy of the College is to encourage applications from all persons. No person shall be denied employment because of ethnicity or race, color, sex or gender, gender identity, gender expression, age, religion, marital status, disability, sexual orientation, national origin, medical conditions, status or protected veteran status.
Persons with disabilities who require reasonable accommodation to complete the employment process must notify Human Resources at (831) 479-6217.