School Relations Specialist

Location
California, United States
Salary
Salary Not specified
Posted
Feb 10, 2021
Employment Level
Administrative
Employment Type
Full Time


HR EMPLOYMENT/CAREERS
Closing Date: 3/3/21*

*For full-consideration, all application packets must be received by 11:59 pm on the closing date.

Starting Salary: $4,710.26 (per month) - $5,183.27 plus excellent benefits; Salary Grade: C1-46
Full Salary Range: $4,710.26 - $6,310.57 (per month)

The Foothill-De Anza Community College District is currently accepting applications for the classified position above.

JOB SUMMARY:
The School Relations Specialist will work to recruit new students for Foothill College, which include dual enrollment students and adult education students, as well as students interested in CTE and workforce programs. The School Relations Specialist will assist Foothill College's dual enrollment coordinators, providing CTE-focused dual enrollment pathways through College and Career Access Pathways (CCAP) partnerships. These duties align with state-level legislation, as well as local agreements, and are designed to increase the number of under-represented students in higher education. These specific duties are part of the more general outreach responsibilities, which include assisting with special program enrollments and coordination of all outreach services to high schools, CTE and workforce programs, and adult schools.

DEFINITION:
Under the supervision of an assigned administrator, the School Relations Specialist will provide expertise, design and delivery of services to high schools and community organizations to recruit new students for Foothill College or De Anza College. The School Relations Specialist will be responsible for all high school and concurrent enrollment, special program enrollments and coordination of all outreach services to high schools, regional occupational programs and adult schools for the purpose of providing informational workshops, parent nights and other similar programs of recruitment. It is the School Relations Specialist responsibility to coordinate all aspects of operational level duties in ensuring all enrollments for Foothill or De Anza classes offered at high schools and other community locations is implemented and accounted for as per Title V.

EXAMPLE OF DUTIES AND RESPONSIBILITIES:
Depending upon assignment, duties may include, but are not limited to, the following:
  1. Perform a variety of duties to assist students, instructors, administrators and the general public; providing technical information and assistance regarding applying to Foothill College or De Anza College, enrolling, special and concurrent enrollment, monitoring student status in Banner; communicating and expediting resolution to student problems, providing information and guidance to students for special circumstances and residency status.
  2. Compile and organize data for statistical reports and surveys, maintains current knowledge of legal requirements and State mandates, technological advancements and techniques used to provide services to students; and learns and applies technology as necessary to perform duties in an efficient, organized and timely manner. .
  3. Provide outreach and recruiting services to middle and high schools, regional occupational programs and adult ed. Counsel students and parents about Foothill College or De Anza College, participate in county College Nights, schedule campus tours and work closely with high school counselors and principals to ensure current and detailed information is communicated about Foothill or De Anza programs.
  4. Coordinate all enrollment services including applications, registration, permission slips, residency interpretation and other related details for all concurrent enrollment students, students taking Foothill or De Anza classes off-site and other specialized registration.
  5. Problem solve difficult and complex registration issues involving concurrent enrollment students and students taking classes off-site; investigate holds, payment errors, and other enrollment issues.
  6. Communicate through email, phone, in-person and in meetings with administrators, faculty and staff to resolve issues and concerns and exchange information regarding enrollment, registration, fee payment, residency status, etc. for classes offered off-site and for concurrent enrollment students; collaborate directly with, Counseling, Financial Aid, Assessment, Extended Opportunity Programs and Services (EOPS), Disability Resource Center (DRC), Disability Support Programs and Services (DSPS) and academic departments as needed to ensure currency and relevancy of all services and programs and that information provided to the community is accurate.
  7. Coordinate aspects of all college-wide outreach programs and activities such as Day on the Hill, New Student Orientation, Parents Night, Welcome Week and other similar events.
  8. Collaborate directly with Counseling, Financial Aid, Assessment, EOPS, DRC, and academic departments as needed to ensure students on both campuses and the FHDA Education Center, have access to all services and programs and that information provided to the community is accurate.
  9. Perform related duties as assigned.

EMPLOYMENT STANDARDS:

Knowledge of:
  1. Title V regulations, Ed Code, Financial Aid as it relates to enrollment services.
  2. Federal, State and District policies as they apply to student services.
  3. Board Policies as they apply to these areas.
  4. Data collection and basic research principles and practices.
  5. Understanding of enrollment services and how it assists students.
  6. Strong presentation skills.
  7. Knowledge of the mission of the California Community Colleges; Federal and California legislation, laws, regulations; processes and shared governance.
  8. Principles and practices used to establish and maintain files and information retrieval systems.
  9. Interpersonal skills using tact, patience and courtesy.
  10. Office procedures, methods and equipment including computers and applicable software applications such as MS Word, Excel and Outlook and other information systems and databases.
  11. English usage, grammar, spelling, punctuation and vocabulary.

Ability to:
  1. Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
  2. Maintain collegial relationships with those contacted in the course of work, communicate effectively both orally and in writing with the public and the college community and participate in meetings.
  3. Understand, interpret and apply administrative and office policies and procedures as well as pertinent laws, regulations and ordinances.
  4. Communicate effectively both orally, in writing and in the use of social media.
  5. Establish and maintain cooperative and effective working relationships with others.
  6. Maintain records and prepare reports.
  7. Train and provide work direction to student employees.
  8. Perform a variety of general operational duties as required; answer phones, schedule appointments, provide assistance to students, answer questions from the general public and prepare letters and reports.
  9. Work independently.

WORKING CONDITIONS:

Environment:
  1. Office environment.
  2. Constant interruptions.
  3. Driving a vehicle to conduct work.

Physical Abilities:
  1. Hearing and speaking to exchange information in person and/or on the telephone as well as making presentations..
  2. Dexterity of hands and fingers to operate a computer keyboard.
  3. Vision to view computer monitor and read various materials.
  4. Standing for extended periods of time.
  5. Bending at the waist, kneeling or crouching.
  6. Lifting, carrying, pushing or pulling objects up to 20 lbs.

MINIMUM QUALIFICATIONS:
  1. Understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
  2. Any combination equivalent to an Associate Degree AND two (2) years of increasingly responsible administrative and programmatic experience.

Preferred Qualifications:
  1. Bachelor's degree.
  2. Two (2) years demonstrating responsibility of decision-making.
  3. Experience working with diverse student populations, especially those that represent the core mission groups of the college: Basic Skills, Transfer, and Workforce Development.
  4. Bilingual.

APPLICATION PACKET:
  1. A District on-line application on http://hr.fhda.edu/careers/. *In the application, you will provide information, which demonstrates your understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. Additionally, you will be asked to explain how your life experiences, studies or work have influenced your commitment to diversity, equity and inclusion.
  2. A cover letter addressing your qualifications for the position.
  3. A current resume of all work experience, formal education and training.

If any required application materials are omitted, the committee will not review your application. Items not required (including reference letters) will not be accepted. For full-consideration, all application packets must be received by 11:59 pm on the closing date.

Please allow yourself ample time to complete your application and resolve any technical difficulties that may arise with your submission. We do not guarantee a response to application questions within 48 hours of the closing date.

CONDITIONS OF EMPLOYMENT:
Position: Full-Time, Categorical Funded, 12-months per year
Starting date: As soon as possible upon completion of the search process.

Excellent benefits package which includes medical coverage for employee and eligible dependents, dental, vision care, employee assistance program, long term disability, retirement benefits and basic life insurance. For information on our benefits package that includes medical for employees and dependents, visit our web site: http://hr.fhda.edu/benefits/index.html. In addition, the District is a participating member of the California Public Employees' Retirement System (CalPERS) and the successful applicant would be a member of the Association of Classified Employees (ACE) Union. The current union agreement can be found online at: http://hr.fhda.edu/_downloads/2018-2021%20ACE%20Agreement.pdf.

Persons with disabilities who require reasonable accommodation to complete the employment process must notify Employment Services no later than the closing date of the announcement. The successful applicant will be required to provide proof of authorization to work in the U.S. All interviewing costs incurred by applicant are the responsibility of the applicant.

For more information about our application process contact:
Employment Services
Foothill-De Anza Community College District
12345 El Monte Road
Los Altos Hills, California 94022
Email: employment@fhda.edu
http://hr.fhda.edu/


To apply, visit https://fhda.csod.com/ux/ats/careersite/4/home/requisition/226?c=fhda

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