Associate Director Financial Aid
At LSSC your success is our mission. We value People. Our employees are empowered to take actions that positively impact our students and each other. We value Diversity. By embracing and celebrating our differences, we offer an inclusive and supportive work culture. We value Forward Thinking. By encouraging innovation and a collaboration, we foster a creative learning environment for students and staff. If you are looking for a place with ample opportunity to grow in your career, consider LSSC.
We are seeking a highly motivated, organized and detailed-oriented Associate Director to join our growing institution. In this position, the successful candidate will focus on providing the highest standard of integrated student customer service while maintaining compliance with applicable federal and state laws and regulations, as well as College policies and procedures. The Associate Director, reporting to the Director, assists with the administration of all Financial Aid related reports and appeals, involving considerable discretion, integrity, and confidentiality. Responsible for demonstrating LSSC’s values of learning, people, student success, forward thinking, commitment to excellence, accessibility, diversity, partnerships, and sound management practices.
PRINCIPAL DUTIES & RESPONSIBILITIES:
- Manage the day-to-day activities' of the South Lake campus Financial Aid Office, including supervision of Financial Aid staff. Represent the Financial Aid Office at the South Lake campus.
- Process monthly reconciliation of Pell and Direct Loan, including monitoring and correcting Pell and Direct Loan Rejects.
- Assist Director with all staff questions, concerns and issues. Creates and facilitates training for all staff member
- Manage all application and correction records: import and export loan processes.
- Organize, plan and coordinate the activities associated with the system set-ups and maintenance for financial Aid automated activities. Serve as intermediary between Financial Aid and IT in the resolution of problems associated with planning utilization of the Banner Ellucian system including patches and upgrades. Responsible for testing all Financial Aid upgrades and patches.
- Assist Director with maintenance of Financial Aid Policies and Procedures and LSSC website, ensuring currency and relevancy. Serve as a member of the Financial Aid Appeals Committee and Professional Judgement Review Committee.
- Assists in creation and maintenance of online student forms.
- Assists Director with fiscal management, audits, program reviews and responses related to financial aid preparation. In addition, provides additional assistance in interpreting, implementing, and ensuring compliance with federal and state laws and regulations related to all financial aid programs.
- Travel to Leesburg Main campus on a regular basis. Supervise the daily functions of the Financial Aid Office during the absence of the Director of Financial Aid.
- Conduct Financial Aid workshops both on campus and at off-campus locations.
- Perform other duties as assigned.
EDUCATION: Required: Minimum Bachelor degree from an accredited institution.
Preferred: Master’s degree
EXPERIENCE: Required: Minimum of 5 years progressive financial aid experience including
Professional Judgements/Petition for Independence, Satisfactory Academic Progress
Appeals for financial aid students, and Return to Title IV. Supervisory experience.
Banner experience a plus.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
- Demonstrate working knowledge of Banner or comparable software programs.
- Demonstrated leadership ability to supervise, motivate and develop staff. Demonstrated understanding of confidentiality/FERPA regulations
- Must be student oriented/focused.
- Proven knowledge in awarding and disbursing financial aid.
- Financial aid experience in the day-to-day operations of federal, state and local programs.
- Ability to multitask, and prioritize functions and responsibilities.
- Demonstrated strong mathematical aptitude and strong technical skills.
- Knowledge of general office practices, procedures, and good organizational skills.
- Proficient in COD, NSLDS, FAA ACCESS
- Experience using Word, Excel, Visio, and PowerPoint programs.
- Ability to communicate effectively, both orally and in writing with diverse populations; ability to exercise important human relations skills in establishing and maintaining effective working relations.
- Must be willing to work flexible hours and extended hours both on and off campuses..