2550 Bending Branch Way, Collin College Technical Campus
Allen, Texas, 75013
We are searching for an experiencedReference Associate.
Provide basic to intermediate reference services to Collin College students, faculty, staff and the general public. Develop, evaluate and maintain a small library collection and serve as library liaison in the assigned discipline with oversight provided by a Reference Librarian. Must be flexible to work schedules that may include evenings, weekends, and opening/closing hours.
Essential Duties and Responsibilities:
- Provide quick, correct, and professional answers for basic to intermediate inquiries using online resources and the reference and general collections.
- Perform all circulation functions which includes creating patron accounts, issuing cards, checking materials in and out, maintaining patron database, collecting fines, shelving and courier processes.
- Assist with the basic use and navigation of computing resources (i.e. OPAC and Internet).
- Assist in record keeping and database management for the system’s collection as needed.
- Respond to public and staff reference inquires; provide reference and readers’ advisory services to customers in person, by telephone and electronically (email and chat). Provide both virtual and in-person reference services to library patrons.
- Conduct reference interviews and research; utilize various types of print and electronic resources to assist customers in selecting and locating library materials.
- Instruct and assist customers and staff in the use of the Library’s equipment, computers, databases, catalogs, software applications, and the internet.
- Identify collection requirements and provide recommendations regarding the purchase of reference and/or circulation materials. Assist with regular weeding of the Reference collection.
- Perform other duties as assigned.
- Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values.
A minimum of eighteen (18) credit hours completed toward a master’s degree in library science or library and information science from a regionally accredited American Library Association (ALA) institution required.
Two (2) years of library related work experience required.
Knowledge, Skills and Abilities:
- Knowledge of search strategies
- Knowledge of college resources
- Knowledge of the reference interview process
- Knowledge of college and library policies
- Knowledge of library databases
- Knowledge of library equipment
- Customer service skills
- Instructional skills
- Computer and applicable software skills
- Analytical skills
- Organizational skills
- Research and problem solving skills
- Ability to communicate effectively, both orally and in writing
- Ability to analyze information sources
- Ability to process reports
- Ability to maintain budget for ordering
- Ability to help customers with their basic computer needs, including e-mail, answering Microsoft product questions, and navigating the Internet
Physical Demands and Working Conditions:
Light Work - Exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required.
***This is a Security Sensitive position. Therefore candidates will be subject to a criminal background check.***
The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.
Employment Type: Full-time Staff
Compensation Type: Annual
Compensation Range: $36,368.00 - 41,823.00
For any employment questions, please contact HR at (972) 985-3783 or email@example.com .
Collin College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
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