Information Technology Support Specialist I (TEMPORARY)

Employer
Ventura County Community College District
Location
California, United States
Salary
Salary Not specified
Posted
Feb 04, 2021
Employment Level
Administrative
Employment Type
Full Time


Information Technology Support Specialist I (TEMPORARY)

Ventura County Community College District


Salary: $27.34 Hourly

Job Type: Full Time

Job Number: Provisional-008

Location: Moorpark College (Moorpark CA), CA

Department: MC - Business Services

Closing:

Description
This recruitment is being conducted to fill a temporary assignment at Moorpark College only and not being conducted to establish an eligibility list from which regular appointments will be made, as such this recruitment may close at any time.

WHAT YOU'LL DO
Under the general supervision of an assigned supervisor, installs, configures, diagnoses, maintains, and repairs computer hardware and software systems, multimedia and audio-visual equipment, and communications equipment; provides basic technical support and assistance to students and District staff.

WHERE YOU'LL WORK
Moorpark College is one of the most beautiful community colleges in California. Moorpark College opened in 1967, serves approximately 15,000 students, and with a "students first" philosophy, empowers its diverse community of learners to complete their goals for academic transfer, basic skills, and career education.

More information can be found on the Moorpark College website.

WHO WE ARE
Equity, diversity, and inclusion are essential to our culture and the work that we do within the Ventura County Community College District (VCCCD). The VCCCD is a public community college district serving residents throughout Ventura County. The VCCCD's three colleges - Moorpark College, Oxnard College, and Ventura College - offer programs for transfer to four-year colleges and universities; career technical training; basic skills instruction; as well as community service, economic development, and continuing education for cultural growth, life enrichment, and skills improvement. The Ventura County Community College District recognizes that a diverse community of faculty, staff, and administrators promote academic excellence. This creates an inclusive educational and work environment for its students, employees, and the community it serves. With the understanding that a diverse community fosters multi-cultural awareness, promotes mutual understanding and respect, and provides role models for all students, the VCCCD is committed to recruiting and employing a diverse and committed group of faculty, staff, and administrators who are dedicated to the success of all college students.

We encourage candidates who are equity-minded to submit an application for employment. We are designated Hispanic-Serving Institutions committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion.

The Ventura County Community College District ensures that all employees and applicants for positions will have equal opportunity for employment regardless of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, political beliefs, age, gender, religion, transgender, sexual orientation, marital status, veteran status, and/or physical or mental disability.

This is considered a temporary provisional assignment. As such, employees hired in this capacity are considered at will and do not accrue property interest in the assignment and are not eligible for benefits.

Representative Duties
Configure, install, troubleshoot, and maintain computer software, hardware, and related equipment in a variety of settings to ensure efficient operation and prevent service interruptions; conduct basic network troubleshooting. E

Repair and maintain District communications equipment; provide routine technical assistance related to the maintenance of wireless communication devices, telephones, private branch exchanges (PBX), and voice messaging systems. E

Install, repair, maintain, and troubleshoot a variety of multimedia and audiovisual equipment including video servers, media players and recorders, audio/video switches, cameras, and related smart classroom devices. E

Configure browser and related software to allow users to access the internet. E

Provide individual and group training to District staff in the use of proper operation and care of hardware, software, audio-visual, and communication equipment; assist in the creation, composition, and editing of training and procedural guides for end users and lower-level staff. E

Coordinate with vendors on warranty repairs to network servers, workstations, laptops, and other equipment. E

Install and upgrade applications, including loading upgrade software, performing system backups, and conducting applications operations testing. E

Participate in the evaluation and testing of new hardware, software, and related equipment to be purchased by the District. E

Consult with faculty, staff, and students to develop technological solutions for office, lab, and instructional needs. E

Detect and repair or remove viruses, adware, spyware, and other malicious software using antivirus and other removal software and alternative techniques; collaborate with Systems Administrators and Network Engineers to contain and eradicate widespread outbreaks of viruses. E

Maintain an inventory of computer hardware, software, and licenses owned or leased by the District or assigned college campus; maintain equipment and supply inventories, and installation and service records. E

Provide guidance and work direction to lower-level Information Technology staff. E

May analyze, modify, test, and debug existing computer programs; analyze programming and systems problems and make basic modifications to systems and individual programs as required.

Perform related duties as assigned.

E = essential duties

Minimum Qualifications
Any combination equivalent to:

Education: Twenty-four units of coursework in computer science, information technology, computer applications or a related field or possession of comparable certifications applicable to the position, such as A+ certification™, Microsoft Certified Professional (MCP) certification, or the equivalent.

Experience: Two years of experience in the installation, maintenance of computer hardware and software systems, servers and operating systems, or communications equipment.

Applicants must meet the minimum qualifications as stated, including the possession of any licenses, certifications, or other requirements, by the filing deadline in order to move forward in the recruitment process.

Supplemental Information
Applications will be screened for evidence of the minimum qualifications and submitted to the hiring department as they are received, as such this recruitment may close at any time. Please include ALL employment you wish to be considered in the Employment Experience section of the application and complete all fields. Experience that is included in the resume but not in the Employment Experience section of the application will not be considered.

ACCOMMODATIONS:
Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Ventura County Community College District Human Resources Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process.

DEGREE INFORMATION:
If a degree/coursework is used to meet minimum qualifications, an official copy of your transcripts will be required upon hire. If you have a foreign degree and the institution from which your degree was granted is not recognized as accredited by the Council for Higher Education Accreditation (CHEA) or the U.S. Department of Education, foreign transcript evaluation is required if the foreign degree/coursework is used to meet minimum qualifications. The foreign transcript evaluation must be included with your application materials. Visit the Council for Higher Education Accreditation (CHEA) or the U.S. Department of Education to search for institutions that are recognized as accredited. If you need your transcripts evaluated, please review the list of agencies approved for foreign transcript evaluation (Download PDF reader). If applicable, an official copy of your foreign transcript evaluation will also be required upon hire.



To apply, please visit https://www.governmentjobs.com/careers/vcccd/jobs/2975706/information-technology-support-specialist-i-temporary






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