Assistant Director of New Student Programs

Iowa, United States
Salary Commensurate with experience
Feb 04, 2021
Employment Level
Employment Type
Full Time

New Student Programs, within the Office of Admissions at Iowa State University, is seeking applications for the Assistant Director of New Student Program position. Join a dynamic and collaborative team responsible for the innovation, planning and implementation of new student orientation and Destination Iowa State, serving 8,500 new students and 16,000 guests, as well as engaging with 500 student leaders each year. This position also supports enrollment management initiatives as a member of the Admissions team.   Be a part of creating an exciting adventure that is key to new student success and retention at Iowa State.


This position coordinates the development, implementation, and assessment of university orientation and Destination Iowa State programs, both designed to prepare all new undergraduate students for their academic, social, and personal transition to Iowa State University. These programs are critical to student success and retention, as well as a key factor for promoting inclusion in our campus community. As a member of the leadership team of New Student Programs, a main responsibility is the supervision of professional and support staff as well as undergraduate students and graduate assistants, which includes hiring, training, mentoring and evaluation. The successful candidate must have an in-depth knowledge of best practices and current trends in presentation technology. Creating captivating presentations that deliver accurate and engaging student success content for student leaders, new students and their family members is critical. Associated responsibilities include committee service and leadership; budget management; development of publications and communication strategies, PowerPoint and video presentations, and website content; and direct interaction with students and families in the form of presentations, facilitation of panels, event coordination and counseling of prospective undergraduate students and families.


The successful candidate will possess a student-centered work philosophy; strong supervisory skills; excellent organizational skills; outstanding written and oral communication skills including public speaking.  In addition, we are looking for a team member who understands of the value of higher education, as well as the purpose of new student programs and student success and transition issues. The candidate must be able to demonstrate problem-solving and project management skills.  A requirement of this position is to be available to work outside of a typical 8am-5pm work day for orientation, Destination Iowa State and student leadership programs that may be held on nights and weekends, particularly May – August.  

Required Minimum Quals:

Bachelor’s degree and 5 years of related experience



Preferred Qualifications:

Master’s Degree in a related field
Experience developing and implementing student training and/or student development workshops
Experience supervising students and professional staff
Significant experience working with student success or transition programs
Experience with technology used in an educational setting
Public-speaking experience
Project management experience
Assessment experience – development, implementation and analysis


Example of Duties
• Manages a program to ensure that implementation and prescribed activities are carried out in accordance with the objectives of the university.
• Plans, monitors, and manages an internal or external project from initiation through completion.
• Leads or coordinates project planning, resourcing, and staffing for assigned program.
• Monitors and manages budget and ensures that the program meets the overall objectives of the university.
• Develops public relations initiatives, workshops, seminars, surveys, or other activities to promote the program and carry out its objectives.
• Acts as a representative of the program.
• Participates in project management.
• May secure external funding as needed.

Level Guidelines
• Senior-level position possessing high-level professional and/or technical skills working independently under minimal supervision to support ISU’s mission and department or work unit goals
• Applies senior-level professional knowledge and expertise to work requiring greater latitude
• Solves moderately complex problems and regularly exercises judgment to determine appropriate action
• Regularly exercises judgment to resolve problems and determine appropriate action on a broad set of issue and problems. May provide recommendations regarding problems/issues outside the bounds of defined procedures and practices
• Responds to complicated inquiries, provides training, and provides direction to lower-level staff
• May provide supervision for one to two other staff (i.e., leads a small work team)
• May lead projects for which well-defined practices and procedures may not exist
• Provides guidance to students

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