Financial Aid Advisor-Direct Loan Administrator (SSP III)/Office of Financial Aid and Scholarships

California State University, San Bernardino
California, United States
Salary Not specified
Feb 03, 2021
Employment Level
Employment Type
Full Time

Financial Aid Advisor-Direct Loan Administrator (SSP III)/Office of Financial Aid and Scholarships
California State University, San Bernardino


Employment Status: Full-time, Probationary, "Exempt" position.

Work Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. Some evenings and weekend hours may be required.

First Review Deadline: This position will remain open until filled. The initial review of applications will begin on December 17, 2020.

California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.
At CSUSB, you can:
  • Build your future
  • Work with the best
  • Be your authentic self
  • Focus on you
  • Make a lasting impact
  • Work for a purpose that is greater than your own
  • Bring everything you are, become everything you want

  • Department Summary
    The Office of Financial Aid and Scholarships at CSUSB provides students and their families with information about financial aid resources and facilitates funding in an accurate and timely manner to assist students in pursuing their educational goals.

    To apply through our new CSU Recruit System, please

    Typical Activities
    Job Summary
    Under general supervision of Associate Director of Office of Financial Aid & Scholarships, the Financial Aid Advisor / Direct Loan Administrator is responsible for administration and coordination of a Federal, State, or Institutional aid program to ensure compliance in all areas of the program administration. This position is responsible for highly complex financial aid applicant cases and use of appropriate counseling techniques to service the financial aid applicants, recipients, parents, and campus community in which independent and critical thinking skills may be used. This position will initiate and modify program policies and procedures as needed and/or required by federal and/or state regulations. Ensure processing of assigned programs are reconciled between appropriate offices and agencies within established guidelines. Consult with management and other professional level staff regarding interpretation of regulations and procedures. Present and/or train staff, student assistants and other appropriate campus constituents on program rules and information including updates with policies and procedures.

    Minimum Qualifications
    Education and Experience
  • Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling work in counseling techniques, interviewing and conflict resolution where such are job-related. Years of experience may be supplemented to meet this requirement.
  • Experience: Equivalent of three years of progressively responsible professional student services work experience. (A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.)education and experience requirements and preferences.
  • Preferred Qualifications
    • Minimum of three years financial aid experience particularly with the administration of the Direct Loan program, knowledge of the rules and regulations that govern the Direct Loan program, experience working in a fast-paced office environment, ability to interpret and apply federal, state, institutional regulations and policies to complex cases, strong analytical skills, ability to work independently with minimal direction in drafting and developing policy and procedures where limited guidance and precedent exists.
    Knowledge, Skills and Abilities
    • Thorough knowledge of the rules and regulations that govern the processing and awarding of financial aid.
    • General knowledge of individual and group counseling techniques.

    Supplemental Information

    A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

    The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

    This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

    This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

    To view full description and to apply, visit:


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