Assistant Vice President of Enrollment Management

Description/Job Summary
Reporting to the Vice President for Student Affairs, this position provides co-leadership in enrollment management and all related functional areas of the College including Admissions, Advising, Financial Aid, and Registrar. The Assistant Vice President will ensure that Baltimore City Community College meets its enrollment goals and serves as a key Student Affairs leader charged with delivering service excellence and actively contributing to institution-wide enrollment, retention, persistence and completion efforts. Responsibilities/Duties

Job duties:

  1. Provides strategic vision, planning, and leadership for the integrated delivery of the College's enrollment programs and policies including development, implementation, delivery and evaluation of enrollment management goals, objectives and activities. Collaborate across the organization to enhance enrollment services and to provide college-wide coordination and supports;
  2. Assesses effectiveness of enrollment initiatives and activities. Make appropriate adjustments to remain continuously proactive and responsive to external forces and the College’s needs. Oversees research, analysis, and development of regular reports on College enrollment and student characteristics;
  3. Leads efforts to determine the causes of attrition and the factors that promote and increase student persistence and completion; Plans, develops, implements and assesses programs that support educational experiences which enrich the academic environment and promote student progress toward degree attainment.
  4. Develops programs and initiatives to appropriately engage faculty, staff, students, alumni, trustees and parents in the enrollment effort;
  5. Optimizes the use of financial aid to recruit diverse cohorts;
  6. Collaborates with marketing staff to create, implement, and evaluate marketing communications in support of enrollment initiatives;
  7. Collaborates with institutional advancement staff to continually scan and respond to the internal and external environment to advance the college’s standing, effectiveness and reputation as it relates to enrollment management;
  8. Builds and maintains mutually beneficial partnerships with community high schools and 4-year institutions;
  9. Provides administrative co-oversight for Admissions, Advising, Financial Aid, Records and Registration including departmental finances, personnel, evaluation and assessment, action plans and daily operations. Oversees the annual budgets for all enrollment services departments;
  10. Serves as a key leader in ensuring that all Enrollment Management functional areas have processes, policies, technology, and resources necessary to achieve enrollment goals;
  11. Interprets and implements state/federal regulations and College policies and procedures related to admissions, registration, advising and financial aid and ensure compliance with related program, state, and federal rules, laws, and regulations;
  12. Ensures the provision of high quality, customer-oriented service and support in enrollment services and processes;
  13. Maintains memberships and participate in appropriate professional organizations;
  14. Serves on division and college-wide committees as requested;
  15. Represent and act on behalf of the Vice President of Student Affairs as assigned;
  16. Other related duties as assigned.
Required Qualifications


  1. Master’s Degree in College Student Personnel Administration, Educational Administration or related discipline required.
  2. Minimum of seven (7) years full-time, progressively responsible, professional experience in an enrollment management functional area.
  3. Minimum of five (5) years of supervisory experience.
  4. Demonstrated experience with working with diverse student populations is required.
  5. Demonstrated ability to develop and use data-analytics and predictive modeling to increase enrollment.
  6. This position has personnel management responsibilities that include assisting with the training, development and supervision of professional staff and student staff workers.
  7. Successful candidates will have significant experience working with engaging college students in a remote setting and building student life in an online environment.
  8. Outstanding interpersonal and management skills.
  9. Demonstrated ability to cultivate positive relationships with students and student organizations.
  10. Demonstrated ability to coordinate programs with other college departments and to assess program effectiveness.
  11. Excellent verbal and written communication skills, strong computer skills.
  12. Ability to handle extremely sensitive and confidential matters discreetly.
  13. Ability to work independently with little supervision.
  14. Knowledge of budget preparation and management.
  15. Experience with current and emerging technology (hardware and software solutions) related to recruitment, admissions, and financial aid, including expertise with enrollment management systems and web-based recruitment efforts.
  16. Experience leading enrollment management teams with enterprise technology implementations
Preferred Qualifications

Preferred Qualifications:

  1. Experience with modern Student Information Systems such as Banner, Colleague or Jenzabar

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