Career Center Director

Position Details

Posting Number AS182P Position Title Career Center Director Contract Length 12 months Class Summary

The Career Center Director is responsible for development and implementation of comprehensive career services and programming related to career development and success of COM students and alumni. This individual will work with various internal and external stakeholders to expand and integrate collaborations with alumni and employers to provide more experiential learning opportunities. The Director will develop and maintain external relationships with employers and professional associations that will foster career opportunities for current students and alumni. The Director will be responsible for individual career-related advising, resume and career document approval, employer relations, career services operations and technology enhancements. This individual will have hiring and staff supervisory responsibilities and will take an active role in College projects and programs.

Candidates Eligible to Apply Internal/External Position Type Exempt Staff Employment Status Full Time Position Funding Type Regular
Minimum Education/Training/Experience

• Bachelor’s degree required. Master’s degree preferred in higher education administration, college student development, counseling, business, or a related field.
• Five-years of experience in career services or relevant experience with demonstrated success in career development, counseling, higher education, human resources, or a related field.
• Experience supervising and mentoring staff.
• Experience with leading and managing department, division, or organization-wide projects or programs.

Preferred Education/Training/Experience

Master’s degree preferred in higher education administration, college student development, counseling, business, or a related field.

Minimum Knowledge & Skills

• A strong commitment to the mission of the community college;
• Experience in organizing, developing, and implementing operational systems and guidelines;
• Experience with and in managing a high-volume workflow office;
• Excellent supervisory, administrative, communication, interpersonal and leadership skills;
• Knowledge of principles and processes for delivering exceptional customer service, including student needs assessment and the evaluation of customer satisfaction;
• Strong organizational skills in handling and directing multiple and complex assignments and projects;
• Proficiency with use of email, word processing, spreadsheet, database, and presentation software, online career technology tools, and Internet use; and
• Supervisory and conflict resolution experience.

Preferred Knowledge & Skills

Prefer experience directing a career center in a community college.

Prefer knowledge/skills of creating a new career center.

Licensing/Certification Requirements

none

Job Duties

Management
1. Assume leadership role in all stakeholder development efforts (students/recent alumni, employers, faculty, staff, etc.), programs, and initiatives.
2. Work collaboratively with student and enrollment services, academic/workforce departments, alumni services, and professional community to promote the career development of COM students and alumni.
3. Liaise with College administration, inter-department faculty, and staff to communicate information and execute goals and objectives.
4. Supervise and ensure Career Center staff are knowledgeable in employer relations and career development best practices, including practices on serving the College’s growing online population.
5. Participate in the College assessment process to measure and report on operational goals and student learning outcomes, making recommendations for continuous improvement.
6. Develop industry-specific information on a range of career development topics for the creation of guides and materials.
7. Coordinate, market, and facilitate in-person and virtual workshops, class presentations, and networking events, career fairs, and site visits in both in-person and virtual environments.
8. Represent Career Center during college-wide events, such as New Student Orientations, Student Life activities, open houses, etc.
B. Career Coaching
1. Develop career coaching services.
2. Connect students with employers’ external job, internship, and experiential learning opportunities that are consistent with students’ career goals and interests and prepare them for the application and onboarding process.
3. Actively develop and utilize knowledge of industry employers, opportunities, virtual tools, career inventory resources, and trends.
4. Help students develop and refine skills in resume, cover letter, and application essay writing; online and in-person networking; interviewing; professional etiquette; and job search skills through the coordination and delivery of individual coaching sessions, workshops, events, and other programs.
5. Follow up with students/recent alumni to understand session outcomes and identify areas for ongoing support.
6. Serve as a liaison and closely partner with other College staff, faculty, and student organizations to ensure the delivery of timely, targeted support to assist students with career exploration, planning, and successfully transitioning to next professional steps.
7. Work with campus employment and other experiential learning staff to connect students with campus-based job and internship opportunities and ensure internship and experiential learning processes are followed.
8. Ensure services provided are consistent with The Center’s goals and institutional efforts, including those on retention, completion, and educational quality.
9. Track and report on student/alumni coaching sessions, workshops, events, and other programs for data collection and student learning and operational goal assessments.
C. Employer Development
1. Proactively participate in the identification, recruitment, and relationship management of employers through meetings, site visits, online networking, event attendance, LinkedIn, etc.
2. Coordinate and market events, programs, etc. featuring employers and their opportunities for students/recent alumni.
3. Promote use of career and job search tools for job and internship searching, event registrations, etc.
4. Collaborate with the Office of Advancement, COM Foundation, Office of Institutional Equity, and student Transitions/Transfer (Note: Dr. N, we have not yet branded this title for assisting with student transfer) as needed to identify alumni as possible employers.
5. Create marketing materials and strategies to promote opportunities to students/recent alumni.
6. Initiate communication with faculty, experiential learning staff, and other stakeholders about employer opportunities.
7. Document, track, and report employer development efforts; maintain current contact information and other employer databases.
D. Goal Setting/Additional Duties
1. Lead in the development of the Center’s strategic and operational plans aligned with College goals and priorities. Work closely with the supervisor to develop and implement student learning and operational goals that support The Center’s success.
2. Participate in campus committees to represent The Center and advance its mission and goals.
3. Responsible for working with staff to achieve successful results on all established individual and Center goals and key performance indicators.
4. Complete other duties as assigned.

Physical Requirements

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.
• Some evening hours may be required.

Minimum Salary Range $57,171 Mid Point Salary Range . Maximum Salary Range $77,181 Posting Open Date 02/01/2021 Posting Close Date Posting Will Be Open Until Filled Yes Special Instructions to Applicant

Please NOTE : All applications must contain complete job histories, which include job title, dates of employment (month/year), name of employer, supervisors name and phone numbers and a description of duties performed. If this information is not submitted, your application may be considered incomplete. Applications with “See attached” or “See resume” will not be accepted in lieu of a complete application. Omission of data can be the basis for disqualification; you may state “unknown” for any incomplete fields. A scanned copy of unofficial transcript(s) must be attached to the online application.

EEO Statement

College of the Mainland is an affirmative action/equal opportunity institution and does not discriminate on the basis of race, color, sex, age, national origin, religion, disability or veteran status.

College of the Mainland does not discriminate on the basis of disability in the recruitment and admission of students, the recruitment and employment of faculty and staff, and the operation of its programs and activities, as specified by federal laws and regulations within Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and 1992.

Quick Link to Share for Direct Access to Posting https://jobs.com.edu/postings/2384 Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * What is the highest level of education attained?
   • GED
   • High School Diploma
   • Associates Degree
   • Bachelors Degree
   • Masters Degree
   • PHD
2. * How many years of career services or relevant experience with demonstrated success in career development, counseling, higher education, human resources, or a related field do you have?
   • 0-3
   • 3-5
   • 5+
3. * Are you able to work on occasional weekends for recruiting or other related events?
   • Yes
   • No

Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter
3. Transcripts (1 of 3)

Optional Documents

1. Letter of Recommendation
2. Curriculum Vitae