California State University, San Bernardino
California, United States
Salary Not specified
Feb 02, 2021
Employment Level
Employment Type
Full Time

Physical & Visual Disabilities Counselor (SSP III) / Services to Student with Disabilities
California State University, San Bernardino


Employment Status: Full-time, "exempt", probationary position.

Work Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. Some evenings and weekend hours may be required.
First Review Deadline: This position will remain open until filled. The initial review of applications will begin on February 15, 2021.

California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:

  • Build your future
  • Work with the best
  • Be your authentic self
  • Focus on you
  • Make a lasting impact
  • Work for a purpose that is greater than your own
  • Bring everything you are, become everything you want

Department Summary
The Office of Services to Students with Disabilities (SSD) is committed to providing eligible students accommodations that ensure equal access to learning and equal opportunity for academic success. SSD also works with its student advisory board as well as CSUSB faculty and staff to raise campus-wide awareness of issues related to disability, accessibility, and equity.

Since 1978, CSUSB has experienced dynamic growth in its population of students with disabilities. At California State University, San Bernardino (CSUSB) there are over 1,000 students with verified disabilities served by the SSD office. SSD provides the necessary support services instrumental for the achievement of chosen academic goals. Services are critical to a student's success; therefore, needs are assessed on an individual basis. This highly personalized approach has enabled SSD to successfully help thousands of students achieve their chosen academic goals.

To apply through our new CSU Recruit System, please CLICK HERE.

Typical Activities
Job Summary
Under general supervision from the Director and Lead Counselor, the incumbent will assist students requesting accommodations through an interactive process and study of medical/educational documents in conjunction with CSU and other applicable policies to provide academic accommodations. Typical activities include, but are not limited to:

  • Creates student accommodations plans, conducts routine follow up and assessment of needs, and maintains records of encounters.
  • Under minimal supervision, the incumbent authorizes accommodations on a case-by-case basis that are commensurate with the student's verified disability through the ADA, Section 504 of the Rehabilitation Act of 1973, CSU Executive Orders, and campus procedures.
  • Contributes to innovation in counseling services by working with department staff and other campus professionals to design student success programs and services.
  • Provides counselor coverage as necessary to maintain SSD operational needs.
  • The incumbent will routinely identify by GPA, length of time to degree, and ICD-10 codes, students that are at high risk for academic failure to develop innovative accommodation plans and identify resources that will better meet their needs.
  • Consults with the Chancellor's Office and various government agencies relating to disability legislation such as the Office Civil Rights (OCR) and the Department of Justice (DOJ) ADA Hotline regarding accessibility and accommodation challenges on assigned caseload.
  • Collaborates with SSD staff and on- and off-campus departments to meet student resource needs.
  • The incumbent will coordinate students' requests for Personal Care Attendants (PCA) with off-campus agencies and provides referrals for students as solicited and works with the SSD Accommodations Support Coordinator to ensure that class aides are in place expeditiously.
  • Works with appropriate SSD staff to ensure the following services are in place: mobility services, assistive technology, and accessible furniture, labs, and classrooms.
  • Serves as an advocate for the students with CSUSB and with outside service agencies.
  • Incumbent orients students to campus evacuation procedures and provides class schedules to risk management and UPD for all students that cannot self-evacuate in a campus emergency. Orients visually impaired students to campus.
  • Promotes disability awareness among faculty and staff through in-service training and provides guidance on physical and visual disability-related legislation to CSUSB staff and faculty.
  • Assists in the development and implementation of special programs focusing on student access and retention.
  • Assists with the supervision of graduate-level interns.
  • Introduces appropriate students on caseload to the WorkAbility IV program (WA-IV) and refers them to the Program Administrative Coordinator (PAC).
  • The incumbent conducts accommodation reviews, evaluation, outreach, implementation, in support/compliance with Section 504 of the Rehabilitation Act and the Americans with Disabilities Act As Amended (2008), the CSU Coded Memo, and university and SSD protocols, policies, and guidelines. Maintains current knowledge of best practices, legal mandates, and ongoing research for all areas of disability.
  • Completes other duties as assigned.

Minimum Qualifications

  • Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper-division or graduate course work in counseling work in counseling techniques, interviewing, and conflict resolution where such are job-related.

  • The equivalent of three years of progressively responsible professional student services work experience. (A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with major responsibility for a professional career or personal counseling.)

Preferred Qualification:
  • Possess a Master's degree in special education, counseling, guidance, psychology, social work, or a related field and 3-5 years of experience in assessing students with disabilities preferably physical/visual impairments.
  • Prior experience reviewing, evaluating, and determining academic accommodations for college students with disabilities is preferred.
  • Knowledge of ADA and disability legislation as it relates to higher education.
  • An understanding of how to analyze documentation used to assess students with disabilities.
  • Knowledge of college student growth and development.
  • Valid driver's license and a safe driving record such as required by the university for driver's authorization or access to reliable transportation as services may be provided at both the San Bernardino and Palm Desert Campuses.

Knowledge, Skills, and Abilities:
  • Must have internet access and the computer equipment/accessories necessary to provide services in a virtual environment.
  • Thorough knowledge of the principles of individual and group behavior.
  • General knowledge of the principles, practices, and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which assigned.
  • General knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned.
  • Working knowledge of student services programs outside the program to which immediately assigned.
  • Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters.
  • Ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.
  • Possession of knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience.
  • One year in the program area to which assigned may be preferred but is not required.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

To view full description and to apply, visit:


Similar jobs

Similar jobs