Vice President for Student Success

Illinois, United States
Salary Not specified
Feb 02, 2021
Position Type
Executive, Other Executive
Employment Level
Employment Type
Full Time

Vice President for Student Success

Category: Administrative, Professional & Staff Positions       
Department: Vice President for Student Success
Locations: Macomb, IL
Posted: Feb 1, 2021
Closes: Open Until Filled
Type: FT - Continuous

About Western Illinois University:

Western Illinois University, accredited by the Higher Learning Commission, serves nearly 7,500 students at its traditional, residential four-year campus in Macomb, IL and its metropolitan branch campus in Moline, IL.

Western Illinois University is an Affirmative Action and Equal Opportunity employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including, but not limited to, minorities, veterans, women and individuals with disabilities. WIU has a non-discrimination policy that includes discrimination based on an individual's membership in the following classes: sex, race, color, sexual orientation, gender identity, gender expression, religion, age, marital status, national origin, disability, genetic information, veteran status, and any other classes protected by state or federal law. Western Illinois University is a drug-free, smoke-free workplace.

Job Description:

Western Illinois University seeks a committed, visionary, experienced leader to serve as Vice President for Student Success ("Vice President" or "VPSS") to oversee the student experience dedicated to providing students with the support and resources they need to thrive at the University and as citizens of the world. Reporting to the President and serving as a senior member of the President's executive team, the Vice President is responsible for the strategic vision, long-range planning, resource management, and overall supervision and administration of personnel in the division of student success, which includes: campus recreation/golf course, childcare, counseling center, cultural centers, disability resources, housing and dining services, public safety, risk management, auxiliary services, student engagement, student development and success, student health center, student rights and responsibilities, student publications, university union services, and veterans and military center. The VPSS is expected to demonstrate community involvement, serve as the chief spokesperson to both internal and external constituents on student success issues, and bridge the gap between student success and academic affairs. The Division of Student Success plays a critical role in student retention.

The Vice President will work closely with other senior administrators, deans, and directors, and interacts with faculty, academic and other University staff, students, and community members to manage and strengthen Western Illinois University's student success strategies to achieve the institution's goals in support of its core values of academic excellence, educational opportunity, personal growth, and social responsibility. The VPSS provides leadership for the highly specialized student and campus service departments within student life by leading efforts to engage, retain and serve students at the highest levels in keeping with an institution focused on student success.

To be successful, the VP must work collaboratively across the institution for both campuses to carry out the University's core mission and priorities. This position requires an executive who appreciates the necessity of developing and cultivating relationships and credibility with individuals across the University, at all levels, to achieve the objectives of the position. The chosen candidate must be an effective leader of people, and must exhibit the ability to develop leaders, address and manage personnel problems, and contribute to a growing, vibrant, thriving organizational and institutional culture. The VPSS must be effective at working closely with many other elements across the University to maximize student engagement, retention and success.

The Vice President will take a strategic and innovative approach in all areas of the University's student success infrastructure to ensure that decision-making is consistently, accurately, and effectively driven by strategic data and analysis; to consider the full range of opportunities for partnerships, internal and external to the University, and engagement with important constituencies and stakeholders; and to convey consistent communication about Western Illinois University and the strategic interests and positions that are most critical to maintaining a strong and forward-looking student experience.

The key responsibilities for the Vice President include:
  • Advise the President on pertinent student success/service matters and issues. Present student concerns and issues to the Board of Trustees, the President, and other Vice Presidents.
  • Primary responsibility for the formulation and implementation of policies in the area of student success/services and for the creation of student success program development and views. Oversee long-range planning, resource procurement, resource allocation, and resource management in the area of student success/services. Responsibility for budget planning, preparation, implementation, review, and reporting in the division of student success.
  • Direct the supervisors of the following units, enabling them to effectively carry out their respective roles: Multicultural Center, Beu Health Center, Risk Management, Auxiliary Services, Counseling Center, Public Safety, University Housing & Dining, and Quad Cities Student Success.
  • Represent the President on various student service concerns within and outside the University, and is expected to demonstrate community involvement and serve as the chief spokesperson on student success and services to various boards, agencies, organizations, constituencies, and publics. Represent administrative viewpoints and positions to students in general and more specifically to major student organizations such as the Student Government Association, Inter-Hall Council, University Union Board, Black Student Association, International Friendship Club, Interfraternity Council, Panhellenic Council, United Greek Council, and Latin American Student Organization.
  • Exercise primary administrative responsibility for Auxiliary Facilities System (AFS) budgets and operations, and for the budgets, operations, and programs of student success/services departments/offices that are funded by student fees and general revenue funds. Research fees related to student activities and presents to the President and Board of Trustees.
  • Primary responsibility for the overall supervision and administration of provisions of the Code of Student Conduct.
  • Research and analyze information/data; prepare and/or supervise the preparation of a variety of University, state, and federal reports.

Appointment: July 1, 2021 or negotiated start date.

Compensation: A competitive salary commensurate with qualifications and experience will be provided to the successful candidate.

Western Illinois University offers a comprehensive benefits package including domestic partner benefits. For full benefit information visit:


Required Qualifications:

Master's degree from an accredited institution.
Minimum of seven (7) years of demonstrated successful student affairs and administrative leadership at a senior level in a higher education institution, including the management of one or more functional areas of student success.
Proven record of exceptional communication, organizational, and interpersonal skills, including the demonstrated ability to problem solve and deal collegially with the various internal and external constituencies of a comprehensive university.
Successful record of exercising primary administrative responsibility of the educational and service activities and programs provided by the division of student success.
Experience with all aspects of assessment of personnel needs, including recruitment and selection of personnel.
Successful experience with long-range planning and resource procurement.
Demonstrated strong advocacy for students.

Preferred Qualifications:

Earned doctoral degree from an accredited institution.
Knowledge of mediation and/or conflict resolution strategies and methods.
Skill in mediating disputes between students, staff and students, staff and students/parents and community representatives.

For a degree to be considered, it must be conferred from a regionally accredited degree-granting institution of higher education (or equivalent from an international accrediting body).

Additional Information:

Since 1902, Western Illinois University has provided outstanding educational opportunities to individuals in west central Illinois and well beyond our region and state. WIU's traditional residential campus in Macomb, Illinois, is the educational, cultural and athletic center of the region, while the WIU-Quad Cities non-residential branch campus in Moline, Illinois, is the only public university in the immediate Quad Cities region.

Western is a comprehensive university offering 62 undergraduate and 41 graduate degree programs, which includes an Ed.D. in educational leadership and a Ph.D. in environmental science. With a student-to-faculty ratio of 13:1, the University's 442 full-time faculty members teach 94 percent of all undergraduate and graduate courses.

WIU-Macomb, IL: A traditional, residential four-year campus with distinctive undergraduate degrees and numerous graduate programs, including a doctorate in education, WIU-Macomb is located in the heart of west central Illinois in Macomb (population 20,000). Macomb is an Amtrak city with twice-daily service to Chicago.

WIU-Quad Cities: The only public university in the Quad Cities area, WIU-QC offers select undergraduate and graduate programs, including a doctorate in education and a doctorate in environmental studies, at its non-residential campus in Moline, IL (population 44,000).

WIU's Macomb campus is the educational, cultural and athletic center of the region. Annually, 12 major theatrical and dance productions and studio shows are performed, along with outstanding concerts, lectures, presentations, films, dance performances and more. The Gwendolyn Brooks and Casa Latina cultural centers offer programs and activities focusing on Black and Hispanic cultures, while the Women's Center promotes gender equity through education, support and advocacy. WIU's student organization for the lesbian, gay, bisexual, transgender, queer/questioning and ally (LGBTQ*A) community provides resources, support and programming. These cultural and resource centers promote WIU's goal of enhancing diversity, equity, and inclusion through educational programming and advocacy.

The University's athletics program, based on the Macomb campus, sponsors 17 NCAA Division I intercollegiate men's and women's varsity sports. Football competes in the NCAA Division I Football Championship Subdivision through the Missouri Valley Football Conference; all other varsity sports compete at the Division I level through The Summit League.

Application Instructions:

Applicants will be required to upload a letter of application and current curriculum vitae or resume, as well as provide contact information for at least three professional references for their online application. Unofficial transcripts are required at the time of application; however, candidates chosen for on-campus visits will be required to submit official transcripts for continued consideration.

Please upload the requested documents by clicking APPLY NOW below or by navigating to the WIU Employment page at the following URL:

Screening will begin on March 1, 2021.

Western Illinois University endeavors to provide a safe environment for its employees and students and requires candidates to submit to a background investigation upon offer of employment. Employment is contingent upon compliance with University policies and procedures relating to the receipt and evaluation of information contained in the background investigation.

Questions regarding the search may be directed to: Amelia Hartnett at

For assistance with the online application system contact the Human Resources at (309) 298-1971 or via email at

To apply, visit