Graduate Admission Counselor

Job Description:

DIVISION: Academic

DEPARTMENT: Office of Graduate Admission

BASIC FUNCTION: Assists in the recruitment of prospective graduate students, advises on admission processes, and provides support and guidance to prospective students from inquiry through matriculation; manages recruitment strategy in specified territory; performs specific additional responsibilities as listed.

EDUCATION: Bachelor’s Degree required.

EXPERIENCE: 1-2 years of progressive admission experience or comparable experience in education or sales; experience in planning and implementing a comprehensive recruitment plan. Exceptional verbal and written communication skills are essential, as well as strong interpersonal skills, detail orientation, and the ability to multitask. Working knowledge of Slate and Banner preferred.


Assists in the recruitment of graduate students to increase enrollments. This involves:

  • counseling prospective students regarding admission procedures and the initial advising on academic programs

  • coordinating follow-up communication with prospects and applicants from inquiry through to admission and matriculation

  • attending graduate fairs, transfer fairs and corporate events as assigned

  • participating in on-campus and virtual recruitment functions including Information Sessions and Orientations

Assists in maintaining office operations, including:

  • greeting the public and answering telephones in a courteous manner

  • keeping up to date on graduate and continuing studies program details, deadlines and tuition costs to ensure that current information is provided

  • entering inquiry data into the database and sending out information packets

  • processing applications for all graduate programs for both domestic and international students

  • preparing admission letters and processing admissions decisions​

Serves as liaison between the dean’s offices, other university departments, and the office of admission

  • works with deans and program directors to develop recruitment goals and strategies to achieve them

  • coordinates with the offices of financial aid, student engagement, registrar, and bursar to ensure a holistic student experience is achieved

  • participate in accreditation site visits as necessary

Participates in the professional development of the Enrollment Management Unit and Graduate Admission Office. This involves:

  • attending departmental staff meetings as required

  • attending appropriate workshops, conferences, webinars and other professional meetings for ongoing professional development

  • participating on University committees as requested and appropriate

  • promoting an image of efficiency and courtesy throughout the University community and consistent with the department’s mission


Enrollment Management - Admin

All offers of employment are contingent upon a satisfactory background check.

Fairfield University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity, and, in this spirit, particularly welcomes applications from women, persons of color, Veterans, and members of historically underrepresented groups. The University will provide reasonable accommodations to all qualified individuals with a disability.

Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a Resume/CV. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying. Faculty Positions : If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description. Staff positions : If you need to upload more than 5 documents, please either combine them to upload or email them to

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