Compliance Specialist, Financial Aid Office

Montana, United States
Salary Not Specified
Feb 02, 2021
Employment Type
Full Time

The Financial Aid Office invites applications for a Compliance Specialist to join their team. Under the direction of the Associate Director of Customer Care, the person assigned to this position will serve as the financial aid representative located at the Missoula College (MC) campus and serve as the lead for determining financial aid eligibility for the MC, transfer and other specialized student populations and programs. The Assistant Director of Financial Aid at Missoula College researches, examines, analyzes, interprets and implements institutional, state and federal policies and regulations as related to financial aid administration, particularly those that pertain to MC, transfer and other specialized programs and populations. This individual will provide quality information, service and complete financial options to make the college enrollment process as efficient, accessible and student centered as possible, including providing a financial aid presence at various MC events and presentations, as well as serve as Financial Aid representative and liaison for Missoula College Campus ad-hoc committees, boards, etc. Evaluates files, which includes verification of applicant data, determining grade level, analyzing need, awarding or revising aid and using professional judgment to identify discrepant information and adjust in response to special circumstances and appeals.

The role ensures that the Financial Aid Office meets standards set forth by the Department of Education for the administration of federal Title IV and state aid programs, particularly those related to the MC, transfer and specialized programs. This role assesses existing practices and controls and makes needed workflow and/or policy changes as required by federal and state regulations for MC, transfer and specialized programs. This position also provides guidance and training to the financial aid office staff members on aid processes and policies for MC, transfer and specialized programs. Additionally, this role ensures consistency and quality in the administration of financial aid programs, particularly for MC, transfer and specialized programs.

The person assigned to this position is responsible for the training and supervision of one Administrative Associate II and all student workers at the Missoula College financial aid office location. Assists Associate Director of Customer Care with staff selection and evaluation.

Required Skills
  • Ability to understand and effectively communicate complex policies to clientele and staff
  • Strong mathematic/accounting skills and have great attention to detail
  • Must be able to maintain confidentiality. Must be able to adjust quickly to changing job demands
  • Able to collaborate and coordinate with other team members
  • Comfortable using multiple software/database applications
  • Must know Financial Aid regulations, policies and procedures (Title IV, State and Institutional) and be able to effectively conduct web-based research
  • Demonstrated ability in analytical and organizational skills
  • Able to be granted access to federal aid databases, meaning cannot be in default on any federal loans

Minimum Required Experience
  • Bachelor’s degree in a related field, as well as at least one (1) year of professional experience in financial aid administration with a demonstrated progression of responsibility; or any combination of education and experience that would provide the competencies required to successfully discharge the duties assigned to this position

Preferred Qualifications
  • Prior experience with Banner Financial Aid Module

About the Financial Aid Office and UM

We, the staff of the financial aid office, in order to support the educational goals of students, equitably distribute financial resources to an economically diverse population within the bounds of imposed regulations, providing a depth of service corresponding to the needs of our community.

We strive to build the reputation of the university by being courteous, knowledgeable and approachable to all. We endeavor to effectively use technology and continually seek to improve our communication and processes. We embrace each staff member’s strengths, creating a positive environment where all can thrive.

The University of Montana is a unit of the Montana University System with over 10,000 students. It is located in Missoula, a culturally vibrant community of about 72,000, surrounded by mountain grandeur which was recently ranked in the “ top 20 best college towns with a population of less than 250,000 ” by the American Institute for Economic Research and ranked 9th in Outside Magazine’s “ The 16 Greatest Places to Live in America” in 2014 . Many national publications recognize Missoula for its high quality of life . Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

Position Details

Position Title: Compliance Specialist

Position Number: NEW

Department: Financial Aid Administration

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year.

Salary: $20.066/hr

Union Affiliation: FOCUS-MFPE

Probationary Period: Six months minimum

Benefits Include : Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

How to Apply

Priority Application Date: Monday, February 22, 2021 by 11:59 PM (Mountain Time)

Complete applications received by the ‘Priority Application Date’ will be guaranteed consideration. The position will remain open until filled. Candidates are required to submit the following materials online.

A complete application Includes:

  1. Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.
  2. Detailed Resume – listing education and describing work experience
  3. Professional References – names and contact information for three (3) professional references

Job Location Missoula, Montana, United States
Position Type Full-Time/Regular

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