Director of Human Resources

Description/Job Summary

Director for Human Resources to provide clear vision and guidance for all human resource functions, including all phases of talent acquisition, labor relations, and regulatory compliance.

Reporting to the Vice President for Business and Finance, the Director of Human Resources serves as the Chief Human Resources Officer and ensures that the organizational human resources strategy aligns with the mission, vision, values, and strategic direction of the College.

Responsibilities/Duties

(Leadership)

  • Provides overall leadership to the Office of Human Resources; oversees the areas of Benefits Administration, Compensation & Classification, Talent Acquisition, Employee Relations/Labor Relations, Human Resource Compliance, and Training & Development;
  • Leads and directs Human Resource staff in all activities; establishes goals, objectives, and priorities for staff, and assesses staff performance at regular intervals; recognizes staff success and counsels staff as appropriate regarding performance and conduct;
  • Consults with campus leadership, managers and supervisors regarding departmental competencies and provides coaching/consulting on various Human Resource related matters;
  • Provides the professional leadership necessary to build and maintain “best practices” in Human Resources, including the development of a strong team with strong relationships at all levels;


(Employee Labor Relations)

  • Facilitates communication among employees and management by providing guidance and consultation regarding problem solving, dispute resolution, regulatory compliance, litigation avoidance and strives to resolve internal conflict informally through appropriate conflict management and mediation techniques;
  • Manages and oversees the College’s performance evaluation process (initial probation process and annual evaluations), including recommendations for process improvement as well as implementation;
  • In collaboration with College Legal Counsel, interprets Federal and State regulations, and College policies and procedures, in the area of employee relations;
  • Advises managers and supervisors on the enforcement of labor contracts (Memorandum of Understanding), employment law, workplace health & safety regulations and related personnel policies and procedures;
  • Responsible for developing policies and procedures to facilitate the implementation of negotiated agreements/ contracts; interprets College policies/procedures and MOU for employees as needed;
  • In consultation with College administration, leads negotiations with union representatives;
  • In consultation with College administration, manages employee relations cases, from incident report through final disposition; formulates responses, proposals and settlements for presentation to collective bargaining agents or employee association representatives;
  • Conducts investigation of employee grievances and issues detailed reports of findings and recommendations for resolution to the appropriate parties;
  • Works proactively to address employee relations matters by implementing strategic management measures, such as employee/labor relations briefings and trainings for managers and supervisors as needed;
  • Researches, analyzes and prepares data for use in labor negotiations, arbitrations and employee association meetings;
  • Manages the College Family Medical Leave (FMLA), Unemployment Insurance and Workers Compensation processes to insure compliance with federal/state laws; develops and conducts trainings on specific subject matter as needed;
  • Collaborates with the State of Maryland Worker’s Compensation representative to ensure accuracy of workers compensation data and records; enforces all appropriate Occupational Safety and Health (OSHA) regulations as it pertains to workers compensation;
  • Ensures effective representation of the College at hearings and other administrative processes involved with employee and labor relations matters, unemployment, workers compensation, grievances and related matters;
  • Responsible for regularly managing workplace accident data in order to comply with OSHA 300 and 310 reporting guidelines;
  • Collaborates with respective staff (compliance) in addressing College matters of mutual concern; assists in the development and implementation of effective affirmative action and equal opportunity programs within the College;
  • Conducts exit interviews with employees and reports exit interview findings with senior management/leadership as needed;
  • Stays abreast of current trends in Human Resource Management, specific to employment law;
  • Attends meetings and trainings internal and external to the College that will increase knowledge in Human Resource and Management/Employee/Labor Relations;


(Administration and Management)

  • Oversees the development of initiatives within the Office of Human Resources, including but not limited to the development of HR policies/procedures, Compensation Programs, Onboarding process and more;
  • Leads and spearheads the HR integration and data migration from legacy systems to the College’s new ERP;
  • Implements strategic planning in relation to personnel programs and trends in human resources management; establishes and implements long-range programs in all aspects of Human Resource functions;
  • Participates on and provide input to multiple Baltimore City Community College committees and advisory boards;
  • Works with the Assistant Attorney General on a regular basis to ensure campus compliance with applicable employment and EEO laws, State of Maryland and College policies;
  • Collaborates with the College President and Cabinet to work on various projects as needed;
  • Communicates regularly with the College community regarding changes to Human Resources processes or matters that affect Faculty/Staff;
  • Maintains knowledge of industry trends and employment legislation pertaining to all Human Resources matters;
  • Other related duties as assigned.


(Level and Frequency of Work Contacts)

  • Frequent contact with the College President and Cabinet;
  • Frequent contact with the Assistant Attorney General to ensure campus compliance with applicable employment and EEO laws, State of Maryland and College policies;
  • Frequent contact with Staff and Faculty members;
  • Contact with external administrator from other State Agencies;
  • Contact with external vendors in regards to Professional Development and HR projects;
  • Contact with Students and the community at large.




(Decisions & Recommendations)



  • Oversees the development of initiatives within the Office of Human Resources, including but not limited to the development of HR policies/procedures, Compensation Programs, Onboarding process and more;
  • Leads and directs Human Resource staff members in all activities; establishes goals, objectives, and priorities for staff, and assesses staff performance at regular intervals;
Required Qualifications

Minimum Qualifications:

  • ***Please upload a minimum of 7 PROFESSIONAL REFERENCES, including work and cell/home phone numbers, as an additional document***
  • Bachelor’s degree from an accredited institution in Human Resources Administration, Public Administration or related field
  • At least ten (10) years of progressively responsible leadership and supervisory experience in HR
  • Evidence of work with state agencies on issues related to employment and labor relations
  • Must be a highly motivated individual with demonstrated leadership abilities and hands on approach to administer HR functions
  • Demonstrated interpersonal and communications skills and ability to be effective with verbal and written communications
  • Demonstrated cultural awareness and sensitivity working with individuals of diverse identities
Preferred Qualifications

Preferred Qualifications:

  • Master’s degree from an accredited institution in a related field and professional HR certifications
  • Experience working with technology and educational integrated software systems
  • Knowledge of and working experience with Title IX
  • Strong quantitative and statistical skills and experience with HR data analysis and reports
  • Working knowledge of employment laws, and EEO compliance and reporting requirements

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