Communications Specialist

The University vision is to establish Colorado State University Pueblo as the people’s university of the southwest United States by 2028.
 
To support the University vision, the Division of Enrollment Management, Communication, and Student Affairs will work creatively and diligently to attain optimal enrollments, enhance student development and success, and support the academic units and overall mission of the institution with the purpose of ensuring seamless systems and positive experiences for our students.
 
The Office of Admissions at Colorado State University Pueblo will support the University vision and enrollment goals by providing intentional, professional, and attentive service to facilitate recruitment and admission, with the purpose of attaining students from diverse backgrounds who are well-suited to the University.

 

 Description of Job: The Admissions Communications Specialist is an integral member of the Office of Admissions. Specific duties include, but are not limited to: providing assistance to support the implementation of communication plans that meet the designed communication strategy for the recruitment of prospective students, creating and editing communication items, data processing to support the communication flow and marketing functions of Slate, creating queries and filters to ensure data integrity, performing necessary data organization and manipulation, importing data into Slate, running reports, and serving as back-up to ensure the timely delivery of communications during vacation and peak times.

Primary Duties
Manages all aspects of communication with prospective students via the current CRM (Technolutions Slate), including:

Developing, reviewing, executing, and updating system communications and drip campaigns within the CRM.

Coordinating and scheduling ad-hoc communications, to include physical mail, emails, and text messages.

Monitoring the results of email campaigns using A/B testing and analytical data to suggest changes for improvement.

Creating filters and queries to ensure accurate dissemination of communication items.

Creates and proofreads admission communication items, including:

Building email communications (including creating and editing content, designing HTML documents such as emails and templates, and testing emails and templates).

Proofreading and editing admissions communications, including vendor communications.

Preparing handheld communication items for admissions (including creating and editing layout and content, and submitting items for printing).

Provides back-up to the CRM Processing and Technology Specialist as needed, including, but not limited to:

Testing the CRM when updates or changes to processes are needed. 

Creating prompts, fields, filters, queries, and forms.

Exporting reports and importing lead lists as needed.

Provides back-up to the Mailroom Coordinator as needed, including, but not limited to:

Developing and conducting quality assurance checks to find and correct data entry and processing errors.

Identifying and consolidating duplicate student records in Slate and Ellucian Banner.

Managing and sending physical mail communications.

Updates the admissions website as needed.

Ancillary Duties

• Provides assistance with other admissions office tasks as needed. 
• May attend university meetings. 
• Other duties and special projects as assigned.

 

 Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights: Minimum Qualifications

• Bachelor's degree from a regionally accredited college or university.
• Capacity for independent work and problem solving.
• Ability to multi-task, prioritize, pay close attention to detail, and follow up in a timely manner.
• Excellent written and oral communication skills.

Preferred Qualifications

• Bachelor's degree in business, communications, marketing, computer information systems or related field.
• Demonstrated knowledge and skills in HTML and web design best practices.
• Demonstrated ability to troubleshoot and problem solve in a technical environmen.
• Demonstrated knowledge and skills with Adobe Creative Suite, including Dreamweaver, Photoshop, and InDesign.
• Experience using Mailchimp or a similar email marketing service.
• Demonstrated knowledge and skills with Microsoft Excel.
• Two years of professional experience in marketing, public relations, or a related field.
• Two years of experience writing or editing professional communications.
• One year of professional experience in higher education.
• Demonstrated experience evaluating campaigns using reporting tools, testing, and data analysis.
• Experience working with Technolutions Slate

 

 Supplemental Information: All interested candidates must apply through the on-line application system. No other format of application materials will be accepted.

Applicants must attach the following documents, in order to be considered for this position: 

1. a letter of intent (cover letter);
2. a current resume or CV;
3. unofficial or official transcripts showing degree conferred; and
4. three professional references with contact information to the on-line application.

Applications submitted without the required attachments above will be considered incomplete and will not move forward in the selection process. Once submitted, applicants will not be able to make changes or add information to their application packet, with the exception of their personal contact and demographic information.

Early submission of application materials is encouraged. Screening of application materials will begin immediately and continue until the position is filled, though all applications received by 4 p.m. (MST) on Sunday, February 28, 2021 will be given full consideration.

About Colorado State University Pueblo
Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students.  CSU Pueblo provides relevant professional coursework and superior instruction with a small student-to-faculty ratio for an ever-changing global economy.  Students can choose from 35 undergraduate programs with 81 fields of study in the College of Science, Technology, Engineering and Mathematics; the Hasan School of Business; the College of Humanities, Arts and Social Sciences; and the College of Health, Education, and Nursing; and 13 graduate programs.
 
 CSU Pueblo is dedicated to interdisciplinary learning and entrepreneurship that elevates our people and our community, creates educational opportunities, fosters unique collaborations, and supports inclusion, access, and affordability as a gateway to the world. CSU Pueblo is equally committed to serving the diverse population of the region; this emphasis is reflected in the demographic characteristics of the student body. Because more than 25 percent of our students are Hispanic, the Federal Government has designated CSU Pueblo a Hispanic Serving Institution.  Besides reflecting our commitment to serve this critically important and rapidly growing segment of the student population, that designation also allows the University to compete for certain federal grant funds to support its ability to better serve all students.   
 
 Among its unique features, CSU Pueblo is one of seven schools in the nation to offer a degree in mechatronics, which combines electrical and mechanical engineering. The Hasan School of Business ranks among the top 15 percent of all business schools internationally with graduate and undergraduate programs in business administration accredited by the AACSB International Board of Directors. The College of STEM houses an undergraduate engineering program that was ranked in the nation's top 100 by U.S. News and World Report.  CSU Pueblo has an ever-changing campus landscape that features a newly renovated Library, a new general academic classroom building, and a newly renovated and expanded student center.
 
 At CSU Pueblo, Student Life offerings have increased significantly with the transition of the campus from a commuter environment to a more traditional collegiate experience.  Competing at the NCAA Division II level, CSU Pueblo is a member of the Rocky Mountain Athletic Conference and offers 22 varsity intercollegiate sports and also has active intramural and club sports teams that allow students to get involved in campus life.

Colorado State University Pueblo offers a comprehensive benefits package including:

Medical Insurance and Prescription Drugs 

Dental Insurance 

Vision Insurance 

Flexible Benefit Plan 

Basic Term Life Insurance 

Voluntary Term Life and AD&D Insurance 

Long-Term Disability Insurance 

Employee Assistance Plan (EAP) 

Travel Accident Insurance 

Voluntary Critical Illness and Accident Insurance 

Wellness Incentive Program

Annual & Sick Leave 

Retirement Plans

 About Pueblo, Colorado 
 
 The city of Pueblo is a historically and culturally rich, diverse city of more than 100,000, located in the southern part of the state along the Arkansas River near the Wet Mountains and the majestic Sangre de Cristo range. Pueblo enjoys ideal year-round climate with four distinct mild seasons, crisp mountain air and 300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts to a full slate of summer and winter recreational activities, encompassing water sports at Lake Pueblo, biking or running along Pueblo's beautiful river trail system, golfing, tennis, hiking or skiing in the mountains to the west.  The region is heavily agricultural, with large and small-scale farming and ranching, and a diverse mix of service, manufacturing, and technology industries.
 
 CSU Pueblo is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor), national sex offender search, and/or motor vehicle history. Candidates who are extended an offer of employment must submit to and pass a background check prior to beginning employment. Some positions depending on the job duties may be required to complete a DMV and/or credit check.
 
 The University reserves the right to check additional references, with prior notification given to the candidate.
 
 Note: The successful candidate must provide official transcripts of academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to submit evidence of the ability to accept work in the U.S. by the day employment begins.
 
 It is the policy of Colorado State University Pueblo to provide reasonable accommodations for employees and applicants with disabilities.  If you need accommodations, please contact the Office of Human Resources and Institutional Equity at (719) 549-2441 or hr@csupueblo.edu.
 
 In compliance with the Clery Act of 1990, the University's annual security report is available at: https://www.csupueblo.edu/campus-safety. 
 
 Colorado State University Pueblo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Additionally, the University complies with all other relevant, federal, state, and local laws regarding employment practices.