Director, Financial Aid and Scholarships
- Employer
- UC San Diego
- Location
- California, United States
- Salary
- Salary Commensurate with experience
- Date posted
- Jan 28, 2021
View more
- Position Type
- Executive, Executive Directors
- Employment Level
- Executive
- Employment Type
- Full Time
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UC San Diego
Director, Financial Aid and
Scholarships
Filing Deadline: Open Until
Filled
Salary Range: Commensurate with
Experience
Under the direction of the Associate Vice Chancellor
of Enrollment Management, the Financial Aid and Scholarships
Director serves as the principal Financial Aid Officer for UC San
Diego and as a fiduciary for the state university and federal
financial aid programs. In this role, the Director is responsible
for operational oversight and management of the internal operations
of the FAS Office including fund procurement, management,
communications, and timely delivery of aid to students. The
Director has responsibility for the supervision of all financial
aid processes.
The Financial Aid and Scholarships Director must
possess an aptitude to anticipate, analyze, and resolve problems,
improve work processes, analyze and mitigate risk, communicate
clearly and directly, and interpret and apply human resource
guidelines and policies. They identify broad objectives and goals,
direct significant programs, and function with a high degree of
autonomy.
The Director works in collaboration with the
Associate Vice Chancellor to develop long-range strategic plans,
financial aid policies, and fund utilization strategies that meet
the continually evolving guidelines of federal, state, and
institutional programs and their corresponding regulatory
burdens.
The Director is responsible for managing an
operational budget of nearly $4 million across two fund sources,
and for the allocation of human, financial and physical resources
for the department. The Director annually leads the execution of
over $550 million in financial aid and scholarship programs for
over 40,000 undergraduate, graduate, and professional students. The
Director leads four direct reports: Senior Associate Director of
Financial Aid, Associate Director of Fiscal and Systems, Associate
Director of Scholarships, and an Executive Assistant/Office
Manager, and indirectly supervises 32 career staff and student
employees.
The Financial Aid and Scholarships Director is a
member of the AVC EM’s senior leadership team, which establishes
short and long-range plans and implements/evaluates resources,
systems, and programs to support the EM mission. In this function,
the Director projects needs, directs planning to accommodate office
functions to meet the needs of the campus in the foreseeable
future. The Director independently carries out special projects as
assigned by the AVC EM, serves on ad hoc committees and intercampus
workgroups and task forces. They write project plans, proposals,
memos, and correspondences to campus and constituents as needed;
represent the campus to a range of constituents as needed;
participate as a thought leader on-campus, in California, and
nationally. They represent the campus to a range of constituents,
and stand-in for AVC EM as requested.
QUALIFICATIONS
• Bachelor's degree and at least ten years of
progressive professional experience in financial aid at a college
or university is required. Advanced degree preferred.
• Advanced knowledge of policies, regulations, and
practices for awarding financial aid, including needs analysis and
packaging. Knowledge of extensive procedures and eligibility
requirements for federal, state, and university programs. This
includes a considerable body of authorizing legislation and
regulations which direct the awarding of funds to students based
upon need. Knowledge of fiscal management policies and
procedures.
• Experience in directing and managing a complex
financial aid office, providing a solid background for the analysis
and organization of campus wide priorities and goals
• Advanced problem identification, critical thinking,
and problem solving skills; judgment and decision-making
ability.
• Strong ability to assess processes and implement
improvements. Leadership experience in creating innovative
approaches to utilizing high-volume student aid programs in support
of campus enrollment goals.
• Advanced quantitative analysis and resource
management skills. Experience working with Enrollment Management
Models.
• Advanced skills in policy and program development.
Skill in examining and re-engineering operational procedures,
formulating policy, developing and implementing new strategies.
• Experience using complex databases. Strong ability
to oversee and define specifications for financial aid systems
programming.
• Proven extensive experience with Higher Education
policies, processes, and procedures related to budget, accounting,
human resources, IT, and student services.
• Strong ability to develop and manage an office
through the creative and sustained use of technology to provide
services and solve problems.
• Advanced knowledge of techniques for recruitment
and retention of students through financial aid. Advanced knowledge
of basic university marketing and outreach concepts for effective
enrollment management.
• Advanced knowledge of University policies,
processes, and procedures related to budget, accounting, human
resources, IT, and student services. Knowledge of the annual
processing cycle, including specialty programs, planning and
preparation processes necessary for effective operation and
delivery of student aid, including integrated components with other
campus units.
• Skill and experience in project management and
organizational effectiveness. Ability to schedule and monitor a
multitude of project-related tasks, perform a number of different
tasks simultaneously, and respond to inquiries rapidly without
sacrificing attention to detail while maintaining accurate records
and quality output, and meeting deadlines.
• Advanced written and verbal communication, active
listening, persuasion, and negotiation skills.
• Advanced customer service orientation.
• Demonstrated ability to summarize and integrate
varying points of view in order to arrive and direct a
consensus
• Advanced interpersonal skills including social
perceptiveness.
• Advanced knowledge of advising and counseling
techniques.
• Management: Demonstrated experience in managerial
and administrative practices and principles related to student
services; strong and creative organization; analytic, and
decision-making/ problem-solving skills. Ability to develop
innovative approaches, techniques and procedures to provide more
efficient and responsive services.
• Supervisory Skills: Demonstrated experience and
skill to routinely monitor production and quality of work being
produced by staff and set performance standards, observing
behavior, providing objective feedback, counseling, and
implementing corrective action as needed to mediate disputes or
otherwise help to resolve conflicts and to provide effective
leadership/coaching/mentoring. Demonstrated experience and skill to
assess staff capabilities and workloads and redistribute when
necessary. Demonstrated experience and skill to teach/train staff
in all aspects of job duties/responsibilities.
• Demonstrated ability to foster a cooperative work
environment and to work in a complex political context.
• Ability to handle confidential matters with
discretion.
• Knowledge of effective personnel policies and
practices
• Skill in organizing resources and establishing
priorities among equally compelling tasks
SPECIAL CONDITIONS
• Duties may require direct contact with children
(defined as individuals under the age of 18). Completion of the
Child Abuse and Neglect Reporting Act (CANRA) form is required.
• Job offer is contingent upon a satisfactory
clearance based on background check results.
• Available to work evenings/weekends during peak
periods; some domestic travel may be expected.
Our employees enjoy competitive compensation packages
and educational opportunities in a diverse, stimulating
workforce.
This position is eligible for full benefits
first day of hire:
a) Health/Dental/Vision Insurance.
b) Vacation/holidays (18 vacation days & 13 paid
holidays a year).
c) Work/Life Balance.
d) UC Retirement Plan.
For more information about UCSD Benefits please visit
https://blink.ucsd.edu/HR/benefits/index.html
and UCSD Work/Life visit
https://blink.ucsd.edu/HR/benefits/work-life/quality-index/index.html.
Apply Online
http://50.73.55.13/counter.php?id=192716
The University of California is an Equal
Opportunity/Affirmative Action Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, disability, age, protected
veteran status, gender identity or sexual orientation. For the
complete University of California nondiscrimination and affirmative
action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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