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Hunt Library Access Services Technician, evening

Employer
Embry-Riddle Aeronautical University
Location
Florida, United States
Salary
Salary Not Specified
Date posted
Jan 28, 2021
Job Description

Organization Name: Embry-Riddle Aeronautical University, Hunt Library, Daytona Beach Campus

Initial Schedule Times/Hours: Sunday – Thursday, 11:30 am – 8:30 pm (requires schedule adjustments for final exam periods and summer schedules)

When the Hunt Library resumes regular hours, the schedule for this position will be:

Times/Hours: Sunday, 11:30 am – 8:30 pm, Monday – Thursday, 1:00 p.m. – 10:00 pm (requires schedule adjustments for final exam periods and summer schedules)

Summary

Circulation Assistant (Library Access Services Technician), Sunday-Thursday, afternoon-evening

Embry-Riddle’s Hunt Library seeks applicants to perform public services duties at the circulation (public service) desk. The Access Services Technician co-supervises the Sunday through Thursday afternoon-evening hours of the Hunt Library’s Access Services Department including responsibility for building security. Assists in hiring and scheduling student assistants; prepares media equipment for delivery to classrooms and patron pick-up; and participates in departmental meetings. Initial work hours are Sunday - Thursday, 11:30 am – 8:30 pm. Schedule adjustments are required for final exam periods and summer schedules.

Essential Duties and Responsibilities

  • Has sole responsibility for Sunday library opening (when the library resumes regular Sunday hours 12 noon – 12 midnight).
  • Train, supervise, and evaluate 2-4 student assistants.
  • Assist patrons with checking library materials in and out, communicating policies and procedures as necessary.
  • Provide basic customer service, including answering directional questions and referring patrons to research librarians.
  • Implement the library’s emergency plans during emergency situations or drills.
  • Close and secure the building in the absence of the night-time technician.
  • Monitor and enforce COVID-19 safety measures (Face covering, physical distancing, wellness checks)


Qualifications

Required Qualifications

  • Experience in front-line, public-facing service, preferably in a library environment.
  • Excellent customer service skills and attitude.
  • Excellent communication skills.
  • Some supervisory experience.
  • Working knowledge of Microsoft office.
  • High school diploma or equivalent.


Preferred Qualifications:

  • Experience handling security issues preferred.
  • Some college preferred.
  • Some familiarity with video recording and editing software preferred.


Please include a cover letter, resume, and three professional references (including email addresses) with your application. A review of candidates will begin immediately and continue until the position is filled.

Embry-Riddle Aeronautical University is a private institution based in warm, sunny Daytona Beach, FL. ERAU is recognized as the largest and oldest aviation-focused university in the world and is consistently named by the Chronicle of Higher Education as a “Great College to Work For” in such areas as work/life balance; Job Satisfaction; Professional/Career Development Programs; and respect and appreciation.

Our nearly 6,000 students hail from more than 100 nations and nearly all 50 states. Our campus is a melting pot of cultures and beliefs, and we pride ourselves on our ability to embrace new ideas.

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