Police Dispatcher 2 - (STA006870)

Location
Texas, United States
Salary
Salary Not Specified
Posted
Jan 27, 2021
Employment Type
Full Time


Receives emergency and non-emergency requests from the University community and dispatches calls to University Police Officers utilizing the computer aided dispatch system as the primary mode of operation.
  1. Responds to requests for service, information and other business that comes into the Police Department by telephone, emergency call box or made in person at the public service window.
  2. Transmits requests for service and related information to the appropriate Police Officer.
  3. Inputs information into a computer database; reviews and corrects data as necessary.
  4. Monitors campus fire and burglar alarm systems, acknowledges triggered alarms, and dispatches officers when needed.
  5. Operates radio consoles, portable radios, Dictaphone recorder, Telecopier and other equipment located in the Communication Center.
  6. Issues equipment and supplies such as radios, batteries and keys to department personnel and maintains related records.
  7. May provide guidance and training to new dispatchers.
  8. Performs other job related duties as assigned.


EEO/AA

Qualifications :

High school and 1 year experience.

Requires a basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or GED.

Requires a minimum of one (1) year directly-related job experience. Certification/Licensing: Requires technical certification or licensing directly related to the job, as specified on the job posting details.*Prefer 2 years directly-related job experience.

Intermediate Telecommunicator Certification through TCLEOSE.

Additional Information /Preferred Qualifications:

Police Dispatcher 2

Receives emergency and non-emergency requests from the University community and dispatches calls to University Police Officers utilizing the computer aided dispatch system as the primary mode of operation.

Responds to requests for service, information and other business that comes into the Police Department by telephone, emergency call box or made in person at the public service window.

Transmits requests for service and related information to the appropriate Police Officer. Inputs information into a computer database; reviews and corrects data as necessary.

Monitors campus fire and burglar alarm systems, acknowledges triggered alarms, and dispatches officers when needed. Operates radio consoles, portable radios, Operate and instant recall device, Telecopier and other equipment located in the Communication Center.

May provide guidance and training to new dispatchers. Acts as a lead when the Dispatch Supervisor is unavailable. Performs other job-related duties as assigned.

Minimum Qualifications:

Requires a high school diploma or GED.

Requires technical certification or licensing directly related to the job.

Prefers two (2) years of directly related job experience.

Basic or Intermediate Telecommunicator Certification through TCOLE preferred or must be able to obtain a Basic Telecommunicator Certification through TCOLE within a year from hire.

If you have a Telecommunicator’s license, please attach a copy under miscellaneous documents on the application.

Must pass Computerized Criminal History Check, Background Investigation and Drug Testing prior to employment.

Veterans are strongly encouraged to apply and will receive preference in employment over other applicants for the same position who do not have a greater qualification.

* This position is an essential position for the Department and Public Safety and the University of Houston Police Department. Essential position you will be required to perform the work needed if directed by management even when the office or school is closed and may be required to report to work.

Note: Applicants attach 3 professional references with your submission.

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