Skip to main content

This job has expired

Technology Specialist I - Online Learning

Technology Specialist I - Online Learning

Requisition ID req775 Department Distance Learning - Growth Campus Sylvania Campus Employment Type Classified-Full Time Best Consideration Date Apply Immediately; This position will close once sufficient qualified applications have been received. Position Summary

Come join Portland Community College’s nationally recognized Online Learning program! We are seeking an educational technology specialist to join our team to help maintain and grow its online learning ecosystem. In this role, you will help with day to day application administration, monitor system usage, provide technical support and guidance to faculty and staff, support and lead projects to expand use of technology to ensure PCC remains a leader in accessibility, equity, and innovation in online learning. Work with a high-functioning team of dedicated professionals in supporting the largest online program in Oregon.

Under the direction of Online Learning, (OL) management, provides technical support and system administration for tools managed by the department. The incumbent performs application and system management support activities. Maintains existing systems and provides technical assistance to users as well as to others in OL. Works according to approved requirements and detailed specifications. Job requires good verbal and written skills to present and exchange technical or complex information. Incumbent is a contributor with work results impacting the accuracy, reliability and acceptability of further results beyond the immediate work section. Works independently under specified objectives; applies basic trouble-shooting techniques to identify and diagnose network and system problems; obtains advice when precedents are unclear or unavailable.

See the classification description for additional information: https://www.pcc.edu/hr/employment/classified-jobs/techsp1/

Candidate Profile

These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

  • Demonstrated knowledge of enterprise learning management system administration
  • Demonstrated knowledge of common education technology standards like Learning Tools Interoperability, Instructional Management Systems (IMS), and 3rd party integrations for authentication, media delivery and content management.
  • Demonstrated knowledge of ERP/SIS functionality
  • Demonstrated knowledge of collecting, manipulating and reporting system data
  • Demonstrated knowledge of scripting and/or APIs to modify website, data files and databases.
  • Demonstrated success working in a collaborative environment with teams at remote locations.

    Displayed Skills in:
  • Delivering written and verbal instructions on complex topics to diverse audiences
  • Web site authoring, markup and management
  • Documenting system configuration changes, workflows and processes
  • Using principles of accessibility, diversity, equity and inclusion in evaluation and use of technology


Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

Associate degree in a computer or network field or related discipline (experience performing the duties described above may substitute for the degree requirement or training on a year-for-year basis).

One year of applied work experience in network support services.

Knowledge of computer network technology such as TCP/IP, Microsoft Windows, UNIX, LINUX and NetWare. This could be demonstrated by possessing the following certification: Microsoft Certified Professional (MCP).

Ability to operate effectively in a complex environment involving multiple systems and a variety of technologies at multiple locations.

Knowledge of system software for error handling and recovery; and of computer system hardware peripheral devices.

Demonstrated ability to recognize and resolve system related problems.

Ability to work independently and make necessary decisions throughout the systems process, within department guidelines.

Ability to perform multiple tasks concurrently and respond to emergency situations effectively.

Effective interpersonal skills, including the ability to communicate technical and complex information both orally and in writing. Must be able to provide own transportation for district travel.

Preferred Qualifications

Position Grade 23 Starting Salary Expectations The first two steps of the range are: $55,148 to $56,803 per year. Higher salary placement may be available based on qualifications, experience and internal equity. Position Grade Salary Range $55148 to $88495 Annual Salary FTE 1 PCC Benefits

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.

Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only).

Paid Leave: (Pro-rated by FTE for Part-Time Employees)

  • Starts at 8 hours of vacation leave per month (additional vacation hours with years of service)
  • 8 hours of sick leave per month
  • 24 hours of additional personal leave days per year
  • 11 Paid holidays


View a complete list of PCC benefits .

Working Conditions and Physical Requirements Routine standing, walking and lifting of equipment (30-50 pounds). Learned physical skill for keyboarding and operating complex network and computing equipment. Background Check Required Yes

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

  • Veterans: DD214
  • Disabled Veterans: DD214 and Letter from the Department of VA


Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert