Financial Aid Assistant Advising



Posting Job Title

Financial Aid Assistant Advising

Department

Student Success

Position Type

Full-time Hourly

Number of openings

1

Job Summary

Serves students and families in the Financial Aid Office, both in person and over the phone, with all aspects of the financial aid process.

Advise and instruct students and families at the front desk and over the phone. Assist with the completion of forms and applications, communicate requirements and information needed for student files. Have clear knowledge of and can easily relay both federal and institutional financial aid policies, processes and procedures.

Prepare and process paperwork relative to student files and SAP appeals, perform data entry in Banner, serve on departmental committees, conduct call campaigns when requested, assist with student call-backs and email replies. Update requirements in Banner, place reminder calls to students/parents regarding upcoming appointments, maintain and update (as needed) front desk quick reference guides and the Advising training manual, ensure supply of hard-copy forms and student materials is always adequate.

Serve as Student Services Representative to support and assist students. Assist with other departments upon request.

This position works 9-6, Monday - Thursday and 8-5 on Fridays. During the Covid-19 pandemic, both remote and in-person work will be required.

Required Qualifications

Associate's Degree or 60 complete college credit hours OR at least 2 years of Financial Aid Experience
Customer service experience

Preferred Qualifications

Community College experience
Other Higher Education experience

Required application documents

Please submit a resume and cover letter with the application.

Hours per Week

40

Work Hours/Days

Monday - Thursday, 9 a.m. - 6 p.m. and Friday,
8 a.m. - 5p.m.

Salary Grade Level

LVL4

Salary

$15.24 per hour

Location

Overland Park Main Campus

Disclosures

Every employee of the college is expected to treat all members of the college community with dignity and respect demonstrating professional, courteous and respectful behavior and engage in constructive conflict resolution, when needed.

In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.

Johnson County Community College welcomes the application of any qualified candidate and does not discriminate on the basis of race, color, age, sex, religion, marital status, national origin, disability, veteran's status, sexual orientation, gender identity, genetic information or other factors which cannot be lawfully considered, to the extent specified by applicable federal and state laws.

If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email Hr@jccc.edu.

For a summary of all disclosures (Background check, Clery Act, ADA, EOE, etc.) refer to the links on our Career page.

Advertised: 20 Jan 2021 Central Standard Time
Applications close: 03 Feb 2021 Central Standard Time

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