Administrative Specialist

University of North Carolina, Wilmington
North Carolina, United States
Salary Not Specified
Jan 19, 2021
Employment Level
Employment Type
Full Time

Posting Details

Vacancy Number
Position Title
Administrative Specialist
Working Title
Administrative Specialist
Competency Level
Transition Programs - 40102
Primary Purpose of Organizational Unit

Transition Programs is an organizational unit within the Division of Student Affairs. The Office of Transition Programs provides a comprehensive array of programs designed to meet the unique needs of undergraduate students and guests from orientation through graduation. Programs generate an intentional connection for the students through engaging interactions with other students, faculty and staff. Some of the programs supported by the Office of Transition Programs are:

•Freshman and Transfer Orientation
•Family Programming
•Mentor Programs: Seahawk Links and the Teal Bridge
•Taking Flight
•Fall and Spring Commencement

Dean of Students - 40100 College
College/School Information

University Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.

The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace
Main UNCW Campus
Brief Summary of Work for this Position

The Administrative Specialist will oversee a range of administrative responsibilities for the Office of Transition Programs. This position requires in-depth knowledge of the university’s organization structure, programs, and services in order to provide high-quality customer service to students, families, faculty, and staff. The Administrative Specialist will assist with the preparation and implementation of all departmental programs and events. This position will manage a reservation software system that interacts with multiple software systems such as Banner, AdmissionPros, TouchNet, and SQL Server Reporting Services. This position will research, collect, analyze and reconcile data. The Administrative Specialist will design physical and electronic publications such as confirmation packets, websites, mobile apps, social media posts, posters, and event signage.

Minimum Education and Experience Requirements

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Preferred education, professional skills and experience

-Bachelor’s degree in business administration; or an equivalent combination of training and experience
-Must have strong attention to detail is critical
-Ability to interact with the public with a patient and positive attitude
-Must have excellent listening skills and the ability to act as an information/referral source
-Excellent written and verbal communication skills
-Ability to independently plan and determine the best procedures for completing a task without supervision
-Ability to work effectively and efficiently despite numerous interruptions
-Ability to learn and adapt quickly to new policies and procedures
-Working knowledge of computers and software programs such as Microsoft Word, Outlook, Excel, SharePoint and Banner and an ability to learn new software programs
-Banner experience or a similar program is desired
-Experience managing and updating websites and/or mobile apps
-Experience managing event reservation software or electronic databases
-Experience working in a university setting
-Thorough knowledge of procedures and policies of the office and the university are critical in performing the job functions
-Proven ability to manage (multi-task) and excel in a high energy fast-paced environment
-Must be able to independently plan and determine best procedures for completing a task without supervision
-Ability to work effectively despite numerous interruptions
-Ability to learn and adapt quickly to new policies and procedures
-Must have good listening skills and the ability to act as an information/referral source

Required Certifications or licensure

Recruitment Range
$34,000 - $37,000
1.0 (40 hours per week)
Months Per Year
12 Months
Work Days
Monday - Friday with occasional weekend and nights
Work Hours
8:00AM - 5:00PM
Anticipated Ending Date if Time-Limited

Position Number
Job Posting Date
Posting Close Date
Special Notes to Applicants

PLEASE NOTE : This posting will close at 11:59PM on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application.

For more info/to apply visit Applications must be submitted through the online application system to be considered.

You will be required to attach a cover letter and resume to successfully apply for this position. To receive full consideration, please be sure you have completed the ‘Work History’ section of the application before you apply for this position.

This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement

At the University of North Carolina at Wilmington ( UNCW ), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.

External Link to Posting
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. List of 3 Professional References
Optional Documents Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this opportunity with UNC Wilmington (2021)?
    • UNCW Website
    • UNCW Facebook Page
    • UNCW Linkedin Page
    • UNCW Twitter Account
    • UNCW Employee Referral
    • Chronicle of Higher Education
    • Craigslist
    • Diverse Issues in Higher Education
    • Glassdoor
    • Higher Ed Jobs
    • Hispanic Outlook
    • Indeed
    • Inside Higher Ed
    • North Carolina Job Network
    • Women In Higher Education
    • Other