Public Safety Officer
Public Safety Officer
Main Campus - Boston, MA
The Simmons University Public Safety Officers (PSO) work in a team based environment to support the mission, goals and objectives of Simmons University and the Simmons University Public Safety Department. PSO's are non-sworn departmental members and are assigned to both patrol and dispatcher functions. PSO's must have the ability to obtain and maintain certification as Public Safety Communications Officers, as well as other certifications which may be required by the Director of Public Safety/Chief of Police.
- PSO's are expected to observe and report unsafe conditions
and/or suspicious activity immediately when assigned to patrol
- Patrol Simmons University residential and academic campuses to
deter crime and to observe and report abnormalities, suspicious
activity, and facility maintenance issues. Respond to calls for
service; provide walking escorts to community members; assist
police operations as directed; act as general public safety agents
of the University, searching for and correcting hazards, violations
of safety and security rules; conduct inspections of public safety
equipment such as lighting, emergency telephones, detex alarms,
door ajar alarms, panic alarms, fire extinguishers, AED's, first
aid kits, etc.;
- Provide and restrict access to University facilities by
conducting locking and unlocking operations as needed.
- Take emergency and routine calls for service, record the
details of the calls, dispatch appropriate public safety or other
resources, and provide the details of those calls to responding
officers. Demonstrate working knowledge and application for all
relevant Rules and Procedures, Standard Operating Procedures, and
Emergency Response Protocols relevant to their duties and
responsibilities as Dispatchers;
- Interact with and monitor a variety of electronic database
systems as end users, to include Computer Aided Dispatch, Video
Insight- IP Video based surveillance system, PTZ Cameras, IPARC,
Bosch-Telex, C*Cure, ARMS, Web RMV, Criminal Justice Information
Systems (CJIS), Datacard ID Works, DataTel, Workday;
- Support all University departments, particularly Residential
and Student Life and Buildings and Grounds.
- Communicate with the Boston Police Department (BPD), Boston
Fire Department (BFD) and Boston Emergency Medical Services (BEMS),
and other relevant Federal, State and Local enforcement and
safety/security related agencies that provide for the public safety
on campus and in the immediate surrounding areas;
- Responsible for important emergency and routine notifications
to a variety of University and outside officials, including the
Public Safety command staff, Buildings and Grounds staff, Student
and Residential Life staff; Health Center and Counseling staff,
BPD, BFD, and BEMS as well as dispatchers at other area
- Monitor all security and life safety systems on campus to
assure that they operate properly and to respond as
Event Support & Shift Coverage
- Provide shift coverage and work additional hours when
- Support campus events and other campus wide
Key Skills & Competencies
- In the performance of their duties, but particularly when
dispatching, PSO's routinely interact with persons in distress and
are often provided with information that is not intended to be
public, for a variety of reasons. PSO's are required to maintain
the confidentiality of information that is received during the
course of their duties, i.e., criminal investigations, healthcare /
other privacy laws, policies, and/or procedures, etc.
Customer Service Supporting the Community
- PSOs are often the connection to the Simmons University
Community for visitors, callers, other agencies, and vendors. They
are expected to be professional at all times and comply with the
policies and procedures of the department and the University, while
providing excellent customer service. They are expected to help
solve problems or direct people to the appropriate person who can
assist them. As such, PSO duties would at times include assignment
to the Simmons Hall security booth on the Residence
- PSOs are operating in a dynamic public safety environment and
are expected to adjust to changing circumstances and respond to a
variety of calls for services. Circumstances dictating, PSOs will
be assigned other duties as necessary for the safe and efficient
operation of the Public Safety Department.
- High School Diploma or GED.
- Possess or have the ability to obtain and maintain the
- Massachusetts Motor Vehicle Operator's license;
- Must be able to successfully complete a comprehensive
pre-employment background investigation,and drug and psychological
- CPR/First Aid /AED certification, along with other licenses and
certifications prescribed by the Director of Public Safety/Chief of
Police or his/her designee;
- Campus Public Safety experience and APCO Emergency Medical
Dispatcher (EMD) and Public Safety Telecommunicator (PST) or other
Public Safety/Law Enforcement dispatch training is
This position requires shift availability during the 24/7 operation of the department, including nights, weekends and holidays.
Required Application Materials:
- Cover Letter
Instructions to Applicants: Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the "Resume/CV" box on page 2 ("My Experience") of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).
Simmons University is committed to inclusive excellence in all aspects of an individual's community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.
To apply, visit https://simmons.wd1.myworkdayjobs.com/en-US/Simmons-Careers/job/Main-Campus---Boston-MA/Public-Safety-Officer_R07330-1
Located in Boston’s historic Fenway area, Simmons College is a small, private, non-sectarian College which has educated students for enriching careers and purposeful lives since 1899. Working at Simmons means joining a collaborative, diverse and mission-driven community of educators and professionals.
We prepare students to be leaders for themselves, their communities and the world. Our faculty and staff members lead by example - sharing a commitment to excellence and putting the students first.