Resource Assistant I (Romeoville)

Illinois, United States
Salary Not Specified
Jan 14, 2021
Employment Type
Part Time
Posting Date 01/14/2021 Closing Date 01/28/2021 Open Until Filled No Special Instructions to Applicants

For full consideration, unofficial transcripts for the required degree (if applicable) must be attached and submitted at the time of application.

All offers of employment are contingent upon the following:

  • Post-offer, satisfactory results of pre-employment background check

  • Post-offer, satisfactory results of pre-employment Drug Screening for employees that are new to the College

  • Post-offer, satisfactory results of pre-employment physical exam in circumstances where the nature of the work renders it appropriate or where Federal law or regulation requires

Application Procedures: “Apply to this Job at”

Joliet Junior College provides equal employment opportunities to all employees and applicants for employment without regards to race, color, ancestry, national origin, gender, gender identity, marital status, sexual orientation, disability, religion, age, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email or call (815) 280-6725.

Advertising Summary

Founded in 1901 as the nation’s first public community college, JJC’s dedication to student learning, community prosperity, and personal growth has influenced generations of students and community partners. Our six campuses and extension centers ensure accessibility and empower 30,000 students annually to improve their lives through the power of education.

Our commitment to our mission drives the change and innovation necessary to meet the evolving needs of our students, employees, and community. Our continued success is drawn from talented, diverse, and committed employees whose knowledge and passion for education create a thriving culture both in and out of the classroom.

JJC supports an inclusive and collaborative environment where everyone can learn, grow, and perform at their best. We invite you to apply your skills and experience in a way that supports excellence and rewards your contributions. Join our family and make JJC your first choice!

The college supports this commitment by providing full-time employees with a comprehensive benefits package for our full-time employees including:

Blue Cross Blue Shield of Illinois (employee & family)

  • Medical

  • Dental

  • Vision

Flexible Spending Account

403(b) and 457(b) option for pre-tax retirement savings
Joliet Junior College Tuition Assistance (employee & family)
Long Term Disability

Life Insurance & a comprehensive leave plan including:

  • Federal holidays

  • Vacation

  • Personal

  • Sick

Job Details

Joliet Junior College is an equal opportunity/affirmative action college supporting diversity.

Application Procedures: “Apply to this Job at”

  • Satisfactory results of a background check

  • Post-offer, pre-employment Drug Screening for employees that are new to the College

  • Post-offer, pre-employment physical exam in circumstances where the nature of the work renders it appropriate or where Federal law or regulation requires

Position Summary

STATUS : Part Time
DEPARTMENT : Academic Intervention and Support
DIVISION : Student Development
UNION : Non-union
REPORTS TO: Dean, Academic Intervention and Support
PLACEMENT : Clerical staff, grade 5
MINIMUM PAY RATE : $15.13 per hour

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The student population at the College is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.
Provides Resource Room assistance to students, faculty, staff, and community members. Responsibilities include assisting with library circulation; creating student and staff photo identification cards; scheduling and tracking tutoring appointments; assisting with academic intervention initiatives; assisting patrons with technology usage; participating in outreach campaigns; assisting with Adjunct Orientation and additional faculty support; collaborating with appropriate staff to continuously improve stakeholder experiences. Position may occasionally work at Main Campus to support TLC Reception Desk as needed. Superior customer service, effective communication, organization, and problem-solving skills are important. Initiative and attention to detail are also key to the success of the individual in this position.

1. Receive, direct, and refer visitors including students, student supporters/ advocates, faculty, college personnel, and community members; handle phone calls, take and relay messages; provide appropriate information regarding programmatic services and requirements; assist with scheduling student appointments for a variety of services; assist Dean with tracking and reporting service usage and service satisfaction.
2. Maintain neat appearance of Resource Room; work closely with Dean of Academic Intervention and Support to request office supplies, instructional materials, etc.
3. Schedule and track tutoring appointments, in person, skype, study aids, workshops, etc.; monitor unmet student tutoring requests and report to TLC Coordinator on weekly basis.
4. Assist faculty, staff, and student organizations by reserving rooms, providing orientation to Resource Room technology and services, and serving as point of contact for TLC tutors.
5. Assist faculty, staff, students, and community members with Resource Room and JJC technology usage (i.e. computers, printers, myJJC portal, iCampus, etc.).
6. Assist Academic Intervention and Communication Center with outreach campaigns. Assist with Summer Bridge and other JJC initiatives.
7. Serve as Library Access Clerk by upholding and interpreting library policies to library users, implementing daily operations of library circulation and reserve materials, and assisting students with basic bibliographic questions.
8. Assist with Adjunct Orientation and other faculty support including but not limited to receiving, securely storing, and submitting course evaluations to appropriate departments; contacting IT or JJC PD for specialized assistance; providing office supplies.
9. Document complaints, inquiries, and other concerns, and propose solutions to promote a culture of continuous quality improvement.
10. Assist in the development and distribution of Romeoville Campus promotional materials; maintain records and prepare reports; coordinate activities with appropriate college faculty and staff.
11. Perform other duties as assigned.

For more information, click the "How to Apply" button.

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