Admissions Specialist

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Working Title Admissions Specialist Department Admissions Compensation Title Position Number 30024302 Position Status Regular Work Schedule

Mon-Fri 8:15 am-4:30 pm

Hours per Week 37.5 Months per Year 12 Commitment to Inclusive Excellence

Northern Kentucky University is an Equal Opportunity/Equal Access/Affirmative Action institution. We embrace inclusiveness, equity, and global awareness in all dimensions of our work and seek excellence through diversity among our students, administrators, faculty, and staff. Application by members of diverse groups is encouraged.

Purpose of Position

This position serves as the initial contact person for students and family members for the Office of Admissions. This position communicates specific admission information to prospective undergraduate and graduate students, parents and family members, high school counselors and other campus offices.

This position assesses all undergraduate admission files for completion of Pre-College curriculum, Kentucky Council on Post-secondary Education ( CPE ) Admission Standards, NKU Admission Standards and Program-specific admission standards and makes informed and accurate admission decisions based upon these results, and handles all admissions correspondence.

This position is responsible for 90% of all Undergraduate admission decisions. This position also assists in collection and processing of Application fees and Enrollment Confirmation Fees.

This position assesses all graduate admission files for completion to include, college credentials, GRE / GMAT scores, other application materials and produces applicant correspondence.

Primary Responsibilities

Daily responsibilities include:

Responsible for processing undergraduate, graduate, and school based scholar applications (18,000+ are received annually).

Evaluates high school transcripts, college transcripts, ACT, SAT, AP, IB scores, makes decisions on admissions, restrictions, residency and course placement.

Accurately enters necessary data into Student Information System ( SAP ), processes application fee and correspondence and ensures data accuracy.

Provided error-resolution with on-line workflow via SAP and Image Now and utilizes SLATE and Microsoft Office Suite.

Ensures records are properly secured in keeping with the Family Educational Rights and Privacy Acts ( FERPA ).

Provides outstanding customer service to prospective students/parents, current students, faculty and staff members and answers incoming calls to the university and the Office of Admissions.

Assist with multiple recruitment events and on-site and off-site admissions programs.

Works under the direction of the Assistant Director of Processing and Assistant Director of Outreach to ensure data quality and record retention is being met while also serving in a customer service role.

Qualifications

High school diploma/ GED and one year of previous experience required. Bachelor’s degree preferred.

Other required skills include:
Superior customer service
Technical experience
Critical thinking skills
Computer data entry
Detail orientated and organized
Diplomatic with an ability to exercise discretion and maintain privacy
Ability to meet deadlines and multi-task Ability to make accurate and deliberate decisions in an often high volume work environment
Electronic in-box and electronic processing (non-paper workflow.

REVIEW OF APPLICATIONS TO BEGIN 1/11/2021

Any candidate who is offered this position will be required to go through a pre-employment criminal background check as mandated by state law.

Minimum Education High School Diploma Preferred Education Some College Minimum Experience 1 year Salary $14.44 per hour Pay Grade S65
Requisition Number 2020S1297 Job Open Date 01/14/2021 Job Close Date 02/01/2021 Open Until Filled No Quick Link https://jobs.nku.edu/postings/9877 Is this an internal only posting? Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * What is the highest level of education attained?
   • GED
   • High School Diploma
   • Associates Degree
   • Bachelors Degree
   • Masters Degree
   • PHD
2. * Describe in detail your knowledge and use of Microsoft Office.
   
   (Open Ended Question)
   
   
3. * Describe, if any, your experience with student record processing.
   
   (Open Ended Question)
   
   
4. * Why are you interested in this position?
   
   (Open Ended Question)
   
   
5. * Please describe any customer service experience you may have.
   
   (Open Ended Question)
   
   

Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter/Letter of Application
3. References

Optional Documents