Academic Advisor

Position Information

Career Opportunity Number 21-003 Position Title: Academic Advisor Location Penn Valley Position Type: Full-Time Class Category Classified Staff Job Open Date 01/13/2021 Job Close Date 01/27/2021 Open Until Filled No Initial Screen Date: 02/01/2021 Minimal Qualifications:

• Bachelor’s degree;

• One year experience related to education and counseling.

• Master’s degree preferred.

• Minimum Education Qualification can be substituted with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Preferred qualifications:

Preference will be given to individuals who possess:
• Master’s degree preferred.
• Recent experience in student development, preferably at a higher education institution.
• Experience working with a diverse population.
• Experience with leading projects or events.
• Evidence of significantly contributing to a high functioning team.
• Evidence of working on success/retention initiatives, preferably within an educational setting.
• Evidence of accuracy and attention to detail with administrative functions.
• Experience with effective communication and public speaking skills.
• Experience with case management, preferably at a higher education institution.

Work Hours

Normally scheduled Monday through Friday; however, may be required to work other shifts to include evenings and/or weekends. Schedule subject to change based upon department needs.

Compensation Salary commensurate with education and experience. A competitive benefit package is included. Special Instructions to Applicants

PLEASE NOTE :
• Cover letter, resume, and transcripts are required and must be attached to the online application in order to receive any consideration.

• Interviews will be conducted by a search committee.

Class Summary

Metropolitan Community College is the oldest and largest public institution of higher learning in Kansas City, Mo. MCC currently offers over 120 associate degree and certificate programs; on campus, online or a combination of both. MCC employees are committed to providing equal opportunity for all persons regardless of age, creed, race or gender.

Incumbents assist students with academic programs which include enrollment processes, course offerings, fees, course selection, test scores, financial aid eligibility and options, and other resources that will help students meet their educational and occupational needs.

Typical Essential Duties

• Provides information and advice to current and prospective students regarding academic programs, admission and degree and certification requirements, application processes, applicable policies and procedures, resources, institutional scholarships, student aid, and/or financial or tuition information.
• Provides assistance to students by exploring academic and financial resources and options, providing guidance regarding academic course selection, and reviewing academic progress (e.g. Satisfaction Academic Progress).
• Performs administrative tasks to include providing general information to students and other visitors via phone, email, or in person; addressing concerns and complaints from students or parents; scheduling caseload appointments; greeting visitors; and directing calls appropriate departments or personnel.
• Reviews student files and other documentation to determine program/financial aid eligibility and ensures compliance with policies and procedures; work may involve ensuring that students meet academic and institutional requirements.
• Coordinates activities and schedules of advisement groups and other operations to facilitate departmental tasks; work may also involve coordinating with internal and external personnel, department, and agencies, to communicate program information and facilitate departmental operations, including facilitating the achievement of students’ educational goals.
• Completes SAP forms and ensures students remain in good standing; shares program information from 4-year schools.
• Utilizes databases and other online systems to enter, retrieve, and/or research information and maintain student documentation.
• Promotes student’s sense of responsibility for his/her academic progress; train and assist students to navigate the student portal and online student services resources and processes.
• Responsible for working with and tracking the progress of an assigned caseload of students.
• Works closely with Student Services Specialists, Financial Aid, and other departments on campus to ensure a smooth overall enrollment process for students.
• Performs other duties as assigned.

Knowledge

• Knowledge of academic program requirements;
• Knowledge of customer service principles;
• Knowledge of applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes;
• Knowledge of workshop and program principles and operations;
• Knowledge of presentation principles and practices;
• Knowledge of diverse populations and cultures;
• Knowledge of computers and related software applications.

Skills

• Skilled in advising students on applicable policies and procedures;
• Skilled in interpreting academic program requirements;
• Skilled in reviewing and processing paperwork, forms, and/or other related items;
• Skilled in developing and implementing programs and workshops;
• Skilled in maintaining confidentiality;
• Skilled in resolving conflicts;
• Skilled in using a computer and related software applications;
• Skilled in providing customer service;
• Skilled in utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.

Positions Supervised

No staffing table positions.

Physical Requirements

Positions in this class typically require: feeling, grasping, hearing, fingering, reaching, repetitive motion, standing, talking, visual acuity, and walking. The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly.

EEO Statement:
Metropolitan Community College is an Equal Employment Opportunity employer that prohibits discrimination or harassment of any person on the basis of race, color, religion, sex, sexual orientation, gender identity, age, birth, ancestry, national origin, or disability. EOE /M/F/Vets/Disabled

Licensing Requirements

None.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education you have as conferred through an official transcript?
    • Have not completed High School/GED
    • High School/GED
    • Associate's degree
    • Bachelor's degree
    • Master's degree
    • Doctorate degree
  2. * How much experience related to education and counseling do you have, as supported by the employment history listed on your online application?
    • None
    • Less than one year
    • Between 1 and 3 years
    • Between 3 and 5 years
    • Between 5 and 7 years
    • Between 7 and 10 years
    • Ten or more years
  3. How did you learn about this position?
    • Academic Keys
    • Chronicle of Higher Education
    • Craigslist
    • Diverse Issues in Higher Education
    • Dos Mundos
    • Employee referral
    • Facebook
    • HigherEdJobs
    • Jobs.mo.gov
    • Indeed
    • Inside Higher Ed
    • Kansas City Call
    • Kansas City Globe
    • Kansas City Hispanic News
    • LinkedIn
    • MCC Website
    • Monster
    • Other Source
    • Twitter
Optional & Required Documents
Required Documents
  1. Cover Letter
  2. Resume
  3. Transcript 01
Optional Documents
  1. Transcript 02
  2. Transcript 03
  3. Transcript 04
  4. Transcript 05
  5. Other Document 01
  6. Other Document 02
  7. Other Document 03
  8. Other Document 04
  9. Other Document 05


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