Financial Aid Advisor

Missouri, United States
Salary Not Specified
Jan 13, 2021
Employment Type
Full Time
Position Information

Career Opportunity Number 21-002 Position Title: Financial Aid Advisor Location Penn Valley Position Type: Full-Time Class Category Classified Staff Job Open Date 01/13/2021 Job Close Date 01/27/2021 Open Until Filled No Initial Screen Date: 02/01/2021 Minimal Qualifications:

• Bachelor’s degree

• 1 year experience related to education, counseling, or financial aid.

• Master’s Degree preferred.

• Minimum Education Qualification can be substituted with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Preferred qualifications:

Preference will be given to individuals who possess:
• Knowledge of federal and state financial aid programs and regulations.
• Experience with PeopleSoft and/or other complex database systems.
• Previous experience working in a postsecondary student services department, Financial Aid Office experience preferred.
• Evidence of work history serving diverse populations.
• Evidence of effective communication and presentation skills.
• Experience with case management or caseload advising.
• Experience with current technologies used to process, organize, and communicate.
• Documented experience in problem solving and conflict resolution.
• Experience working in a collaborative team environment.
• Evidence of the ability to manage and prioritize multiple responsibilities.
• Multilingual

Work Hours

Normally scheduled from 9:30 a.m. to 6:00 p.m. Monday through Thursday and from 8:00 a.m. to 4:30 p.m. on Friday. However, may be required to work other shifts to include evenings and/or weekends. Schedule subject to change based upon department needs.

Compensation Salary commensurate with education and experience. A competitive benefit package is included. Special Instructions to Applicants

• Cover letter, resume, and transcripts are required and must be attached to the online application in order to receive any consideration.

• Interviews will be conducted by a search committee.

Class Summary

Metropolitan Community College is the oldest and largest public institution of higher learning in Kansas City, Mo. MCC currently offers over 120 associate degree and certificate programs; on campus, online or a combination of both. MCC employees are committed to providing equal opportunity for all persons regardless of age, creed, race or gender.

Incumbents provide assistance and counseling to students regarding their options of financial aid, programs, and course offerings.

Typical Essential Duties

• Provides assistance to students and families by providing advice and information related to financial assistance programs, academic services and offerings, and enrollment processes; work may involve responding to inquiries via phone, email, or in person; and reviewing information to determine program, aid, and scholarship eligibility.

• Researches and stays abreast of federal guidelines regarding verification, DoE rules and regulations, and Federal Student Loan regulations.

• Counsels students on topics/issues related to financial assistance, loans, course and program offerings, dependency status, and standards of academic progress; follows up with students to provide ongoing support and assistance, and facilitate the achievement of student objectives and goals; ensures that all actions performed by the student and department are in compliance with applicable Federal, State, and local policies, regulations and procedures.

• Processes financial aid applications, appeals, and/or returns of financial assistance; reconciles accounts; ensures that all information is accurate; and recommends, tracks, approves, and/or awards individual awards/scholarships.

• Prepares, maintains, and/or reviews reports, records, promotional materials, and other documentation; work may involve utilizing online systems and databases to record information; and compiling, researching, and analyzing information.

• Incumbent assists with/or develops special programs relating to financial aid that provide services to the College’s community.

• Coordinates with internal and external staff, departments, and agencies, to communicate information, provide recommendations, represent the College, and facilitate departmental operations.

• Perform other duties as assigned.


• Knowledge of financial aid procedures and practices;
• Knowledge of financial aid programs;
• Knowledge of modern office practices, procedures, and equipment;
• Knowledge of applicable Federal, State, and local laws, rules, and regulations;
• Knowledge of basic filing and recordkeeping principles;
• Knowledge of customer service principles;
• Knowledge of basic budgeting principles;
• Knowledge of computers and related software applications;


• Skilled in processing financial aid applications;
• Skilled in providing customer service;
• Skilled in operating modern office equipment;
• Skilled in applying applicable laws, rules and regulations;
• Skilled in monitoring scholarship and loan funds;
• Skilled in maintaining files and records;
• Skilled in utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.

Positions Supervised
  • No staffing table positions.
Physical Requirements

Positions in this class typically require: feeling, grasping, hearing, fingering, reaching, repetitive motion, standing, talking, visual acuity, and walking. The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.

Incumbents may be exposed to environmental conditions, such as, challenging behaviors, imminent danger, and threatening environments.

EEO Statement:
Metropolitan Community College is an Equal Employment Opportunity employer that prohibits discrimination or harassment of any person on the basis of race, color, religion, sex, sexual orientation, gender identity, age, birth, ancestry, national origin, or disability. EOE /M/F/Vets/Disabled

MCC is committed to the full inclusion of all qualified individuals. As part of this commitment, MCC will ensure that persons with disabilities are provided reasonable accommodations in all aspects of employment, including the application process. To request an accommodation and/or a copy of the Americans with Disabilities Act applicant procedures, please contact the Office of Human Resources.

Licensing Requirements


Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education you have as conferred through an official transcript?
    • Have not completed High School/GED
    • High School/GED
    • Associate's degree
    • Bachelor's degree
    • Master's degree
    • Doctorate degree
  2. * How much directly-related, full-time work experience do you have related to education, counseling, or financial aid?
    • None
    • 0 to 3 years
    • 3 to 5 years
    • 5 to 10 years
    • 10 years or more
  3. * What is your Spanish Language Proficiency?
    • Elementary proficiency
    • No proficiency
    • Limited working proficiency
    • Professional working proficiency
    • Full professional proficiency
    • Native/Bilingual proficiency
  4. How did you learn about this position?
    • Academic Keys
    • Chronicle of Higher Education
    • Craigslist
    • Diverse Issues in Higher Education
    • Dos Mundos
    • Employee referral
    • Facebook
    • HigherEdJobs
    • Indeed
    • Inside Higher Ed
    • Kansas City Call
    • Kansas City Globe
    • Kansas City Hispanic News
    • LinkedIn
    • MCC Website
    • Monster
    • Other Source
    • Twitter
Optional & Required Documents
Required Documents
  1. Cover Letter
  2. Resume
  3. Transcript 01
Optional Documents
  1. Transcript 02
  2. Transcript 03
  3. Transcript 04
  4. Transcript 05
  5. Other Document 01
  6. Other Document 02
  7. Other Document 03