Associate Director - Student Centers & Programming Services

Posting Details

Job # 036757 Department Code 00000 Department Student Centers & Programming Services Job Title Associate Director - Student Centers & Programming Services Location Syracuse, NY Pay Range Commensurate with experience Staff Level S5 FLSA Status Exempt Hours

Primary work schedule is Monday – Friday,
12pm – 8pm. Some weekend and evening work required.

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

Syracuse University announces an immediate opening for a student affairs professional to oversee the operations of two student centers. Reporting to the Director, the Associate Director will oversee professional and graduate staff in the Office of Student Centers and Programming Services. This individual will serve as a member of a team of professionals who supports and oversees facilities management, student employment, event scheduling and management, and technical services.


Master’s degree in higher education or related field preferred, Bachelor’s degree required, plus 3-5 years managerial/event management experience in a college/university setting.

Job Specific Qualifications

Strong interpersonal and presentation skills, computer literacy and the ability to work with a diverse public, while maintaining a high level of confidentiality.

Relevant research literature on the development of college students, facilities management, organizational development, risk management, and demonstrated evidence of the ability to apply this knowledge in supervising employees, advising students, and developing training programs.

Excellent written and oral communication skills are essential as well as the ability to relate effectively with members of the diverse University community.

Ability to both support and challenge students to follow the core values (quality, caring, diversity, innovation, and service) of the Syracuse University community are essential.

Evidence of collaboration with administrative departments in currently held position, as well as documented diversity initiatives across various constituencies is preferred.

The candidate should possess outstanding organizational, communication and presentation skills; demonstrate initiative and the ability to work in a team environment as well as independently.

Evidence of a sense of humor and living a balanced life are highly desirable.


Supervise the day-to-day operations, including facility management, business functions, and marketing, of the Schine Student Center, Goldstein Student Center, Skybarn event facility, Quad and other SCPS facilities. Manage programs and services within the Schine and Goldstein Student Centers. Develop and maintain policies and procedures for assigned areas, equipment inventory, and program/service management. Manage and direct programs and services within the Schine and Goldstein Student Centers including technical service delivery, event logistics, staff assignments, training, policy and procedures. Some evening and weekend coverage may be required. Serve as a liaison with campus service providers to deliver required services for events and programs. Develop and maintain policies and procedures for assigned areas, equipment inventory and program/service management. Participate in the long-range development and renovation projects of the Schine Student Center and Goldstein Student Center to ensure that services are delivered effectively and the needs of the University community are met.

Oversee the Reservations and Building Operations unit of SCPS . Hire, train, supervise and schedule 4 professional staff members, one graduate assistants, and approximately 120 student employees. Design, implement and conduct staff development and performance evaluations for those staff members. Coordinate the department’s graduate assistant recruitment and interview process. Provide leadership to professional staff members responsible for the hiring, training, supervision, and scheduling of 120 student employees.
Develop, coordinate, implement and assess a comprehensive student employee development program designed to enhance the leadership and professional skills of SCPS student employees. Oversee the budget for this program.

Develop and implement policies, procedures and new program directions to enhance collaboration between SCPS and other units, such as the Office of Student Activities and Fraternity and Sorority Affairs, service providers, tenants and event sponsors. These policies and procedures should meet the developmental and programming needs of student organizations. With the director, coordinate and implement the University’s annual events, such as the Mayfest event.

Develop budget projections and manage a $300,000 operating and staffing budget related to functions of the student centers. Participate in the budgeting, planning, and policy formation for the department.

Develop or co-develop proposals, internal and external marketing of services, and other strategies designed to showcase the facility, meet the identified needs of the University community, and contribute positively to the financial position of the department.

Serve on institutional or divisional committees and coordinate initiatives with University groups as appropriate. Serve as the resource for all ACUI programs, promoting the mission and values of the College Union Philosophy.

Physical Requirements




Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 01/13/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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