Associate Vice President - Integrated Technology Services/CIO

Saint Martins University
Washington, United States
Salary Commensurate with experience
Jan 12, 2021
Position Type
Executive, Other Executive
Employment Level
Employment Type
Full Time

The position serves as the chief information officer for the University. As a senior-level executive, the Associate Vice President (AVP)/CIO sets the overall direction for technology through strategic planning and evaluation. He or she provides leadership, planning oversight, and management for all areas of IT strategy, development, and implementation. The AVP provides leadership for the Information Technology Services (ITS) department, which operates and maintains network and systems administration, computing, telecommunication, databases, equipment integration, and technology services that meet the needs of the administrative, educational, and research programs of the University.

Ranked by Niche as the second (#2) most diverse private college in Washington State in 2020, Saint Martin’s is extremely proud of our student diversity. Our university treasures persons of all abilities, ages, ethnicities, genders, nationalities, orientations, races, and religions. In particular, we know that students educated in an ethnically diverse settings perform better academically and reap greater professional success than their peers from more homogeneous learning environments. We proudly celebrate that our student population is 51% undergraduate and 32% graduate students of color. We are committed to pursuing an employee community which reflects a similar, if not the same percentage.
Therefore, we intentionally encourage and request that members of historically underrepresented groups apply to join this community. All of us, from all backgrounds, are making a commitment to do and be better for our students, faculty, and staff.
Established in 1895, Saint Martin’s University serves as the educational mission of Saint Martin’s Abbey. The Abbey is a Catholic Benedictine monastery, whose members pray, work, and live together on the University campus. As the mission is Catholic and Benedictine, one of our values is a spirit of hospitality welcoming all, regardless of an individual’s faith, religion, or spirituality.

Essential Functions & Responsibilities - Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this position. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include but are not limited to, the following.

Leverage Technology to Build Value

• Evaluate overall information technology operations. Work with administration, faculty, and staff to assess and respond to campus IT needs. Evaluate and procure new hardware and software to meet needs. Oversee the design and implementation of new applications and changes to existing computer systems and software packages.
• Support the IT team in troubleshooting complex technical issues and provide clear priorities.
• Establish infrastructure to support and guide divisions and departments in computing and information technology efforts.
• Identify emerging information technologies to be assimilated, integrated, and introduced within the University’s infrastructure. Ensure that University stays current and competitive with respect to IT infrastructure and services.
• Maintain the integrity and continual operation of the University network including the inter-and intra-building wiring plant and wireless networks.

Contribute to Strategic Direction

• Develop and oversee the IT Strategic Plan on an annual basis ensuring its coherence with the overall campus strategic plan. Support University initiatives and goals by contributing to strategic planning and execution. Work closely with the President to align IT processes and procedures with overall goals, identify opportunities to enhance performance through the adoption of improved technologies.
• Present regular reports on IT initiatives and projects to the President’s Cabinet.
• Serve on planning and policy-making committees.
• Ensure the continual functioning of mission-critical operations.
• Oversee IT-related aspects of all University construction and renovation projects.

Develop IT Teams and Personnel

• Provide day-to-day supervision, conduct performance appraisals, and delegate work assignments for all IT staff.
• Hold regular departmental meetings to review strategic goals and initiatives, and promote team-building and work to provide growth paths for staff.
• Recruit, select, hire, and provide appropriate training for IT staff.
• Maintain fiscal oversight of the departmental budget.

Conduct Information Risk Management

• Conduct periodic audits in conjunction with IT professionals to assess gaps in the information security and retention procedures, enact solutions to strengthen data security, and present ideas to enhance data management processes.
• Maintain security and privacy of the information systems, communication lines, and equipment. Oversee the development and maintenance of a university’s databases and keeping them secure. Monitor web threats, viruses, and hacker activity.
• Serve as the University’s Security Officer providing the required risk assessment and mitigation plans to the Board of Trustees and outside review bodies as required.
• Develop, review, and certify all back-up and disaster recovery procedures and plans.

Negotiate with Vendors and Suppliers

• Serve as primary contact with outside vendors in the generation of bids, contracts, agreements, and other major vendor interactions. Assess current vendor prices and policies, identifying opportunities to cut overall costs on IT products and services; negotiations with new vendors.
• Supervise the ordering, acquisition, inventorying, and disposition of hardware/software.

• Be an advocate for information security and compliance especially as it applies to the Family Educational Rights and Privacy Act (FERPA).
• Demonstrated relationship-building skills in negotiating with vendors, contractors, and others.
• Demonstrate excellent interpersonal and leadership skills with the ability to establish and maintain effective working relationships with faculty, staff, and students.
• Be a strong proponent of the Saint Martin’s University's commitment to diversity, equity, and inclusion.
• Strong strategic planning skills and the ability to enact those plans.
• Provide great leadership including the ability to mentor and develop staff.
• Possess effective listening and influencing skills with the ability to cultivate trust and credibility with colleagues. Demonstrate a personal and professional ethics, character, and integrity.
• Possess a thorough knowledge of the current developments in the rapidly changing field of information technology and best practices (technical and support.)
• Possess knowledge and understanding of the academic, administrative, and research functions as well as, knowledge of current government regulations that impact the privacy and security of information.
• Demonstrated advanced skills in systems analysis, planning, forecasting, budgeting, and staff and project management.
• Ability to represent the University at regional and national meetings and venues.
• Good organizational and project management skills; sound judgment; initiative; flexibility; detail-oriented.
• Ability to handle and maintain confidential information.
• Highly responsive to requests and has a commitment to providing high-quality customer service.
• Supportive of a Catholic, Benedictine philosophy of education, the mission of Saint Martin's University and be able to demonstrate the Catholic, Benedictine values in the work environment.

• Bachelor’s degree in computer science, computer engineering, electrical engineering, or related field from an accredited college or university. A master's degree preferred.
• Five years management/leadership experience to include IT strategic planning, budgeting, and employee supervision. Experience in the industry of higher education or non-profit is desirable.
• Experience managing a team responsible for complex topology (remote sites, Voice over IP, wired and wireless networks) in a Microsoft Windows Environments, (Microsoft SQL Server, Microsoft Exchange. Experience with telephone and other systems; system development, complex project management, client/server technology, Internet/intranets.
• Experience in vendor management.
• Successfully pass a background check.

Work is performed in a standard office environment. Physical demands include:
• Moves objects (less than 20 pounds) long distances (more than 20 feet).
• Ability to be mobile campus-wide for appropriate business needs.
• Operates a variety of standard office equipment requiring continuous or repetitive arm-hand movements.
• Reading, writing, speaking, hearing, standing, bending, sitting.
• Learning and comprehending.
• Requires visual concentration on detail.
• Manual dexterity and precision required for keyboarding
• Must be able to sit for long periods at a time at a computer
• May occasionally be required to deal with distraught people.
• Must be able to concentrate on details and process complex information while experiencing frequent interruptions.
• Must be able to communicate effectively with people at all levels under stressful conditions.