Coordinator I/II, Airport Operations Support

Position Details

Requisition Number

S548P

Home Org Name

Auburn University Aviation

Division Name

Executive Vice President

Position Title

Coordinator I/II, Airport Operations Support

Job Class Code

DA13

Appointment Status

Full-time

Part-time FTE

Limited Term

No

Limited Term Length

Job Summary

Provides varied administrative support, operational support, and customer service to Auburn University Regional Airport. Aids in providing outstanding service and support to airport clientele, including corporate travelers, pilots, private plane owners, business and community partners, the aviation community, state government officials, University Board of Trustees, and alumni, in accordance with applicable Federal Aviation Administration ( FAA ) guidelines.

Essential Functions

Level I:
1. Performs multiple administrative and clerical duties, including data gathering, data management, correspondence, filing, calendar management, mail distribution, and providing telephone answering support to airlines and administration.
2. Communicates regularly with line service personnel to ensure proper fueling of planes, to include correct gallon amounts and type of fuel needed based on aircrafts specifications, as well as provides notification of inbound and outbound aircrafts to line crew, via Unicom radio.
3. Prepares reports and maintains airport activity records in physical and electronic filing systems.
4. Processes readiness documents, administers the aircraft configuration status accounting program and verifies aircraft utilization reports.
5. Coordinates sales of pilot supplies, including processing fuel sales and ramp fees, prepares and reviews all sales and billing materials, and maintains organization of the flight dispatch operations control area.
6. Coordinates with flight school on fuel orders, issues on the field, and processing billing statements based on maintenance work orders performed on flight school aircraft.
7. Coordinates with rental car companies regarding billing, issuing vehicles, and receiving returned vehicles.
8. Monitors and inspects terminal building and other airport properties for safety, environmental and customer related issues. Identifies and addresses unsafe conditions and promotes the observation of safe work practices.
9. Operates runway and taxiway lighting system while communicating with inbound pilots in order to
provide assistance with landing aircrafts and direction to the proper airport terminal ramp. Communicates regularly with clientele using the Unicom radio and uses proper aviation terminology.
10. Performs other duties as assigned.

Level II:
1. Performs multiple administrative and clerical duties, including data gathering, data management, correspondence, filing, calendar management, mail distribution, and providing telephone answering support to airlines and administration.
2. Communicates regularly with line service personnel to ensure proper fueling of planes, to include correct gallon amounts and type of fuel needed based on aircrafts specifications, as well as provides notification of inbound and outbound aircrafts to line crew, via Unicom radio.
3. Prepares reports and maintain airport activity records in physical and electronic filing systems. Maintains all records required by FAA for airport operating certificate. Issues Notices to Airmen ( NOTAMS ), weather advisories, and maintains daily log used to document airport activity for critical decision making.
4. Processes readiness documents, administer the aircraft configuration status accounting program and verify aircraft utilization reports.
5. Coordinates sales of pilot supplies, including processing fuel sales and ramp fees, prepares and reviews all sales and billing materials, maintains organization of the flight dispatch operations control area.
6. Coordinates with Flight School on fuel orders, issues on the field, and billing out maintenance work orders performed on flight school aircraft.
7. Coordinates rental cars with the rental car company to include: billing, issuing vehicles, and receiving returned vehicles.
8. Ensures proper billing of work orders to the maintenance department, including detailed labor descriptions, squawks, parts and shipping charges.
9. Operates runway and taxiway lighting system while communicating with inbound pilots in order to provide assistance with landing aircrafts and direction to the proper airport terminal ramp. Communicates regularly with clientele using the Unicom radio and uses proper aviation terminology.
10. Escorts contractors, dignitaries, and other personnel as necessary in terminal and airfield; assists airport users with paging services, flight information and related services.
11. Performs other duties as assigned.

Education Level

High School Diploma or equivalent

Field of Study

General

Years of Experience

Level I: 2 years Level II: 4 years

Area of Experience

Experience in clerical and administrative support services, customer service, financial reporting, database management, record-keeping, and/or scheduling. Customer service experience at a general aviation airport fixed-based operation strongly preferred.

Requirements for Additional Job Levels

Education Level

Field of Study

Years of Experience

Area of Experience

Requirements for Additional Job Levels

Minimum Skills and Abilities

Level I: Working knowledge of human resources functions and financial reporting. Knowledge of aviation and airfield nomenclature and terminology, including the ability to identify different types and models of aircraft. Knowledge of Microsoft Office including Word, Excel, and Powerpoint. Knowledge of human resource functions and financial reporting. Knowledge of basic math skills.

Level II: Working knowledge of human resources functions and financial reporting. Knowledge of aviation and airfield nomenclature and terminology, including the ability to identify different types and models of aircraft. Knowledge of Microsoft Office including Word, Excel, and Powerpoint. Knowledge of human resource functions and financial reporting. Knowledge of basic math skills. Working knowledge of weather watch/warning/advisory conditions, as well as issuing Notices to Airmen ( NOTAMS ).

Minimum Technology Skills

Knowledge of Microsoft Office including Word, Excel, and Powerpoint.

Minimum License and Certifications

None.

Desired Qualifications

Ability to be able to identify aircraft types and fuels that the aircraft requires. Knowledge of the software system Essinta and understanding of runway lighting systems. Able to operate Unicom radio system.

Salary Grade

28

Salary Range

$22,300 - $41,700

Job Category

Office/Administrative Support

Working Hours if Non-Traditional

Hours may vary depending on need. Work may be required on weekends and holidays.

List any hazardous conditions or physical demands required by this position

Posting Date

01/11/2021

Closing Date

EEO Statement

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings

https://www.auemployment.com/postings/20582
Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Letter of Recommendation

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How were you made aware of this opportunity?
   • AU Employment website
   • Employment websites (Indeed, HigherEd Jobs, etc.)
   • Veterans Assistance Services
   • Disability Assistance Services
   • Newspaper
   • Professional Journal
   • Listserv
   • HR email
   • Social Media
   • State Employment Service
   • Walk-in
   • Other
2. * Please select the answer that best describes your current employment relationship with Auburn University.
   • Not a current Auburn employee
   • Current Auburn employee in position less than one year
   • Current Auburn employee in position more than one year
3. * Do you have a high school diploma or equivalent?
   • Yes
   • No
4. * Do you have 2 years of experience in clerical and administrative support services, customer service, financial reporting, database management, record-keeping, and/or scheduling?
   • Yes
   • No
5. * Please describe your related experience in detail and provide the job titles of the positions in which you obtained it.
   
   (Open Ended Question)