Admissions CRM Administrator
- Employer
- Saint Catherine University
- Location
- Minnesota, United States
- Salary
- Salary Not Specified
- Date posted
- Jan 7, 2021
View more
- Position Type
- Administrative, Academic Affairs, Adult & Continuing Education Programs, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other, Chief Technology & Information Officers, Student Affairs, Admissions, Enrollment, Retention & Registrar
- Employment Type
- Full Time
The Division of Enrollment Management atSt. Catherine
Universityinvites applications for aCustomer Relationship
Management (CRM)
Administratorposition. This is a regular, full-time
position.
Using a performance-and-analytics driven approach to admissions
efficiency and effectiveness, theCRMAdministratorleads our efforts to leverage
ourCRM(Slate) to maximize the innovation
and effectiveness of all admissions business and strategic
processes including outreach, recruitment, admissions, and
analytics. Our Admissions team is passionate about the St.
Catherine University mission to educate women to lead and
influence. We connect with prospective students to support them in
realizing their dreams. TheCRMAdministrator collaborates with our team to drive
fulfillment of enrollment goals.
Responsibilities:
- ConfigureCRMmodules, rules,
workflows, tables, forms, fields, views, reports, and dashboards to
systematize business processes
- Collaborate and cooperate with team members and university
stakeholders, representing the department as an effective
partner
- Identify opportunities for more effective processes that fully
utilize the functionality of theCRM
- IntegrateSLATEmanagement into
admissions enrollment goals
- Update and upgrade the system as additional functionality and
features are available
- Ensure that the system reflects current organization structure
and procedures including all user access and permissions
- Monitor data integrity of prospect and applicant records and
the effective transfer of information to university
systems
- Train all new Slate users and more experienced users when there
are upgrades
- Respond promptly and professionally to all inquiries and system issues for resolution
St. Catherine University in St. Paul, Minnesota, is a comprehensive
Catholic university and home to one of the nation’s largest
colleges for women, with associate and graduate programs for all
genders. Founded by the Sisters of St. Joseph of Carondelet in
1905, the University integrates liberal arts and professional
education within the Catholic traditions of intellectual inquiry
and social teaching. Committed to excellence and opportunity, St.
Catherine enrolls nearly 5,000 students in certificate, associate,
baccalaureate, master’s and doctoral programs in traditional day
and evening/weekend/online formats.
Minimum qualifications:
- Two full-time years of experience in college
admissions
- Two years of experience as an enrollmentCRMuser and/or developer
- Technical experience with enterprise-level, multi-user
applications
- Experience working with relational databases and interpreting,
analyzing and reporting data
- Experience trouble-shooting and problem solving in a technical environment
Preferred qualifications:
- SlateCRMexperience
- Experience developing withSQL,
Java,HTMLor similar scripting, software
development and reporting tools
- Experience developing best practices forCRMusers, including system documentation, user
training, coaching and problem-solving
- Three years of experience inCRMand
database management
- Experience with troubleshooting system, process and data
issues
- Experience with integration between a database and anERPsystem
We seek creative, adaptable staff who enjoy working in a university
climate that promotes cultural diversity, multicultural
understanding, and cultural fluency. Consistent with the
university’s commitment to women, diversity and social justice,
preference will be given to candidates who manifest these themes in
their experience and service.
St. Catherine University is an equal opportunity employer. Our commitment to inclusion reflects the central value of the Sisters of St. Joseph of Carondelet to “love of neighbor without distinction” and provides a learning and working environment that is enriched by the diversity of all our members. Individuals of religious, racial, ethnic, gender identity, nation of origin, or disability groups that have traditionally had less representation in higher education are encouraged to apply. Should you need an interview accommodation please contact us at hr@stkate.edu or 651-690-6565.
Application instructions for STAFFVisit http://stcatherine.peopleadmin.com/postings/4384 to apply.
Three references and successful completion of a background check
will be required for employment. For information, contact Greg
Steenson at 612.619.4142 or Cory Piper-Hauswirth at
651.690.8652.The deadline for applications is February 8,
2021.
St. Catherine University
2004 Randolph Avenue, St. Paul, MN 55105
Equal Opportunity Employer / Drug Free Workplace / Tobacco Free
Workplace
Our university is a proud member of the Upper MidwestHERCand is committed to recruiting and retaining
outstanding and diverse faculty and staff and assisting dual career
couples. For more information and to find other higher education
jobs in the Upper Midwest region, visit:
www.uppermidwestherc.org.
Required fields are indicated with an asterisk (*).
- *What is your highest level of
completed education?
- Some high school
- High school diploma or GED
- Some college
- Associate's degree
- Bachelor's degree
- Some graduate school
- Master's degree
- ABD
- Professional degree (e.g., JD, MD)
- Doctoral degree
- *How many years of full-time
experience do you have in college admissions?
- None or less than one
- One year
- Two years
- Three years
- Four years
- Five years or more
- *How many years of full-time
experience do you as an enrollment CRM user or developer?
- None or less than one year
- One year
- Two years
- Three years
- Four years
- Five years or more
- *What CRM / relational database(s)
have you used? Identify whether you were a user or developer for
each.
(Open Ended Question)
- *Are you presently legally authorized
to work in the United States for any U.S. employer? Please be aware
that St. Catherine University is only able to consider candidates
who are authorized to work in the United States.
- Yes
- No
- *St. Catherine University welcomes
applications from candidates who are traditionally
under-represented. We are happy to consider candidates who are
currently in possession of a temporary work visa, however, please
be aware that we do not offer employment visa sponsorship. Will you
now or in the future require an employer to sponsor you for an
employment-based visa/status in the U.S. (e.g. H-1B status)?
- Yes
- No
- Maybe
- *Can you perform the essential
functions of this position with or without accommodation?
- Yes
- No
- Resume
- Cover Letter
- Other Document 1
- Other Document 2
- References
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert