Sr. Data Analyst (Virtual)

GENERAL SUMMARY:This individual will be a significant contributor to Walden University’s Office of Institutional Effectiveness, Research, and Accreditation. Responsibilities include data analysis, identifying and solving efficiency needs, and acting as a liaison to other data owning and using departments. Candidates must have the ability to work in a fast-paced, collaborative environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work with internal clients to spec-out and execute customization of existing reports or creation of new reports
• Proactively generate ideas for improvement in reporting as well as new ways of looking at information
• Develop and continually update thorough documentation and process flows for reporting process
• Contribute as a team member in proactively developing methods for capturing, storing, & reporting critical student, faculty, and alumni metrics
• Manage vehicle for online dissemination of data (ex. SharePoint, Tableau)
• Automate manual processes as directed as well as seek out these opportunities and proactively make improvements
• Support the Office of Institutional Effectiveness, Research, and Accreditation by ensuring superior data quality
• Conduct technical trainings (ex. VBA, Macros, Access, SQL) and provide guidance as needed.
• Communicate complex concepts to non-technical audiences
• Produce analytical narratives of key findings, including actionable recommendations
• Fulfill variety of ad hoc data requests for internal clients
• Retrieve, provide quality assurance, and analyze data from Walden’s student information system, course evaluation database, web-based surveys, and other data sources, in order to:
  
• Support Federal, state, and accreditors’ reporting requirements
• Support voluntary external reporting
• Fulfill internal (Walden and Laureate) requests for information
• Fulfill assessment requirements
• Test research project hypotheses related to program quality, assessment, and student success


OTHER DUTIES AND RESPONSIBILITIES

• May perform other duties and responsibilities that management may deem necessary from time to time.
• May be required to travel up to 10% for work related assignments.


TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The ideal candidate will have 2+ years’ experience in data manipulation
• Proficient with the Microsoft products (Excel, Access, SharePoint)
• Proficiency with relational databases required
• Experience working with distributive reporting tools (Cognos, Crystal Reports, Hyperion) a plus
• Experience with Tableau a plus
• Able to abide by FERPA and HR compliance rules
• Experience with SQL required; familiarity with additional coding languages preferred
• Demonstrated data analysis skills

EDUCATION and/or EXPERIENCE:

• Master’s degree required in field related to job expectations
• Demonstrated ability in research methods and statistical analysis, preferably within the social sciences
• Demonstrated advanced Excel and Access knowledge.
• Demonstrated ability to work with relational databases.

BUSINESS COMPETENCIES:

• Analytical skills: Strong quantitative background, data and database management; strong passion for working with numbers
• Curiosity, self-starter, willingness to make an impact
• Experience working and collaborating in teams
• Communication skills: Strong written and verbal communication skills
• Project Management skills: Excellent organization skills, strong attention to detail, ability to effectively manage projects supporting multiple clients simultaneously. Experience managing projects with competing priorities